Madison Cooper

If I could give zero stars I would. The front desk for dental absolutely doesn’t care about who comes to check in, she rather be doing other stuff. When I asked if I could do payment plans after having to already cancel my appointment twice for a ROOT CANAL. They tell me as I go in today that I can pay leading up to that appointment but I can’t pay out the appointment after? After I’ve already used all my cancellations y’all tell me I can do payment plans leading up to the appointment but now I’m unable to get an appointment because they have screwed me so many times…. Terrible staff. Terrible service. Terrible company.

Do not recommend at all. Doctors are friendly but staff is not on same page at all. Do not take time to read or overlook your medical charts they are asking yourself what occurred on prior visits, also seen a new doctor each visit. Front desk staff are rude and very unprofessional. When inquire at front desk for a certain visit be scheduled as requested from doctor I had just seen front desk clerk acted clueless and turned around to ask for “assistance” but began to complain about my request and make derogatory remarks in Spanish as if I wouldn’t be able to understand her. WORSE PLACE TO GO! Switched doctors immediately after this incident.

Dr Bradley is the greatest Doctor I've ever seen. I live the field at the desks, they're all so helpful and kikd.

I definitely thought that this might change but it didn’t. Personally, the doctor is very polite but did not handle the issue at hand and I ending up having to go to a different doctor to find out what was wrong. The front office staff is absolutely awful and personally I would never want to have any of them involved in my care. I wish I could rate them a zero. Just had all of my records transferred to a different hospital so that I could have better care.

Came to get tested for covid my appointment was at 2:15, I didn't get seen until 3:00. Three cars pulled up after me and was seen immediately, when the guys did come to take my vitals he was oh so rude to me talking to me like I was his child. Never have I felt so disrespected in my life by a so called nurse. Worse experience ever, never wanna come back here. And to top it off after sitting in one spot for over 30 minutes I was asked to move to a different parking spot if I wanted to be seen or I could just sit where I was and wait longer.

They are the worst clinic they don’t follow through I have been trying to get an appointment for a referral for my husband to see an eye specialist and his foot doctor because of his health issues. Who do I report their non-care to. You call and the receptionist has no compassion or manners to speak of please train your staff. Still trying to get an appointment. I guess I need to report them to the Medicaid program since they don’t care

My first time in the Waco area and my visit was awesome. My whole visit was only a little over and hour and i didn't have to wait in the back long at all! I will most definitely will be using this clinic for all of my check ups and follow-ups! Mr.J Cover MD was awesome!

The nurses are terrible an very disrespectful I would rather go somewhere else I'm just not happy with them. An all the doctors can say is if you don't do this or that you will die we don't want to hear that Everytime we get seen. I requested certain medicine that I know will work but they don't even try to listen to you.

Dr mccall was fantastic. Very helpful

Absolutley terrible place do not reccomend one bit!!! I've been trying for over 5 hours to get ahold of them for a call back I received phone rings for 5 mins before someone picks up and puts you on hold for another 5 mins but when your there they are always sitting around laughing?!?!? My son had a appointment the other day and we was there 3 hours till I finally gave up and left I have other business to take care of to waist on them. Will be finding a new doctor for my family.