Marietta Memorial Hospital

Emergency Room- not the best. They don’t keep you informed there’s no nurse button in case you have an emergency in your room. You can hear all the nurses gossip and make fun of people if you are close to the nurse station and if you get on the nurse bad side they do very petty things. I think the nurses lie that they talk to the doctors when you request to talk to the doctor they say they will talk to the doctor and let you know what the doctor says but after my stay there I really don’t think they communicated. Main 2nd Floor: single rooms are backward and very awkward to be in double rooms are more comfortable, and the layouts are standard. At the beginning of a stay there they are very attentive and very helpful, which is a shock after being down and their emergency room the difference in care. However, when it’s time to check out and they are ready for you to go, they can be rude. My experience was they gave me a medicine that was four times the dose of my normal prescribed medicine as a result I was very dizzy and lethargic so the nurses assumed I was high and I asked him what did you give me that made me this way and they said well. What did you take? By asking that question they were inferring that I took some thing illegal and snuck it into the hospital. I did not appreciate the inference that I was a drug user, and after making them show me what they gave me I discovered they gave me the wrong dose of my medicine, so instead of the escalating the situation and apologizing for the air, whether was intentional or not, they continue to argue with me, so I was their voice is rose so did mine so they decided to call security on me for verbal aggression and I said where is the security for their verbal aggression? I refused to sign my discharge orders because they refused to show me where they got the information that my dosage was four times my normal amount , and that they were sending me home with being at risk for falling when I was obviously completely dizzy and can barely lift my head but again they were rude and not only did he send one card they sent three for me who was in a wheelchair and couldn’t even walk. They told me to take a medicine that was counteractive with my current medicines and I had pointed out that the doctor even said that and they said well the doctor said it’s OK now and I said wow I think I need a new doctor if people don’t know what I’m taking and how it interacts with my other medicines, you say one day it will be so dangerous and the next day you say that it’s all right poor service from this place. I will never go here again even if I’m dying, let me go die in a different an emergency room that I have the hopes of being treated with some respect and dignity.

Surgery scheduling has been a nightmare. Right hand doesn’t know what the left hand is doing… Makes you think twice. Please let me respond to your quick response…I did call patient experience, and of course was given an answering machine to leave a message - so quick to respond to a Google review ….if only there was as much effort taking care of what the public can’t see. Had to lower my review to a 1 …. There isn’t a zero For all of you folks who read reviews… update- I called the customer service line 3 days ago and still waiting on that follow up….crickets !!!! Update… after 2nd call to customer service today… did get a return call after a couple hours. Natasha was very pleasant but after 3+ days of no resolution - sometimes you have to cut your losses and move on. Today… Jim reached out from our doctors office and rescheduled our surgery, felt his sincerity in the apology for the confusion and delay in patient care… proceeding with plan, will update review as we go along. Right now I would give Jim a 5…. The system…We will see.

9/30/2023. 1:26AM. Blonde haired lady with several arm tattoos, sitting at a computer directly across from room 12 of the ER......"F" word can be heard clearly on numerous occasions and also talking about a 50 acre plot of land in Minnesota. We all goof off at our jobs from time to time but the language was ridiculous!

I know most people who review a place are unhappy with something that happened in their care so I wanted to write a review about how pleased I have been in all aspects with my care. I was diagnosed about 10 months ago with PMR an autoimmune disease. From my primary to all the other doctors I have been seeing in the system I feel I am getting what I need to get through this. It has been overwhelming at times but they have all been there to help me. I am so appreciative and so happy to be able to stay in our community and get the good care I have received.

My wife spent 4 days in this hospital after neurosurgery. 2 nights in ICU and 2 on floor3. Nurses on both floors could be heard bickering among one another and making fun of patients. The surgeon that performed the surgery left the day after the operation and we had no folo up with him. Very unprofessional behavior. I would like to add the fact that the patient financial representative said we could get a 75% reduction on our bill because of our income. Then they turned us down due to the source of part of our income. Next the bills started coming in and I discovered an overcharge of more than $1000.00, after some phone calls and a visit to the billing manager it was resolved, please check your bill carefully. 2 stars only because the billing manager was very professional.

The doctors are SOOOOOO not up to fixing people. The ATTITUDE is awful. They treat you like garbage. The ER is HORRIBLE. My arm is permanently useless. I have to go to Columbus Ohio and Grove City to find doctors. I did find AWESOME doctors who work with hearing IMPAIRED patients. I am GETTING kicked out of the doctor's offices because I am hearing IMPAIRED .

Let's face it. Health care in America has gone down hill. It really is disappointing , no place is perfect but I chose MMH over WVUmed because they overlooked a major problem that paralyzed me from the waist down, MMH took me into surgery and did spinal. 2 days later, I was walking. There were some good nurses and some not so good. Getting pain meds was like pulling teeth. I spent 3 weeks in there. WVUmed did not believe me did not treat me for what ever reason so good luck out there but i was happy with my doctor, I would recommend it

For an American hospital! What is wrong ? At least I got a bed to sleep in the room with the patient. Really , come on who’s taking the money . And don’t say non-profit ! If so where is the improvements . Feel like I went back in time 50 years ! Don’t post the auto like you all care !

MMHS hospital staff and physicians Ignored the fact our father had a designated relative with Medical Power of Attorney. He also had a family member with durable power of attorney. The staff actually documented in the patient’s record he did NOT have MPOA and they administered blood WITHOUT consent. This was NOT an emergency. He was being prepared to be discharged home. Transfusing him with TWO UNITS of blood two days after admission led to severe fluid overload and respiratory failure. All documented in the record. The staff in the Belpre ER documented he was hypertensive and dehydrated. They then overloaded him with IVs. His BP was HIS absolute normal. He presented with “low normal” BP because he took Metoprolol for afib. His outpatient providers in Parkersburg and Cleveland were well aware of his baseline BP. ASK the family! By transfusing him without the consent from his MPOA, the standard of care for a patient’s right to INFORMED consent was violated. He had macular degeneration and could not read or sign documents. The extent of his visual decline was ignored. He was NOT able to make such a critical decision. He would not knowingly have made a decision that was high risk for his demise. This was but one of several examples of negligence. “The patient was admitted due to a FALL” was documented in this record. NO! he was taken to the ER for a LOW grade fever and had been given Tylenol at home. He had a chronic cough. It was ERRONEOUSLY documented that he was on CONTINUOUS oxygen at home, he had prostate cancer, he was admitted to CCMH for 10 days due to Covid etc, etc. So MUCH of the documentation in his chart was false. I was stunned. I found his care negligent from admission until his horrific death. It is my belief the MMH system employs Hospitalists who care for patients they know NOTHING about and do NOT do it well. You would expect them to be thorough and extremely diligent with someone in their 90s and someone they do not know. Here is a patient who had recently and successfully completed cancer treatment at the Cleveland clinic. The Cleveland doctors cleaned up the mess and cured this man of lung cancer and bladder cancer. BOTH cancers previously overlooked by MMHS’s OWN Geriatrician. Why not consult the Cleveland MDs? I did. They were incredulous he was transfused. The Covid pandemic is NOT an excuse. His problems started when he entrusted the Geriatrician in the MMHS outpatient clinic with his care Nearly three years before. The public deserves better. The elderly deserve better. The MOV deserves better. People leave the MOV for care that is not routine. They fear such situations and poor outcomes as my father experienced. It is not an excuse to say “he had a long life”. This man HAD his own business, children, grand children, DOG and many loving family members. Yes, he was declining- vision, hearing and memory but his life mattered. An MD did not call the family to report his death. Zero MD follow up. Minimal MD contact during this stay. MMHS should allow family at the bedside to care for their loved ones. You do not know your patients so it seems. A phone call to confirm patient history at the very least is essential. Perhaps someone should have followed up due to this review? How about the MD who ordered a respiratory vest that vibrates the patient to clear secretions? This was experienced during a prior admission. The Hospitalist ordered this treatment when he was admitted for a pulmonary embolism. This procedure is absolutely contraindicated with this diagnosis. Thank goodness I was there and questioned it. What does the public do when they have no family members in the medical field? People of the MOV- Advocate for your families. Ask questions. I will forever regret that I did not bypass this institution and go to Cleveland where they have the resources and qualified clinicians to manage the elderly. They consider the “whole” person and ALL deserve comprehensive and individualized care. Our father passed. I pray someone will be saved after reading this review.

They missed a tumor in my mother's lower spine. It's possible it did not grow until her next MRI 8 months later in Columbus, but conventional wisdom says it was a miss. Thank God it was benign, but caused her a lot of pain. Other than that they were kind and professional. Have nothing bad to say about them and cannot guarantee the tumor didn't grow until afterwards.