Michelle's Beauty Supply

Friendly and reasonable prices. Large inventory. Cute face masks for $5.99 all designer. I purchased 5 of them and good quality. Large supply of hair and even carried women clothing but I didn't purchase any clothing.

I'm changing my review. I went there today and there was the black lady behind the counter. She literally followed me around the store and was in my way the whole entire time. I'm quite sure that the lady told her to watch me because maybe they thought I was going to steal. It was very uncomfortable. I asked her several times is there something I can help her with or was I in her way because she literally just stood there. It's really sad that someone of the same skin tone as me would do that and profile me. I understand you may need your job but you made yourself look really bad and then had the nerve to say God bless you as I was leaving the place. I was told today that they're going out of business and now I understand why.

Very rude staff. The store marked the wrong price on some hair . The whole line of hair was priced low so I decided to get one. Took it to the register and they still tried to price me full price.. not my fault you and staff marked the WHOLE line of hair wrong. For all the know it could have been marked down for promotion or sale. Very rude manager and didn’t want to honor price marked on item. I’m tell everyone I know to give bad reviews with one star. To make it so bad the store is so limited on supplies they should be happy anyone wants to purchase there. I’m going where I usually go .. on halstead 183rd in Homewood where they have everything you want and I’m goo. Tell people in this area to go there instead of this low budget empty store where there is NOTHING Hollywood about it.

Manager, owner or whatever the lady was that must have been in charge was kinda rude....i asked the price of an item and a young lady that works there told me a price but when I got to the counter the guy asked the manager lady how much and she announced a different price. I asked her why did she not say anything when the other young lady gave me the price!!! She was standing right there and you heard her say the wrong price!!! Why not correct her???? Instead of answering me the manager lady just walked off saying "Well I just told you the price"..... I seriously doubt that I will shop there again!! I gave it two stars simply because the other young lady was at least trying at being helpful and friendly but that manager lady's attitude is just too much to deal with

My mom had a very hard time trying to make a simple return that was unused and still in the same packaging. There is no indication about no refunds anywhere, not on the receipt, not on the item, not at the register. The employee was so combative with my mom and she will not return. If you look at the reviews, you'll other people complaining about the same thing. This place gets an F in customer service.

Its a Friday and their supposed to be open from 9 to 8 and its 9:30 and no ones is even there. Change the times of your business if your not going to be open at the times your claiming online and posted on the front of your store. Just lost a loyal customer. Go to the beauty supply on joe orr instead. They have more in their store AND they are open when they say they are!

I use to love this store but now they never really restock, they disappoint me everytime I come here, when it was blacks behind the counter everything was fine now there’s a Caucasian woman

I went into this location last week which is a rarity unless I’m in the area. I was shocked to see that they hadn’t restocked a lot of things. I’m not sure how long the store has been like that. I needed lash glue. There were NO lashes or glue on the displays in the middle of the floor. I’d turned to ask this lady who was in her phone and I had to say “excuse me” TWICE while right in front of her about the lash glue...she pointed to the left to another girl who in turn told me that they’ve run out

If I could give 0stars I would. This store charged my client $85 for a 12” Dream weaver pack of hair!!!! This hair only costs $25.99 max!!!!! They charged my client more money because they knew they didn’t know what they were doing, my client pick one hair hanging up then the tall guy with the glass goes under the counter and picks the pack of hair and puts that in the bag. I am 100% sure he pocketed the rest of the money my client will be disputing the charge. TERRIBLE

I will NEVER walk through those doors again... I don't care what I need, I'll go without! The employees here were Black first time I've seen that in a beauty supply outside of the city but as I walked up to the counter, there was a non-Black woman behind the counter I won't speculate on her ethnicity, but she was "brown" for lack of a better descriptor and she was on her phone. She didn't acknowledge me so I said excuse me, and someone else came from the aisles to assist me. I then found out that the "brown" woman doesn't really work there... she's just there "TO WATCH THE BLACK EMPLOYEES." I was DONE. I asked the young lady to please hand my money back. I REFUSE to give a place like this my money. I just kept thinking about those Asian beauty supply owners Missha beauty supply choking & beating up that Black girl because they thought she stole something WHICH SHE DID NOT! And even if she had, that was still unacceptable!. Sadly there's more than one instance of Asian beauty supply owners ASSAULTING Black customers, you can Google: beauty supply beats black woman. It's sick and I wish they didn't have a LOCK on the industry. WE NEED BLACK-OWNED BEAUTY SUPPLY STORES!!!!!!! And on a unimportant side note: they have all these little handwritten signs all over the store about what they don't take back- fine. BUT there was no sign in the area of hair wraps which is what I was going to purchase, I just happened to ask and was TOLD it was not returnable had I not asked and tried to return it, there would have been fireworks because I would have made sure I got my money back!