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Reviews, get directions and information for Lowe's Home Improvement

Lowe's Home Improvement

Description

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your Ludington, MI Lowe’s store today to discover how easy it is to start improving your home and yard today.



"Start with Lowe’s for all of your home improvement needs. Stop by the local Ludington, MI Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!"
Address: 4460 West US 10, Ludington 49431
Phone: +12314805100
Email: moc.sewol@eracremotsuc
State: MI
City: Ludington
Street Number: 4460 West US 10
Zip Code: 49431
categories: garden center, furniture store, appliances, carpet & flooring store, commercial & industrial equipment supplier, hardware store, home improvement


Opening Hours

Monday: 06:00 - 22:00
Tuesday: 06:00 - 22:00
Wednesday: 06:00 - 22:00
Thursday: 06:00 - 22:00
Friday: 06:00 - 22:00
Saturday: 06:00 - 22:00
Sunday: 08:00 - 20:00


related searches: Home Depot Ludington, Family Farm and Home ludington, mi, Walmart Ludington, Tractor Supply ludington, Harbor Freight Ludington, Home Depot Manistee, MI, Meijer Ludington, Pet Supplies Ludington, MI
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Reviews
I went in mainly to price out items for an upcoming project for myself. Great prices. Wide variety of brand/style choices. Every where I turned the employees were friendly and willing to assist me. Will definitely used them again for my building needs.
Every Team member acknowledged me and said good morning. I passed 5 and everyone without fail showed a positive attitude. Good job Lowe's.
Darran was so sweet to help my friend and his step dad load the new toilet they bought. He is definitely a great customer service worker and deserves to be recognized. When I seen him in the store, he was stocking shelves, then to be outside at just the right time. Kudos Darran, thank you very much!
Have literally never had worse customer service. Talked to the robot to direct me to the lumber department. Then sat on hold for several minutes. A lady answered the phone and asked where she could direct me to, and I replied, "Lumber." So she said she would transfer me again. Then the phone picked up and it was THE SAME LADY asking where she could direct me. I said I was still trying to get to lumber. This happened 4 more times. She then said she was going to have someone come answer that specific phone she was speaking on. After being on hold for another 10 minutes, someone took me off hold, pressed a button, and hung up on me. Then I tried calling back, amd someone picked up and hung up on me again. The whole ordeal lasted almost an hour.. I never leave reviews online, and definitely never a negative one.. but when you treat customers like that and waste that much of their time, it is unacceptable. Never going to earn a dime of my money. GO TO HOME DEPOT!!
Sadly. After shopping here for years since updating my home from 2021 till now, I will not set foot in this store ever again. I purchased Mohawk flooring, spill proof and water proof. I had it professionally installed. Within a few weeks the seems started bubbling and lifting. After a few months, there were more issues. Now. My floors need to be replaced. There is lifting and bubbling throughout my house. I’m single, no kids, travel often for work so there is very little traffic. I filed a claim thru the warranty with Mohawk. I dealt with Justin Case in the flooring department who submitted my claim. He asked how I cleaned the floors after submitting the claim. I explained thru email that I followed the directions on the box with using a damp cloth and a Swiffer handle to push the cloth thru my home to clean it. I also explained that since there is very little traffic I had only cleaned my floor a couple times in the few weeks that problems started happening. He told Mohawk that I used a Swiffer and Mohawk denied the claim. The claim was not filled out correctly. Also. Mohawk customer was beyond rude, and told me a Swiffer was not supported by their warranty. I explained I used the handle to push the cloth and only used dry Swiffer for dust. She rudely told me “then go call Lowes. It’s their problem, not mine!” Very rude customer service. Mohawk tells me I need to go through Lowes and Lowes is telling me I have to go to Mohawk. Justin in flooring is no longer responding to emails and the store manger had one conversation with me where he told me it was Mohawks responsibility, which it is not because Justin did not fill out the claim correctly in explaining how the floors were cleaned. I spent $5000 on new floors for my home and they didn’t last more then a couple weeks. Now, months later, they need to be fully replaced. The customer service is terrible, they refuse to honor their warranty, and now they are ignoring the issue. Very disappointed. I have enjoyed shopping here and have spent several thousand with them. I am pursuing the flooring issue but will not ever ship here again.
Normally a good store, but it sucked so much this time. I was looking for a new kitchen sink, some crimps for my bathtub replumbing project and just the manifold/valve for the tub. Gary, in plumbing, had the nerve to try to tell me I had to buy the whole shower fixture spout, showerhead, on/off knobs - for no less than $100.00 just to get the one part I needed. I knew better and told him so. He also tried to convince me that the sharkbites where you just push the pipe into it rather than use crimps or rings was the best. I told him what he was recommending was only for temporary use as they leak, and might even be illegal to use as several plumbers had said in the many videos and groups I was in while researching my needs before coming to Lowes. I told him I did not want to buy the whole shower assembly and didn't want the sharkbite connectors he was recommending, and yet he still insulted my intelligence by turning to explain everything to my husband, who had come up to us at that time. It was like he wasn't going to convince me, a woman who knew what she wanted and didn't, thank you very much and thought the "man" would be the one to make the call on the purchase. My husband just turned and left as he didn't appreciate being put in that position either. He also said he had found a wallet out in front of the store and being the good guy he is, he brought it into the front service counter and told them where he found it. He said they didn't say thank you or anything else but ok, as if they didn't care he'd done a good thing. He didn't do it for the praise, but it sure would have been nice to have employees who cared enough to at least act happy at what he had done, and that wouldn't tell customers things that aren't right. I went down the street and bought the exact thing I needed from Home Depot for @$50.00 - saving myself over $40.00 and I'm able to use my same shower assembly recycle, reduce, reuse, people and not make more waste for the landfill, which is what would have happened if I had taken Gary's advice.
We were up at our cabin in Ruby Creek to stain our deck. We had had the stain matched and mixed at the Muskegon Lowe's where we live. When we opened the can, it was obviously the wrong colormustard yellow. I called the Ludington Lowe's and spoke with Jacob in the paint department. He was very apologetic and offered to make it right for us. He went above and beyond for us and solved our problem. Lowe's is very lucky to have such an outstanding employee.
Almost always have what I need I store, if not can be orders in quickly. Only three stores because the customer service is lacking. Especially when you get in to installation services. It’s handled by too many different people and not one of them can keep you in the loop about your service.
Found everything I needed, but.... no cashier's just self checkout, not one employee said hi or a simple thank you when leaving. I had to Initiate saying thank you. Not pleased what so ever.
Thomas was very helpful! It was freezing outside and he helped us load everything without hesitation. Every employee is always kind & helpful Jim H. & another gentleman who helped us in the shower department who wears glasses. Thank you so much. They deserve a raise .
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