Memphis Health Center Near Summer and I240

Amazing service at my appointment yesterday! I loved it. Very clean, nice and professional staff. Everyone was so caring and patient with me. Absolutely loved seeing the NP Edna. She was amazing and listened to every last thing I had to say. 10/10 Perfect ! Thank you guys so much!

The front desk ladies are very nice and discreet. The doctor I saw was respectful & pleasant. However the nurse that took my blood, asked questions & prepared me for the doctor had bad bedside manners, she was impatient, insensitive and borderline argumentative with me despite me being very polite. I won’t be returning simply because she made me very uncomfortable. I didn’t have any issues with her drawing blood, she offered for me to lay down because I had told her I have anxiety regarding blood work, which was nice of her. But next time I will wait however long I have to to see my normal OBGYN because their nurses are much more friendly and going to a sexual wellness clinic is uncomfortable enough as it is.

My appointment at this location went fine but followup and communication are lacking. I have been waiting for over a week and a half trying to get someone to call me back regarding a birth control prescription. In Oregon Planned Parenthood communicated clearly with me and offered Telehealth visits. This location seems to try to communicate as little as possible.

Set up an appointment for 3:30PM for a nexplanon removal. When I arrived I waited possibly 10 minutes maybe not even that. Front desk ladies were sweet, got all my paperwork filled out that was needed and sent me on to the back. Once in the back, it wasn’t long til I got called back for my vitals- The lady who did them was super sweet and talked to her patients with respect. Gave me all the information needed on side effects that I should aware of once the implant was removed. The doctor came in, also very sweet & patient, gave me the run down again.. asked if i was allergic to anything & went to work. Didn’t even take her five whole minutes to get my implant out and that’s WITH it being deeper than normal due to weight gains. Place looked very clean. 10/10.

I was at the clinic on March 31st and I was super well attended, the girl at the reception was very kind and attentive, the nurse was very patient and understanding and Dr. Edna very careful and delicate. I don't know about the other days, but the team that took care of me was excellent.

Went in TERRIFIED to have my implant removed. There was no wait. The front desk lady was super helpful, my nurse was so polite & the doctor was the best one! She was just amazing. This was my second implant, so I knew the numbing would hurt & she even made that minimal. 10/10 recommend!

I called my pharmacy to request a refill on my birth control pill, and they told me that my prescription expired months ago. I'm on a three month pill cycle, so it must have expired shortly after I picked up my last pack. I would have just gone up there, but I had to have a covid test earlier this week, because I was showing symptoms. The minor med told me to self quarantine until the results come in just in case it may be positive. So, I called Planned Parenthood to see if there was any way they could call in a prescription. They told me no. I explained the situation with my covid test, and they said I can't get a refill unless I come in. I told them I would call around and see if one of my other providers could call it in, because I don't want to come in and potentially put people at risk. She said no, we don't want you to come in and wait if you might have covid, either.. Then why can't you just call in one refill under these circumstances? Ridiculous. I've been coming to planned parenthood for years, because I want to support this organization, but this is just stupid.

I went in after reading the reviews and still decided to give them a chance . I came in and the medical assistant because she couldn't have been a nurse shoved a paper in my face and asked me to have a seat I refused and ask could she see if my insurance qualify and in her words she said we don't do that . I wanted to say well what do you do because clearly you seem to be unprofessional and under qualified for the job you've been assigned to. Sad to say I didn't get anything done due to such sad treatment I received. I'm from L.A. as in Los Angeles and I've never experienced such a disgusting form of work ethic even in the most crime stricken areas of South Central Los Angeles . If you don't want to do your job quit and give sometime who ACTUALLY WANTS TO WORK a chance. I see why they want to close these types of facilities the staff is worse than the diseases they're supposed to eradicating . I wouldn't recommend this place to the devils daughter herself.

I have always had a great experience at this location. Friendly staff. Quick visits and very little wait time. I go to get my BC pills 3 at a time and have never had a problem except when the location was out of my BC brand and I had to travel to the poplar location.

I Came to get business handled at 9 am sharp they turned me back to have hard copy of identification, I arrive again at 10 in excruciating pain and been waiting in pain two hours with no one ahead of me staff isn’t the best and act like they don’t wanna be at work please never come here save yourself time and energy and get treated elsewhere I wouldn’t wish this treatment on my worst enemy