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Reviews, get directions and information for McDonald's at 1443 Madison Rd

McDonald's at 1443 Madison Rd
"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."
Address: 1443 Madison Rd, Beloit 53511
Phone: (608) 362-8718
State: WI
City: Beloit
Street Number: 1443 Madison Rd
Zip Code: 53511-4080
categories: fast food restaurant


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Reviews
Ordered on the app for pickup. Food was wrong, spicy chicken deluxe, no lettuce, only 2 tomatoes slices, needed to be 3, mayonnaise was put on with the spicy chicken sauce, which does not come that way, buns overcooked and chewy. 2 Big Mac, no lettuce or Mac sauce or pickles., Tried to call the store but only a fax machine came on. Guess they are tired of people calling. If I could have given 0 stars I would have
I have been here before and yes, the drive-thru is very slow but that honestly does not bother me because I understand that most places are under staffed right now. The reason I am giving only 1 star its because my cold beverage had a hair on the outside of the cup touching the whipped cream, I mentioned it to the lady who handled me the drink, I did not swear, I wasn't rude or mean to the person, all I asked for was for my drink to be replaced, which she did but when she gave me my new drink did not give me a straw. I asked for a straw, one time, 2 times, ignored me, 3,4,5 times, the other person inside with her heard me and looked at her, that's when she finally gave me a straw but by this point she was very rude and didn't even looked at me. My review and comment are not to be mean to anyone but to get management's attention, please you must read and pay attention to all the reviews left here because you guys are obviously NOT paying enough attention to your employees and I truly believe they need more training and more help!
As a former McDonald's employee I know how crazy the fast food industry is but this McDonald's was a let down as my first visit to this one. Dirty tables, no napkins anywhere to be found, food was sloppy and then the burgers were still pink. Just brown enough on the outside to make you think it was cooked. This was like this 2 out of 3 burgers, while we sat trying to finish what we could overheard atleast 2 other customers complaining about there orders. Hope this was just a "off" day at best.
Any business that forces people through a line without product after paying for it, and then fails to deliver on what the customer ordered, deserves bankruptcy and litigation. If I ever go back which lets be real I probably will, I'm not pulling forward if asked to. I suggest everyone that goes here to refuse to pull forward until your order is delivered in full.
Stopped in around 12:30 today. They are remodeling the store, but that a poor excuse for the way they conducted business. For starters only one light in the restroom, very dark. No trash can for used paper towel. Ordered a large coke, Mcdoubble and a Mcchicken extra pickles on both. Received one small pickle slice on each, not to mention having to reconstruct my sandwiches. No ketchup ore napkins. The worst of this visit was when I got ice for my coke there was a large black piece of plastic in it. I told the young lady who took my order. She in turn reported to two managers sitting at a booth by me. Didn't seem to mater to them that a foreign matter is in their food because no one did a thing about for the 15+ minutes I was there. Other people used this machine while I was there. Really!! I hope someone reports this to the health department.
After checking offers online that stated were valid until 10/3 my husband ordered 2 sandwiches quarter pounder & fish and a large fry. He was told the fish filet was not included in the buy 1, get 1 for a $1 offer. The female employee was not impressed when he questioned the cost and would not give him the offer. At $4.59 or some such outrageous amount it'll be the last one we buy. Also we were not given the receipt so if there was an employee name or manager listed we do not have a way of knowing. This was approximately 12 noon to 12:30PM Friday Sept. 30th.
No one responded to us when we ordered. Young woman at window was very short with us and windows at drive thru were filthy. We had to wait 7 minutes for an order of friesFood: 2/5
Don't bring your kids here! Foul language was used quite frequently by the staff, and that was on top of the poor attitudes they had. I know that it's McDonald's, but employees shouldn't treat each other the way that they did.Food: 3/5
waited 20 minutes for a big mac,cheese burger, 10 mcnuggets did not get BBQ sauce food cold young workers don't care avoid this McDonald's I won't be back there againFood: 1/5
Update: Really great experience the last visit. Did a mobile order that came out quickly and accurate. Seems they may have turned things around! Always a huge line. Staff is usually very friendly but on day lots of yelling and dropping off the f bomb with the drive thru window open. Everyone has a bad day but that is a very poor representation of this business.
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