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Montecito Memorial Park & Mortuary Cemetery

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Reviews, get directions and information for Montecito Memorial Park & Mortuary Cemetery

Montecito Memorial Park & Mortuary Cemetery
"Montecito Memorial Park and Mortuary date back to 1925, when the visionary Hinze family founded the funeral home and cemetery. Though the word Montecito means “little mountain," which was a perfect depiction of the property when it originally opened, Montecito Memorial Park is today an outstanding landmark occupying more than 100 acres in both Colton, California, and Loma Linda, California.Together, the Montecito Memorial Park and Mortuary locations allow you to take care of all your funeral and cemetery arrangements. Both the funeral home and cemetery are non-denominational. All cultures and faiths are welcome, and we will work with you to incorporate your own traditions into a funeral or memorial service."
Address: 24145 Barton Rd, Loma Linda 92354
Phone: +19098253024
State: CA
City: Loma Linda
Street Number: 24145 Barton Rd
Zip Code: 92354
categories: business service


Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: 08:00 - 18:00
Sunday: 08:00 - 18:00

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Reviews
Have not had one positive experience here since my father was buried in 2020. Gates normally open at 7am for visiting. I called corporate to confirm and they said gates open at 7a.m. It’s now 7:42, multiple people waiting at all 3 gates. The security guard is driving around, not letting anyone know if they will open or not. This is very inconvenient, especially for us that drive pretty far.
Having a family member pass is difficult. When my dad passed, I dreaded even thinking about this process of what casket, what flowers, etc. But here at Montecito, they were super patient and kind. They heard out our concerns, they let us share some memories of my dad while we were making the arrangements, and never, not even once, felt rushed or pressured to make a decision. I know it's a business but they really did an amazing job of caring for us as a family first and provided us with the right services we needed at that moment. If need be, I would come back or recommend this location for sure.
Our whole process from beginning to end with the wonderful staff and people of Montecito Memorial Park was amazing. They gave so much support and information, and were so sincere in the work they did, and the service was beyond beautiful due to the wonderful staff that accommodated every request that we had, and made sure that every single guest felt special that day, I don’t believe any other place could have made such an emotional experience as full of love as they did, Lisa, Debbie and Lake went above and beyond throughout the whole process from planning our brother service, and the very end .We truly appreciate all the work that they did for us.
When you are in grieve and shock from a sudden death of someone near, the last thing you need is to feel like once the money was paid you are no longer a concern. My sister died the end of April, I'm writing this mid June of the same year. To my knowledge she has not been cremated yet or placed. We, as a family, wanted to have a service for her but the additional experience makes that impossible. Right now I even wonder if my sister's remains are lost? Would I use them for myself? Only if there was no one else. But I will be looking around. Advice, no matter your age, make your arrangements as soon as you can. I mean you never know. Don't leave it for your family to handle. I know my sister had no plans on dying, no one does. She woke up that day full of life, at 1 she was rushed to the closest emergency room and by 9 the next morning she was gone. It Can Happen! Don't let your shock, and grief make you a victim as I now feel.
It’s being almost two years since we buried our beloved mom; good customer service is provided while they get you to give them your business; once they do forget it!! My dad bought mom’s gravestone outside of their services, due to the fact that they were very behind with their orders. Once it was installed, the nightmare began. Back in January/February of this year when it was raining very hard, there were puddles of water on my mom’s grave, it was so bad that the ground collapsed at the feet of the grave. We reported the damaged to the office, and they kept saying they would fix it; we’ll it didn’t happen; my brother-in-law ended up fixing it!! A couple of months later, they drove over her grave stone during another burial took place. They caused damages to the tombstone, scratching over my mom’s picture and due to the poor installation of it, the stone is sunken!! We made several attempts going and a couple reports to the office, spoke to cemetery reps, they do listen but nothing’s happening. Management has not even made an attempt to speak with anyone in the family. Yes, the tombstone was purchased outside of their services, and yes we were told that they would not fix damages; and we took the risk damages such as worn down, due to weather and time; but come on such damage caused to the stone because of carelessness on their part and done by their employees, driving the heavy equipment over and over the stone should be their responsibility!! To them it’s only business, a grave; to us who bury our loved ones is not; to us is our mom buried there and she deserves respect!! We Mexicans love and respect our loved ones even underground. I’m not going to say everyone there is negligent, but management is not the best!! We are not allowed to decorate my mom’s grave as we wished we could, only on their allowed dates! Please if you’re going to bury a loved one, look around, do your research and don’t fall for their lies. They’re suppose to provide lawn service guess what they don’t it is the family who makes sure that the grass at my mom’s grave is trimmed and watered. If you do business with them, make sure you carefully read the fine print.
someone stoled my purse after I left it unlocked while visiting my grandmother's grave, which was only 20 feet away from where I've parked. The incident occurred around 7:00 pm. Next time I go visit my grandmother grave I won't feel safe going alone with my one year old son. Everything happen fast. In my purse I had 15 dollars,my car keys and debit card. I never though would happen something like that at a nice cemetery.
I made an appointment to talk about buying a pre-need space at the Cemetery. It was a fulfilling experience, the representative showed me the areas, the costs and payment plans and let me choose with no pressure. I feel a great relief to have these plans in place. I highly recommend Montecito Memorial Park.
My dad's passing was very sudden and I had no idea what to do or how to start planning a funeral service especially when your mind it's there 100%. But when I arrived to Montecito I was so impressed, I didn't have to plan anything. Everything was included from the flower arrangements to the pictures and invitations. I didn't have to worry about anything, and I am beyond thankful that they were there every step of the way.
Don't ever try to go to the office to get any gravesite locations. They act as though you have asked them for the world. As I try to help others who want headstone pictures they cannot even help me. Older rude Hispanic female-Not the place for rudeness and to complain about how you are interrupting her day! 07/13 Update: In response to the reply I got from the Cemetary. I have followed up 2 times and still never heard back. Most likely the person replying to my google review was the person that was rude and unprofessional. Good job with your attempt to fix things.
My spouse is the father of his son that is buried here in the photos. There needs to be more respect for the space that is currently being used. This needs to be fixed immediately by the staffing here
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