I love this place! May is an absolute angel.. I adore her! the pharmacists have my best interest at heart ALWAYS! I could go on and on but Rachel actually saved my life. She saw the medications I was taking and noted that they were very dangerous to take together. I owe her a huge debt of gratitude.
I called this pharmacy to see if they fill Adderall prescriptions, as there is a nationwide shortage and it is very hard to find right now. They would not give me any information over the phone. They insisted that I need to have my doctor call them because the information and my prescription are *confidential*. I then went through the process of having my doctor call them, only for them to let my doctor know that I live too far away to get my prescription filled. I live 0.6 miles away. I called again to get clarity and they would barely answer my questions. Overall really rude and condescending and inconsiderate.
A HIPPA VIOLATION?? I wanted to give this pharmacy 5 starts because the staff there is very nice and helpful. However, this time i filled a new prescription; it was very expensive. I did pay for it but I wanted to ask what was the reason it was so expensive: was that a brand of the medication? could it be switched to generic, or may be I could check if my insurance covers something similar or some other way to decrease the cost of the medication. I believe I had the right to ask a question. The lady pharmacist with an African? accent not only yelled at me: “What??!! It is what it is!!!” but also loudly announced in front of other customers what was the medication I picked up last time and which one I am picking up now... she was loud and irritated- we all have bad days, but to announce my medications and my name in front of other customers when I didn’t even ask her to tell me the names of the meds I know what they are- I am the one taking them, IS THIS NOT A HUGE HIPPA VIOLATION? And I think the pharmacy manager wanted to smooth it out, I think she felt bad for me, she started asking me if the other medication wasn’t working, etc. ... awful experience:
Midwest Pharmacy is one of the best pharmacies out there that every one in the pharmacy actually cares for you. They have an excellent personnels and very educated pharmacist that you can trust, you can depend your life and loved ones in to these people's hands. They have always been there for me and helped me out under every circumstances. I highly recommned this pharmacy rather than any pharmacies out there like chains pharmacy and I am sending my whole family to this place. Thank you Midwest pharmacy for all your help.
This was bad choice, I never should have gone there, they acted as if there was something wrong with my prescription? They just said we can't fill this, they didn't even bother to tell me why, when I ask why they acted as if they were being inconvenienced never mind that they had fillIed this same subscription in the past which I reminded them, then they checked they acted confused? The old man snatched the paper from the woman handed it to me and walked away? If they had issues they could have called my Dr. Clearly they didn't want my business the indifference was rather racist. Maybe there should be a mandatory retirement, so that the old racist can move on and make room for younger more tolerant people, just a thought?
Nice staff always has my medication ready on my fill date only a 15 minute wait with accessible parking in the great hills of beverly hills southern califirnia
Great pharmacy. Always has my medication in stock. Your a person here. Not a $ sign.
Always has my medication in stock. Very nice and appropriate staff.
Most wonderful and caring staff, they're have my medication on stock always
