I love this pharmacy. The customer service is excellent. They always have my medicine and they refill them automatically before I even remember I need the refill. It's very helpful. They really do care about their customers which you would never get at a big chain pharmacy. Whether I get my medicine delivered or I pick them up, they always take good care of me with a smile.
All the staff are very friendly and helpful. They explained me what is covered under my insurance and gave the best value unlike the other pharmacies. Always a go to place .
Excellent staff and are very friendly it’s a great place to take care of your medical needs and are pretty fair on prices of products and prescriptions and the delivery process is very fast and excellent service
Med-Plex Pharmacy is the only pharmacy I go to! 10 years plus still going best Pharmacy in Florida. They always go above and beyond their job to make you happy and do whatever it takes to make sure you get your medication and their prices are very very fair. The chain pharmacy is no good. I love Med-Plex because they’re very personable. They know your name when you walk in everything’s ready you don’t even have to say a word they just know so thank you Med-Plex for everything you do. Here’s to another year 2023. Thank you for the deliveries during the years and I look forward to seeing you as always
Mohamed at Medplex at Lake Mary is the most helpful pharmacist I've ever experienced. I came here after struggling at both Publix and CVS to get a prescription filled with a manufacturers coupon. At first he told me he couldn't get it to go through either, and I assumed I was going to be told I'm out of luck, but he didn't stop there like others did, he dug into why it might not be working. Then he spoke to Publix over the phone on my behalf, and Publix was able to fill the prescription with the discount! He didn't have to do that, especially since it meant they didn't get the sale themselves. ALSO he was doing this while working by himself, juggling other fills and phone calls. Amazing customer service. Wish I could give more than 5 stars!
Medplex is by far the best pharmacy I have ever used. I have been with them for a little over 9 years and would never think of changing. The staff is always friendly and goes out of their way to help in any way possible. They treat me like I am part of their family. Thank you Medplex for being the type of people and company that has always had my best interest at heart.
They always go out of there way to satisfy there customer and making sure you pay the least amount you can for your prescriptions. They also deliver which is wonderful. The staff here are very polite. I think this pharmacy is by far the best one I have ever done business with. Thank you to the wonderful staff....
Excellent, professional service. Very short turnaround time whether in-person or free delivery. Been getting my meds here for several years. Not a chain; personal service, so they get to know you after a while instead of just a number
After striking out at FIVE pharmacies trying to get an Rx for a Nebulizer filled; I finally was able to get my Nebulizer here. Fast service, very friendly and professional. Highly recommend.
At first, I was very happy with Medplex Pharmacy, because they were super friendly + conveniently located + delivered to my home, a priceless and extremely generous convenience. With that being said, lately, I have had two incidents where my medications were out-of-stock and they did not contact me to let me know. I had to call them in order to ask about them. The first time, they were able to fill the prescription for 20 instead of THIRTY of my 30-day supply... the second time I'm positive this is due to miscommunication/potential accent barrier, they basically said to use another pharmacy. Okay then... if you can't supply my meds and don't even have the courtesy to contact me to let me know and an ETA on when it will return, then it likely means you don't want my business. Very disappointed, because I really loved Medplex for the first several months of business with them. :
