Staff are not all the friendliest but there are some good ones. Lots of stuff but laid out in a strange way. Would appreciate if rebate system was a bit smoother. Relatively fair prices on some things, others you're better off going to walmart/home depot paintbrushes for example. Come for the sales, skip the tools
More stuff here than you can get at Home Depot. Staff is not nearly as friendly but there is also more staff here so you can find somebody when you need something. You just might get a glare when you ask them for assistance. All in all it’s an OK place to shop at. And on the off chance you can’t find what you’re looking for here you can just go right across the street to Home Depot.
This store has the worst assistant GM I have yet to come across in my 70 years on this planet… zero customer service skills.
I had a good time in the store I bought some construction stuff .Nails some Staples some gorilla tape etc. Very helpful employees. Best of the best for construction needs.
For truck drivers - entrance is on parkway dr. From w paradise turn onto parkway dr behind the store. Once you enter the yard go past the docks there is a turnaround so you can straight back.
Worst Menards I have been to. The Customer Service desk associates and Matt are rude to customers. They are very argumentative. I will only shop Home Depot going forward. Super frustrating. Adding to this. The store associates are very helpful and friendly. I was directed to the desk at the end of the store to get a ticket for 5/4x4x8 deck boards. The desk associate rang up the wrong boards. This was not discovered until I got out back and the yard associate was assisting. I go back inside and to the Customer Service desk. The return rep informed me it’s my responsibility to check my tickets before leaving the store with an attitude. I reply back that I’m sorry I missed associate training day and I was never explained how to read their receipts. She then continues with her attitude and tells me to walk back to the other end of the store to get another order ticket to then walk back up to the desk for an exchange. I tell her no thank you. I’d like a refund and I will simply repurchase the correct items. She tells me her way is easier and I decline her offer and ask for a 2nd and then a 3rd time she finally agrees. Total frustration having to deal with angry store associates.
It’s always the same at Menards. Good prices.
I bought a floor model refrigerator last year, and unfortunately the door broke. I was very upset about this situation, but Shane, the store manager, helped me out without hesitation. He reached out to another store to help me replace the broken part that the warranty did not cover. This is the kind of customer service that I love to see. I really appreciate everything he and the manager from the other store are doing for me.
How could you not like the grown - ups favorite toy store!!
Just needed some things for the house. Furnace filters and a couple of other things. Although it wasn't 11% off, their prices are always good. I had assistance from one of the clerks on the floor, and there was no shortage of people available to help, and plenty of cashiers.
