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Reviews, get directions and information for Lorgus Flower Shop

Lorgus Flower Shop

About

A local West Chester, PA. florist, in business for over 100 years, specializing in unique floral designs, gift baskets, weddings and parties



"Lorgus Flower Shop proudly serves West Chester and the surrounding areas .Lorgus Flower Shop is woman owned and operated, and committed to offering the finest floral arrangements and gifts, backed by service that is friendly and prompt. We always go the extra mile to make your floral gift perfect. Let Lorgus Flower Shop be your first choice for flowers."
Address: 704 W Nields St, West Chester 19382
Phone: (610) 696-5080
Email: moc.liamg@srewolfsugrol
Parking: Lot
State: PA
City: West Chester
Street Number: 704 W Nields St
Zip Code: 19382
categories: gift shop, florist


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Reviews
Ordered a special arrangement for a best friend's funeral and it was nothing like what what we wanted or what she told us she was going to do. What we got was very small and totally disappointing. I will never go there again and suggest you don't either. So sorry a no star option isn't available.
Best arrangement of flowers for my special birthday. Christine did an excellent job and made my day beautiful. Thank you!
Excellent florist with great customer service! Highly recommend
NO stars but wasn't an option Do not recommend this florist. We ordered the premium size bouquet online. The largest of the 3 sizes available. The day of the scheduled delivery, it was noon and I wanted to check in to make sure all was good since recipient still didn't receive. I was placed on hold for a while, owner got on the line and said that they didn't start the order yet, they would print details and begin the order. I was a little taken back that the order wasn't even started since it was mid afternoon of the business day but I thanked them. Later in the day, the recipient received the bouquet. It was completely smaller than the premium size we selected. As we all know the picture will not be identical to what's received but it should be CLOSE. This was not. You could tell it was a rushed job. I contacted the florist next day, the owner was EXTREMLY defensive. Rude. Wouldn't allow me to speak to describe the arrangement, said she was the one who made it she knows what it looks like. Told me that since it's close to Valentine's day I need to expect that roses will be scares this was 8 days before Valentine's day... Continued to be rude and told me to GET OVER IT and hung up on me! Please do, yourself a favor, do not do business with the florist. She is rude, she did a rushed job, and paying more for the larger bouquet will get you the smallest version size along with major attitude from the shops owner. I've never in my life experienced this issue with a florist, and never will do business with them again.
Beautiful flowers and arrangements. Lovely shop and professional service!! Thank you!!!
Absolutely the worst florist ever. Overcharged, delivered flowers that appeared to be purchased at Produce Junction and hastily assembled on a broken stand. Charged an outrageous amount of money and went far over the budget we discussed when the order was placed. Owner was beyond rude. We were absolutely embarrassed at what was delivered! Charged almost $200 for 4 orange lilies and a bunch of fern! What she delivered wasn't worth $25! The funeral arrangement was done in bright orange colors, looked like it was something for a birthday party or celebration, nothing that should have been at a funeral. Flowers were simply left at the back of the church, no card, nothing. Family did not even know the flowers were for their loved one. Clearly the owner knew we were from out of town and didn't expect us to be at the funeral - she figured we'd never see the mess she assembled. I agree with the previous poster that the arrangement looks like it was assembled by a child. Owner was nasty and accusatory, absolutely no customer service skills whatsoever. Someone who does not in any way care about her business, I have no idea how she is still in business. Stay away from this florist. and certainly don't use them for a wedding or event where you wont' be able to replace what they hastily construct if you're in a hurry. I have read other reviews that say the same thing - not only about the horrible assembly and arrangements but the rude and horrible demeanor of the owner. Clearly she doesn't understand what customer service means or is about. One thing if you produce an inferior product and apologize, another thing if you accuse the customer told me it was just because I don't like the color she chose and behave like a 4 year old. Absolutely disgraceful in every single way. It would appear any positive reviews were written by friends or family members of the owner. I would give zero stars if that was a possibility.
Great service speedy delivery and a beautiful arrangement was sent on Mothers Day!
I would give them a 0 for review. My mother die in December during Covid I need a a last minute flower arrangement to be send to st church fir her funeral service I went to the store 15 mins before closing and I got was a lady complaining g that it was almost closing g time that she has to be somewhere in a few mins. No empathy knowing that our mother has just die and I needed a flower arrangement. She kept complaining g to a lady in the phone how we got there at the last mi Ute and she has to take an order and that she was going to be late. I asked her for roses and she said to me well all I have is carnations and going have to make a few phone calls to see if I can get roses. She was the most horrible person I have encounter in my life in this giving situation. My mother just die of a heart attack. I was broken-hearted atkeadt she could I’d shown some kindness and empathy but no she rushed us out of her store. We got the arrangement and it was all carnations mind you I paid $200 fir carnations no roses. Horrible person. I hope god has mercy on her souls
Only good for prom flowers. I ordered flowers for my wedding and twenty minutes before I walked down the aisle my bouquet was brown all the flowers had died.... The response I received was that the fridge the bouquet was kept in was to cold my sister was a florist and in charge of keeping the flowers, so no it was not to cold. I would recommend looking elsewhere for bridal/wedding flowers. The attitude of the woman at the shop was not what you would expect from a customer service retail company you would think she would want to promote her business
I can highly recommend Lorgus Flower Shop. They did my wedding flowers and they were absolutely amazing. I had a fall wedding and every last detail was beautiful. The bouquets were exactly what I wanted and lasted for days!, the guests all loved the centerpieces and the other floral decorations really dressed up our reception space. I had no idea what I wanted and they helped me through the process. They even gave me some great information on what to do with the flowers after the wedding to make them last. Thank you for a beautiful wedding and a wonderful experience!
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