Mitchell Nails & Spa

Yesterday, on the spur of the moment my two daughter and I went to this place for the first time. We didn’t have an appointment so we just walked in and they attended to us right away! The costumer service was so great and Julie was so skilled that I won’t hesitate to recommend this place to my friends and even to my boss as well to anyone else who is looking for a great place to pamper themselves. My daughters and I are very satisfied with our nails. Very happy customers. See photo for the proof! Service: Gel manicures

Very unprofessional! I went with my mom to go get her nails done.She only speak Spanish so I went with her to translate. She wanted a dark green. The lighting at their store was very dark. We showed the lady a picture. After she was done with her nails we stepped outside in daylight and she accidentally put a dark blue. No big deal. We went back in to nicely tell them they accidentally put the wrong color and if it was possible they could change it. They got mad at us and told us to come back tomorrow. I had to make my mom another appointment in the morning and she said she would pay to change the color. We were the first one there and we noticed they all were giving us dirty looks. They were all saying to my mom not knowing English that it was her fault and not theirs. That she should have known the color gets darker. They started helping walk in clients. And ignored us even when I made the appointment for my mom. And when I was trying to tell them this was all a big misunderstanding. They were speaking their language and made me and my mom feel uncomfortable. We felt very unwelcome. It broke my heart because they made my mom cry.

BEST CUSTOMER SERVICE!!! I had a great time getting my nails done for the first time here. The atmosphere was relaxing and they had great music. It was a very enjoyable experience with great conversation Chi gave me an excellent gel manicure and they listened to everything I wanted and were very patient with me. Even helped me save money! THANK YOU SO MUCH!

Went today with my cousin and had a great experience. Welcoming kind staff who greeted customers by their first names and our nails looked great!Services: Foot massages

Just got a set of dip nails with Lon and I LOVE them! I am hard on my hands and she said dip nails are the way to go since they can take some abuse. She helped me pick a really simple color and was fun to visit with. She did a great job; it made my day!

Favorite nail place ever! All the ladies are so sweet and I always walk out with a perfect mani pedi. I’ve tried other places in Minnesota and in other states, and I will always stay loyal to Mitchell Nails & Spa!

Very relaxing place to get your nails done at! I had a lady start off my nails and I said coffin style twice to her but she clearly didn't know how to do the style. I ended up with the manger coming in and saving my nails from the bad job the other lady was doing and the manger was so nice about fixing the nails for me and giving me the shape I actually wanted which made me feel 1000% better cause I was hating what I was getting for the shape. The manger definitely changed my experience for the better!Services: Acrylic nails

Excellent, as always. Great service and so helpful and thorough selecting the same color for my fingers in gel as my toes in traditional polish.

The staff is super nice, it's clean and you can't beat the prices! I walked in with a picture from Pintrist and they helped me find the perfect color and were so meticulous about shaping my nails to perfection!

I got a gel manicure and non-gel pedicure and I thought they did a great job! Both have lasted a week now with no chipping which can’t be said for other salons I’ve been to. However, I felt like I got tricked into the deluxe pedicure. Instead of asking if I wanted the deluxe or basic pedicure, she handed me some boxes of scented foot soak and asked which one I wanted. I picked one not realizing it was only for the deluxe pedicure. She dumped it in the water and then told me the price would be $47. If I had known those products were for deluxe, I would have declined. Other than that I would recommend them as my nails look great.