Mattress One

Absolutely terrible experience. Bought a mattress from Barry with no issue. However, I have been on the phone back and forth with him all day due to delivery issues on their end. Driver Donielle Williams refuses to answer his phone and now the store is closed. Free shipping?? When? No follow up and lack of proper customer service. Was not contacted by anyone to adequately resolve my issue and now I do not know when they intend to deliver my mattress as they are closed tomorrow. All day long I was told they would deliver within 11-1. Then 3. 6 came around and I was assured it would arrive before 8. I spent my Saturday waiting on a mattress that hasn't showed. Will be asking for a full refund and I will take my business elsewhere and I suggest you do the same.

Berry was terrific and made mattress buying very simple and easy. What a pleasure it was dealing with a professional salesperson. I learned a lot about Tempurpedic that I didn't know before. It was easy to choose from their great selections and affordabilty. I highly recommend Berry and Mattress One.