Mattress Depot Mineral Wells

Outstanding service, very friendly and helpful staff - Blake was very professional, helpful, and informative. The mattress was for a friend so I won't be able to personally attest to the build quality over time, but for the price you can't really argue anyways. It's comfortable, affordable, and good service. Easy five stars.

"great place!"... Friendly and professional salesperson, it was fast and easy process...100% would recommend!

I purchased a pillow top set $899.00 on January 15th 2022.. with SNAP FINANCING. pay off in 3 months. In a month time the matress has deep dips In it where my husband and I lay.. we contacted the store was informed that several customers have complained about the same problem & they have confirmed that they received a "bad" batch from the retailer, asked for photos & original receipt.. Got ignored by sales rep for weeks. Requested to speak with supervisor. We were only given his name "Ron" along with his email..never received any response from him to date..a week ago I went to the store in Mineral Wells. To find out that the original sales report, Hayden no longer works there & 2 days later told an additional $150 is required to replace the original "bad batch" matress as per warranty.. I was never Informed of Any warranty provisions in addition to original receipt doesn't mention any details of any warranty plus I never signed any documents to indicate I was informed of any warranty provisions. I requested a different matress and am told I have 2 get the same matress.. And who knows if the replacement matress isn't another matress in the same "bad batch".. today is Tuesday and STILL no call from the store. I have contacted the bank/ lost prevention department demanding help to resolve this. I only owe my last payment & my body is all outta wack... THIS PLACE IS A SCAM... Bank is asking 5 days to resolve or they will refund me all my money back and I will take my business elsewhere...DAMN SHAME... SCAMMERS R RIGHT HERE IN MINERAL WELLS

Krista was a great help. Awesome deal on the mattress we were looking for. Great customer service. I have already recommended Krista and her store to others. Will definitely go back.

Krista, the store manager, was professional, sweet and efficient. We got a super comfortable mattress, frame and pillows from her at a very reasonable price. They delivered the next day. The delivery guy was very nice as well. I highly recommend doing business with them.

Krista was fantastic! She was very helpful in our whole adventure! I highly recommend going to see her. Told her what we like, what we want and expect and she made it happen for us. Thank you Krista we love you!! And our new set up

We went to buy my son a mattress from this place. Jessica tried to sound interested when we bought the mattress. We got a good mattress. However, the store said free delivery and she demanded $50. When we asked about delivery, she said that her husband would deliver but that his truck was messed up so we would have to wait. She kept making her problem, our problem. Also, when I asked for the $50.00 back, Jessica pointed at a sign stuck the from by of the file cabinet. I got home and told my wife what happened and I’d just give up. My wife demanded I go back, so I did. I walked in a little nervous I waited patiently to talk to Jessica who with clients. But Jessica, right in front of the clients dropped her conversation and looked at me sharply and said, I told you NO! Oh, yeah. Her way of making amends was 2 grab two items, which were on her junk shelf and threw them at me stating their value was $90.00 and that settled it. In the next review, I’ll tell you about today’s experience

Wow! Do yourself a favor and go see Jessica at the Mineral Wells store. She was friendly, helpful and gave me a fantastic deal! Also her delivery person was wonderful! I have nothing but the highest recommendation for this local business!

After 10 years and alot of medical problems we decided it was time for a new bed. I have drove pass this store so many time and see the ad on Facebook so we stopped in. We were greet by Krista as soon as we came in the door she was so friendly and when I told what I needed she had great suggestion. The prices can't be beet. I would recommend this place to anyone look for easy buy, great merchandise and the best sales lady thank you Krista you have our business from this day forward.....

Bought a queen size box spring from here and one if the boards broke within 24 hours. Called to see if they could do anything for me and the only thing they had to say was there is no warranties on box springs. She was just telling me the day before how she just got these in from a new vendor, so I'd maybe the new vendors craftsmanship isn't up to par and you should take care of the new customer that you just lost because you didn't want to take care of my issue. Don't buy anything from here because they won't take care of anything even if its been less then a day. Ridiculous.