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Reviews, get directions and information for Mansfield Bank

Mansfield Bank
"Since 1872 we have had the opportunity to watch the area flourish while serving the financial needs of fellow citizens and local organizations. For years our savings accounts have enabled customers to achieve their financial goals; flexible mortgages have given thousands of people the chance to make their dreams of homeownership come true; and our knack for business and commercial banking has driven area businesses toward prosperity. As an independent community bank, we are dedicated to cultivating the financial well-being of our community and are willing to go above and beyond to ensure each and every one of our customers achieves ultimate financial success. This unparalleled devotion makes us who we are - Bluestone Bank."
Address: 225 W Main St, Norton (Massachusetts) 02766
Phone: (508) 285-9761
State: MA
City: Norton
Street Number: 225 W Main St
Zip Code: 02766-1252
categories: loan service, bank


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Reviews
I use Bluestone Bank exclusively for all my banking needs. I think the Bill Pay option is very convenient. I'm originally a Mansfield Bank customer and the Merger has been very beneficial to me and my needs.
The app was shaky but seems to function better now for my needs. Still missing the Bridgewater savings bank local feel. No issues recently with the tellers in the drive through
We used Bluestone for a new home mortgage and they were excellent to work with. Very personal service and very competitive rates.
All the "NEW PEOPLE" hate life and don't make banking there a pleasurable experience. Not sure why the turn over is so high with tellers but I'm probably going to move banks soon. Customer service is awful. Online banking like it's 1999. Don't get me started on their "app".... avoid this place like the plague.
Worst customer service!!! The woman I spoke to was dismissive about my ATM card being held and because I wasn't a customer they would just shred the card. She kept repeating "it's bank policy". It turns out my bank froze the card because of possible fraud due to a skimmer scheme. Still the woman was RUDE! Thank God they are not my bank.
I was looking at reviews to decide on where to put my money. As soon as I read the response blaming covid for their problems I quickly changed my mind. Get over the covid excuse!!!
I've been a customer since early 80's. Local bank with a big bank options. Staff is friendly and helpful.
I have been customer for over thirty years. Norton office so slow, waited 45 min when I gave up and left, not before others left, I will never go back to that office.....
Virtually no customer service, atm is old and outdated, hours of operation are pretty much nonexistent.
Had trouble with atm not giving money and bank was of very little help
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