Reviews
Started off rough. Filled out the online registration to save time. Uhauls system only saved parts of it. System was just as bad at the shop. Stacey to the rescue. She called people, fought the system and finally got it taken care of. All while being friendly and happy. This lady is awesome. Would definitely rent from her again.
The folks at Midland have always been courteous, helpful, and polite; this last visit to clear out our unit was no different. Stacy was extraordinarily kind and considerate, allowing us to accomplish everything we needed with minimum difficulty.
Great staff and excellent customer service! Units are like new, and heated. The site is secure and very well maintained. Payments can be made conveniently online. Their rates may be a bit higher than their competitors, but well worth it. I would highly recommend!
I want to give a big shout out to Nico manager of Midland self storage for hiring employees like Tyler he went out of his way to make sure my move into the storage was successful and as painless as possible he covered me on so many different levels with getting in excess and getting the equipment checked in and out. Thank you Tyler very much for all you've done and helping me.
I like the direction this place is heading. New management seems to be really diving into it. Especially Stacy. Today was the first day I've seen her here and she appears to have run the place since it started. Very impresses
The management Team at midland self storage has the best customer service Stacy went above and beyond thanks Stacy. I got to say renting from this location was a breeze thanks y'all.
They won’t work with you on a price. I’ve been with them for awhile now and I still pay 375 and new customers are getting a better price at 250 after there 2 months of 229 makes no since at all which is why I’m going to take the time to get my stuff somewhere else
The staff at this place is unlike any other for which you’ll ever have the pleasure of working. My wife and I have been here for over 14 years and throughout that time Stephanie and Matty turned this places experience for customers around and made it fun to visit our storage units. Matty, I can’t say enough about him. We moved across the state and had 3 units to empty and we couldn’t have done it without Matty looking out for us, making sure the path was clear for our moving truck and just creating an atmosphere of knowing there was someone looking our for us. He’s brilliant and looks after his own and treated us like we were a part of his community. My wife would come alone to organize so we could get in and out of our units with isles and felt safer with Matty nearby. He’d come and say hello, lookout for her and I appreciate that more than anything. She’d always talk about her friend Matty at storage keeping her feeling safe. He’s done SO much to make our transition smooth and treats the location like one would treat their own home. Locked up, cleaned up and organized. Matty deserves the upmost recognition for his work and commitment. He is ALWAYS working! Thank you good man, we miss you sir! DON’T EVER LET HIM GO MIDLAND! You won’t find anyone half as good and hard working. He creates community. Now for the real review about Midland Storage… It was the nicest and most well kept back with the Police used these units for their storage. Now that they have moved out and the Moving Companies have contracted the place it’s terrible to get in and out unless you call ahead of time for which Stephanie, angel that she is and the best most kind and committed customer service rep there is, will either herself or have Matty go and get the trucks to move for you and they will. Stephanie is amazing, smart and committed adding the personal touch to her helping you with whatever is needed. She’s over qualified for this place in my opinion and they’re lucky to have her so… I don’t recommend Midland in as of itself anymore, I would have before but the only good thing about it now, and it’s VERY good, is Matty, Stephanie and Amanda the Amanda that’s a manager whom has been there for a while…. They are all personable, friendly and professional and will make sure you have what you need. I recommend the people, not the location and if Midland Storage ever got rid of the people, don’t go to this location, you can do better.
Very pleased with the service Nico provided. I was put in a tough situation & Nico was able to help me last minute. I really appreciate it!!!
I've been with Midland storage for 3 years now and Love this facility. The Staff members Amanda and Fani are excellent, They care about their customers and understand that life happens and people go through hard times. The units are clean, rodent free, they have an excellent security system. And long hours of operation. I've recommended this facility to several friends and family members who now have units there also and would recommend this facility to everyone who is looking to rent a storage unit.
