If you care for your life don't waist your time coming to this hospital. I took my mother to the ER, she had a severe infection, she could barely walk, almost fainting. The front desk staff was so rude and said they didn't have enough space at the ER and there was no available doctors. I begged her to call someone cause we needed help, my mother was suffering in pain and could barely stand. The staff was looking at the situation and kept saying we don't have anyone availableI heard laughs coming from inside the ER. These cold-hearted monsters! This hospital has no ethics, they don't care about a person's life! it is their duty to deliver the best service and save lives! It's called ER for a reason! This place should be close. This woman didn't even move a finger to look for help.They are rude and inconsider to people's suffering.Thank God my mother made to the Lawrence general hospital alive. The doctor said she could have die if we had waited more time. If something would have happened to my mother I would have taken this to the last consequences against Merrimack Valley hospital for refusing to assist her as it is their duty!
Went to the ER one night, was a slow night based on appearance compared to other facilities I have seen. There was a lot of waiting all around. The only thing they were timely with was coming around while we were still waiting to get money. We paid our copay, the insurance paid the rest. Then we got a bill in the mail saying we owed 400 because the "the insurance sent the money to us", but everything was already paid directly to them. Disgusting. I used to go there when it was merrimack valley, they were great. Then steward got involved and now it is as bad as holy family in methuen.
Horrible facility. Should be closed. Not a soul around at registration. Had to go to emergency for help. Unacceptable health care... Had to get lab work done at Quest. Was told sometimes they just don’t show up. Hours posted 7-11 with locked door.... please do not go to this facility.... all about Greed!!!!!!!
Horrible, Social workers just push people out. They are of no help. The ER staff, especially Meg is absolutely rude and unprofessional. This is the worst ER I've ever seen.
Malpractice is common here. The staff will lie and alter records to cover for each other. Stay away if you want real medical care.
I would like to thank the staff of receptionists, nurses and doctors at MERRIMACK VALLEY HOSPITAL for the excellent care and attention offered to me, I am on vacation, I am a foreigner and I had throat laryngitis problem and I am already medicated, thank you
The most rude hospital staff I've ever encountered, very unprofessional and terrible bedside manner.
The main entrance check in girl very friendly and helpful, and as a man very pretty also.LOL
This place is a disgrace. Been in the waiting room for 2 hours..lungs are killing me.
these doctors and nurses do not know what they are doing .
