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Mega Furniture AZ

  1. Scottsdale
  2. Scottsdale Furniture Store

Reviews, get directions and information for Mega Furniture AZ

Mega Furniture AZ
"We search the globe for the finest furnishings available and back every sale with the best customer service in the industry. Rest assured that we are committed to your complete satisfaction. Mega Furniture offers up the best in-stock selection at guaranteed best prices. Mega Furniture is the place to find any furniture. From contemporary to antique, we carry it all!"
Address: 8686 E. Raintree Dr., Scottsdale 85260
Phone: (480) 368-5355
State: AZ
City: Scottsdale
Street Number: 8686 E. Raintree Dr.
Zip Code: 85260
categories: mattress wholesaler, furniture store


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Reviews
Nice sales person. Not pushy people. pleasant shopping. Nice current items. Clean and neat store. I ordered a nice bedroom set and love it. Delivery guys didn’t ding anything. They said I had to wait three to four weeks for recliner and two weeks later said it could now take almost two more months! Ridiculous! Tried to get them to match a desk price because they said they price match to replace the recliner that they don’t have and they said they wouldn’t. So not happy at all about that. They should have done it because I waited for a chair and had to sit on my lawn chair for over two weeks because they don’t have anything else I like or can afford
The staff is incredibly knowledgeable and were willing to go above and beyond and do whatever it took to make us happy and get us to a price point that was satisfying. At no point did we feel pressured and they were willing to even stay past closing hours to help us with the purchase. I believe sales manager was Museb And the knowledge that he provided was top-notch including the service. We’ve shopped at multiple furniture outlets but always find are selves coming back to Mega' Furniture and will continue to come back here for our future purchases.
Great Service at this location by Manager.We purchased many stuff from this location for our new home,even though when we have some questions or issues, customer service department is very responsive. Almost month now with our new furniture, we can proudly say we are happy customer mainly because of manager of Scottsdale store, who showed us different discounts and quality, so it become really easy for us to choose what we need, after we have visited almost every big store you can name it in east valley.
1 Star is generous for this company I paid $1,800 for a living room set that was falling apart within 8 months we got a credit for most of the amount. When we went back we were greeted if you can call it that by a very rude manager that told us we had to pay full retail and couldn’t use any of the sales prices which full retail for the junk they sell is ridiculous. We went to a different Mega furniture location and another manager told us that was not true. We settled on a replacement set for only an extra $500 and this set is already falling apart so after spending $2,300 dollars total I have to replace the furniture for the third time in 3 years. I absolutely wont be buying from Mega Furniture ever again
So I have bought from Mega Furniture in the past when I needed a dresser, and I appreciated the quality, so when I was in need for new couches, I knew I wanted to check them out. Honestly, I'm really glad that I did! I went to the Scottsdale location and had the pleasure of finding my new couches through the assistance of Al Almaoui. He never made me feel pressured into making a purchase and was adamant that I find something that was perfect for me and my family, not just any items. I liked that I got to shop and look on my own without anyone hovering, but were also there anytime I had any questions. It's safe to say that I found my couches and I'm truly grateful. They're unbelievably comfortable, beautiful and all at a price you can't beat! Thank you Al and thank you Mega Furniture!
I had a nice experience shopping furniture for my new house here. The store manager Misheb has been really helpful to us. Even though one of our furniture ran out of stock, Misheb was quick enough to arrange for a better replacement.Their pricing is also unbeatable for the quality they are providing.
We brought a mattress at the store. IT was a terrible mattress. The first one only made it 3 years and broke down. Ashley replaced it. Good right? Wrong. This one is 14 months old and is doing the same thing. We can't sleep and every part of our bodies hurt. Some morning we can barely get out of bed. Went back to store weeks ago. Barb ** helped us, listen to our complaints. She said she would take care of us and she did. Barb was great. She got us back to Courtney who we got the 1st mattress from. A few days later a tech came out to see it. John was very nice and helpful and listen to us. Thank you John. The next morning to my surprise I get a call. Paul calls to tell us they will replace the mattress. Thank you Paul. Asked if we wanted the same thing. No way. Went there last night met with Courtney and she took care of everything. Trying a different mattress brand this time. Everyone at this store was great and very thoughtful and understanding. We buy a lot of furniture from this store and will continue going there. GREAT Job you guys. Keep it up.
The team at mega furniture were great in helping us find a sofa for our apartment! Prices were reasonable and approvement process was quick and easy. Al Almaoui was the sales associate to help us with our purchase, and he was the perfect balance of accessible but not pushy in helping make our decisions.
So far a have had very bad experience with their Customer service depart. I have bought a sofa from them with "life time" warranty and the stitching broke one month after we got it. I have been trying to get someone on the phone or email for the last 10 days but its all been pretty unsuccessful. They never answered my calls or responded to the emails that were sent to them, from the store manager we reached out to. He finally managed to get someone on the phone and they said they will send an email to me in next 10 minutes they said to confirm they have the right information but 3-4 hours later nothing, no email and of course no respond on my phone calls!. Im deeply regretting my decision to buy in Mega Furniture store!
I bought a loveseat from them. The sales and delivery experience were great. Price was extremely reasonable. But when a part broke only 9 months later, I could not get any of their service folk to return my calls or emails. I informed them I know it's out of warranty, but I'm fine with paying to get it fixed. Called 3 times, emailed 3 times. This company has great buys, but does NOT stand behind their merchandise. Buyer beware!
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