Mario Tricoci Hair Salons & Day Spas

I’ve been visiting Tricoci for a year now. So many services available and the employees are kind and friendly. Dolly has been doing my haircut now for a year, it’s been amazing working with her. I would highly recommend. It’s definitely on the higher side, but you get what you paid for. So glad I came across this salon.

Exceptional experience!! Loved both Talia for color and Vera for haircut. Very professional and so very nice! Highly recommend! Last time I was here was early 2000! Great staff !! Very personable! Absolutely loved my end result!! Price was what I expected as it was discussed with me before services were done. Wonderful all over experience! Will return!! I live and work in the area so it's very convenient with great hours!

I booked myself a spa day while traveling with my husband! I started with a body treatment at 8:15 am followed by a 90 minute massage, age reversal facial, and then a Wash and Style in the hair salon. I emerged a whole new woman! And my hair was all ready to.go foe.our evening formula dinner. The next day, I booked a color appointment for my husband to get a little gray out of his hair. He was resistant at first but then very happy with the final result!

This review is for service provided on May 7, 2023. I sent the below email on May 8 and a Tricoci rep agreed to provide a complimentary facial to make things right. I tried to book said complimentary facial 2 weeks ago and Tricoci would not honor it or reply to my email. So here is the original email.... Hello - I treated my gf yesterday for her birthday with a 100 min massage at 10:30 followed by the $330 platinum hydrafacial at the Michigan Avenue location. The massage was nice and finished at 12:30 as expected. Her facial was time slotted from 12:30 until 2:15. My gf messaged me at 1:36 PM saying she was finished after walking to the locker room, using the restroom, and freshening up - so probably closer to 1:30 when she actually finished, if not earlier. I questioned the front desk why she finished 45 min early, but the women at the front desk who were very professional and nice - no issues with them at all, couldn't give me a sufficient answer. Someone went back and asked the technician who performed the massage at 2:05 PM and she couldn't come out bc she was already with another client but said she finished the procedures early. I spoke with my mom and two sisters who have facials on a regular basis at other places and they said sometimes it will conclude a few minutes early, but 45 minutes is unheard of and ridiculous. This tells me either the technician double booked and didn't want to cancel the other client, purposely rushed the procedure to fit more clients in and make more money, or skipped steps. When you book a facial, you pay for both the service and procedure. And to shave 45 min off of a 105 min procedure that costs $330 $400 with tip, is extremely poor business. I have to imagine this isn't normal either for you guys, otherwise Im sure you'd be getting a lot of complaints from these clients. I just went through your website and looked at other facial procedures. Is it possible your technician actually performed the 1 hour express facial on her which is a lot cheaper at $135? In any case, my bill for the day with tip was $610. As I indicated earlier, there were no issues with the massage. I do however, feel its unrealistic to have me pay $400 for a hydrafacial that only took 56% of the time. This bill should be adjusted accordingly. At the end of the day reputation is very important and your business has a lot of positive reviews, which leads me to believe this was a one off mistake, but I still expect this to be made right. Frankly, it stings a bit...

The place is really impressive but its very overpriced..the stylists are very snooty and unwelcoming..the lady “Dolly” who did my hair..got me in the seat and after shampoo with my hair soaking wet ..tells me she will charge me more coz of my hair density..i mean this could have been communicated when i first entered, but no, they had to wait till my hair was soaking wet so that I have no option but to go ahead with it..there was no hi hello from her and just did my hair in weird silence…had a rude tone when giving directions on which way to turn my head while giving me a haircut..the only time she talked a bit was when she had to sell me her shampoo conditioner and serum. One can get a way better customer service elsewhere for the price they chargeService: Keratin treatments

I think the haircut I got is the most uneven haircut I've ever recieved. I was in and out of my appointment including hairdry! in under 30 minutes. I told my stylist that I wanted to grow out my hair and instead she chopped it so much that I can't even put it in a ponytail my only other request. I'm overall just really sad about the whole thing and I wish I could will my old hair back. She also gave me her business cards to give to my friends and badmouthed the haircut I had coming in. Overall I'm sure my experience was just stylist dependent but I most likely will not be back.Service: Haircut

I was really impressed with Tricoci! They are very efficient in terms of checking in and checking out/paying. Fredy cut my hair and I am beyond happy with the results! Will def be returning.

I couldn’t recommend Tricocci more! The studio is clean and the staff is friendly. I see Oksana for my cut and Bethany for my color and they both do such a great job.

They always do a decent job coloring and styling my long hair! Totally recommended.