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Microsoft Store Mall of America

  1. Bloomington
  2. Bloomington Store

Reviews, get directions and information for Microsoft Store Mall of America

Microsoft Store Mall of America

About

Get the best of Microsoft in one place.



"Shop at the Microsoft Store to find the latest electronics, from video games to computers. Your local Microsoft Store is also your go-to Xbox store, a one-stop shop for all of the latest releases. Get setup help from the experts, sign up for free workshops and demos and buy the laptops, consoles and accessories you need. Visit us in Bloomington, MN today."
Address: 162 South Ave, Bloomington (Minnesota) 55425
Phone: (952) 487-7372
Email: moc.tfosorcim@caomsm
Parking: Lot
State: MN
City: Bloomington
Street Number: 162 South Ave
Zip Code: 55425
categories: shopping & retail


Opening Hours

Monday: 10:00 - 21:30
Tuesday: 10:00 - 21:30
Wednesday: 10:00 - 21:30
Thursday: 10:00 - 21:30
Friday: 10:00 - 21:30
Saturday: 10:00 - 21:30
Sunday: 11:00 - 19:00

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Reviews
This was the friendliest Microsoft store I have ever been to! The staff truly just wanted to answer questions- not push anything on you. They were willing to set up demos of products they didn't have set up yet, and gave us lots of good advice. We also happened to walk in when they were giving away free pizza, figurines, and raffling off prizes/playing Trivia for the Minecraft 10 year Anniversary, and the staff was really getting into it and having fun with everyone.
It was my first time in the store and first time actually getting something. The staff was helpful, easy to work with, answered all my questions, gave great suggestions, and the manager was super nice and happy. We ended up having a long conversation about all kinds of things. I'm going to have to start coming here more often.
Outstanding service. Jamie was very helpful up beat professional and prompt. Had an issue with both the console and controller and just swapped it out workouts any fuss I had the console for all of two days so you expect it but few places these days just take care of business. Highly recommend this store.
Employee was knowledgeable and friendly. He helped me plead my case to my husband about needing a Surface Pro. Lol. We didn't buy it that day still saving up for it but it was awesome to see in action and how much it can do. The employee was super thorough in explaining the docking system and the keyboard, and everything else. I wish I remembered his name. The store itself is laid out well to browse. Great experience!
I loved this store, it was a really fun place to be with all the different things you could do. If you enjoy being around tech then this is the place to be in the mall. Everyone was so nice, they all had good advice and input on different products. They are also very involved with their community, they have gaming competitions every weekend where they give away gift cards as prizes. Overall a really fun place to be, and where I spent most my time the weekend I was at the mall.
The staff was great. They seemed to hover just out of you area and ask from a distance if you need help. I actually like this because most of the time I don't so if they are not in my face I can very easily say no thanks and don't feel like I am blowing someone off. This time however I did need help and as soon as I said yes he was there and had some great input.
Went here to test out the surface hub, in person, before purchasing. After demoing it for 30 seconds was told very rudely that the product was just to be use as a power point for internal store purposes. When I explained to her that I just wanted to test its touch capability and features I was asked to leave the store. Won’t be back. Very poor customer service when looking to buy a nearly $10k product. We”ll continue to use 3rd party products over Microsoft for our entire office. I won’t be retuning here anytime soon. 10/10 don’t recommend.
Very helpful and friendly staff. Had an older tablet with an issue, they gave me the no b.s. assessment. Ended up having up completely wipe the machine, but the problem was fixed and it took under an hour. They have an online appointment scheduling system, very helpful if you have a time constraint. Will gladly return if I have future issues, or to buy a new device.
Its an really nice Store For gamers and new Samsung devises
Employees at the front are very unfriendly. They often have something cool to draw you into the store, but multiple times they have been rude when you want to try it out. Once it was because my daughter touched the robot to take selfies with. Today I was trying out this immersive video game chair and the employee was rude because he didn’t like that I touched the buttons to adjust the chair. Seems to be a pattern here.
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