Reviews, get directions and information for Luxe Looks Hair Salon
About
A professional hair salon located inCapitol Heights Maryland. We are family oriented and very professional. You will be very satisfied with your overall experience at Luxe Looks. Please be sure to check out our website. Thanks
Address: 8522 Edgeworth Dr, Capitol Heights, Maryland 20743
I LOVE Luxe Looks salon and La’Rhonda has been my stylist for the past two years. This young stylist is not only professional and great at her craft, but she is a beautiful person. I’ve had my hair short, long, and in between. It’s been cut, braided, and in tracks and no matter the style, it’s been beautiful. I usually don’t spend more than 2 hours in the salon and La’Rhonda is still able to be attentive to all her clients. Every stylist in that salon is friendly & professional and it’s like family. I’ll be in a chair wherever La’Rhonda works. Check out pictures of my hairstyles so you can see how fabulous my hair looks!
I love this shop. The ladies are great!! LaRhonda is absolutely amazing. Most of the time I don't know what style to get and she hooks me up. I have tried different locations but this is "home" for me.
Here at Luxe Looks we are a family. Our staff is amazing. We all are honest hard working professional women. We truely take pride in our work and the comfort of our customers. We are very consistent with our clients. However we all know that not everyone will be pleased but as long as you know you've giving 100 percent in your task you'll never have to second guess yourself. To all that have supported Luxe Looks we Thank you guy. Peace and Blessings
I went to this shop three times and was serviced by LaRhonda. I was a walk-in client. The first time she took my weave out, dyed my hair, added a few tracks, trimmed, and relaxed my hair for $150.00 w/tip. I didn't leave it in long because the tracks were huge and right in the front of my head so they were hard to cover after a week. I went back in two weeks and she set my hair on rods. The curls were extremely tight and my hair looked like a small afro. The third week when I arrived to the shop at my appointment time she had left the shop to go to TJMaxx and had to be called from another stylist there working to come back to the salon, after knowing I was on the way. She proceeded to be nosy and ask me personal questions, get personal about her personal business, and talk/whisper about her clients, and coworkers to me which I also thought was very unprofessional. Every time I went my hair only lasted two days or less but I gave her several chances because I needed to get my hair done consistently and wanted it to get back to a healthy state. I decided to start going to the gym and I needed something that would withstand a workout and every time I went to her it was an issue on what she was going to do to my hair even though she claims to be a stylist. I called LaRhonda the next week or two and asked If she braided hair and she said "No" but referred me to a friend. I already knew someone who braided hair so I didn't use her referral. I ended up taking the braids down because they were too bulky for my military hat and not in compliance with our regulatory guidance of hair standards. At that time the lady who braided it did a quick sew-in because she didn't want me to walk away with nothing since I had paid her and refused to take my money back. I texted LaRhonda the next day and asked if she could redo a bob sew in because the lady just sewed hair in hair which was long and pulling and still not what I wanted. I never received a return text from LaRhonda. So I called her once, on two different days Tuesday then again Friday that I knew she should be available and she never returned or answered my calls. Finally I texted and asked her if there was an issue and if I had done something that offended her to why she wasn't returning my calls. I told her I hope she wouldn't be that unprofessional and childish as to not return a clients phone calls. I immediately got a response saying she had a wedding party and was extremely busy and that was why she hadn't responded and would call me later. I knew that was a lie because when I was there getting my hair done she consistently stayed on her phone inappropriately talking and texting. I tried the down play to whole thing and told her well, if you have an issue just let me know because I can be a bit much. Which is true and not true. I am just not for fakeness, unprofessionalism, or immaturity. She called me a few hours later with a petty, childish, attitudish tone like she had been doing my hair for free when in fact she had charged me close to 300.00 for three visits. I didn't appreciate her trying to turn it on me or chastise me for expecting her to do what she gets paid to do! Then for her to call and lie to my face and act like it was about me being impatient as if a week is not enough time for a professional stylist/hairdresser to return a clients call. This was the worst experience I have had in my 20 year military career with a hair stylist. She was extremely unprofessional and she wasn't the best hair stylist. The prices she charged weren't consistent and she was pricey around 70-130 per visit for a wash and style. In closing "we" have to do better. We want people to support our business' yet we are unprofessional and rude to the client's like they owe us something when they are paying for a service! I don't recommend this business or this stylist. Especially when there is a shop on every corner that would love to have a return client. For nearly $70.00 a service it is not worth the hassle or frustration.
This shop customer service was wonderful !! I usually don't write reviews but this place deserved one ! I had just went to salon christol and paid 235 for color , partial perm , and cut. I walked out and still didn't even like my hair and the lady who did my hair made it seem like it was a big deal that I wanted her to change it. But anyways I was looking for a salon to help me grow my hair back out and keep it up and I went into the salon and it felt homey . I had been to a couple of salons that day and Michelle was the only one who touched my hair and actually had a concern for my hair and not just my money. She was excellent and my hair came out great. And I will be going back and referring her business. I would recommend this salon to any and everybody I know the prices are reasonable and the work is expectional!
Had a scheduled appt and was 5 min away when the young lady canceled. I went here about 5-6 yrs ago and started my locks went back to find she up and left. I will not be s customer of this establishment due to the inconsistency and unprofessional staff
I love this place because it does hair good I love it. I go there sometimes and there just put my hair cute I did not ask but they are good.
The phone number doesnt work, they’re hours are not up and the stylists dont answer or text back
