Menards

Fine if you know EXACTLY what you need, but if you have any questions? Good luck. The staff seems to be almost entirely made up of teenagers with no experience actually using hardware. I went to the plumbing section for a simple adapter to connect some water lines for a kitchen faucet, and was brought over to galvanized steel parts. I asked if the connector would be safe for drinking water. I was told it would be fine for drinking water. Galvanized steel is NOT safe for drinking water. It contains lead. I opted for a brass adapter instead. One star for trying to give me heavy metal poisoning.

I usually like coming here when I'm meandering shopping. They have a pretty diverse selection and lots of oddball items and deals. Today I came in with a building project in mind and asked for help finding things. I'm beginning to think the associates have a tactic there where they send the customer to the opposite side of the store when they don't know where something is and hope someone else helps them. I finally left after over an hour and went to Home Depot, where I was in and out within 15 minutes with associates who actually know the layout of their store.

Absolutely the least helpful hardware store I've ever stepped foot in. Literally used to deal with these places for work and can't believe how little help this place offers

When I could not find a landscaper to help me reset a leaning retaining wall, I researched the materials I would need to do the job myself, I called in to Menards twice for original materials and for additional items and they helped me with courtesy, respect,and professionalism. Other in store purchases have been equally as impressive.

Fantastic place to shop. Friendly helpful employees. Great selection and prices.

This is my go to big box store. They have the best prices in town and as long as you stay on the rebates they are even better. The staff is one of the best trained in town.

This store always has the supplies we need whenever we need items to complete last-minute tasks.

The associates in this store are the best. Warm and welcoming, always greeting on entry with hellos while walking through the store. They are product knowledgeable, professional and very personable. That being said, I specifically identified the folks INSIDE THE STORE. For the first time I was directed to pick up my purchase around the back to THE BARN. Trevor, inside associate, gave me directions and when I got to the secured area I encountered a cranky man who barked like he had been exiled against his will to a remote island. And when he had to raise the gate to let me out... he acted appalled that I would disturb him until he finally said, "I guess I have to put the gate up". Oh dear, I wonder when this guy ever smiled last. Absolutely the opposite of the inside associates.

Never had a bad experience from here. Usually have what I'm looking for, good sales and rebates. From the few interactions I had to have with employees about some questions on a product, they were knowledgeable and willing to help. Customer service and returns are awesome. Once bought a gas grill, did not like it after I tried it, brought it in with my receipt, and was able to return it smelling like burgers and all. Another time I tried a few quick connects for water piping, water pressure was to high and popped them off, those too were able to be return without question and they were unusable at that point. So they definitely stand behind products and if it does not hold up they will take care of you. Highly recommend this place based on my experiences.

Aweome building materials area, Jen, Tim amd Eryn are great! OZCO products were great too.