Morse Funeral Home - Middletown

Reviews, get directions and information for Morse Funeral Home

"We are a full service funeral home and cremation service. We provided compassionate care to all the families we serve, regardless of race, religion or economic background. We pride ourselves on being one of America’s Best Funeral Home’s. We are available 24 hours a day, 7 days a week. Appointments recommended."

Address: 33 Railroad Ave, Middletown, Orange County, New York 10940

Phone: (845) 343-6918

State: NY

City: Middletown

Street Number: 33 Railroad Ave

Zip Code: 10940-4949

categories: funeral service & cemetery

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Reviews

Martinez-Morse Funeral Home was nothing short of amazing. They helped guide our family through one of the most difficult times in our lives. Grateful is an understatement. Chris was so helpful and attentive. He took his time with every small detail. Chris is patient, professional, and kind hearted. We were blessed to have had their services.

The staff at Martinez-Morse are true professionals, they helped me and my family navigate a very difficult time. My father passed very suddenly with no warning and no time to plan before. He had told us he wanted a green burial in the past at funerals of other family members, Martinez-Morse helped us find a cemetery that allows this type of burial and was extremely affordable and really beautiful to. They were very accommodating of the unorthodox requests we made including making a special trip to home Depot and constructing a wooden platform for a shrouded burial with out any extra charge. I never felt any pressure or attempt to upsell that I experienced from other funeral homes in the past. I am truly thankful for these funeral professionals and would recommend them with out reservations of any kind.

I would HIGHLY recommend Martinez-Morse without hesitation.  My lovely mother was on hospice and she, unfortunately, passed away. After having a terrible experience with another local funeral home which made me feel like we were talking to a furniture company about picking up furniture rather than my deceased mother's body, I was beside myself. I called another funeral home desperate for help and no one returned my call. Both of these funeral homes were recommend by hospice. That's when I decided to take matters into my own hands and I found and called Martinez-Morse myself.  Chris answered and immediately made me feel at ease. He knew just what to say on the worst day of my life. He listened, he was knowledgeable and professional and he showed up exactly when we needed him. I will never forget that.  Staci, a funeral director, also had such a calming demeanor. Staci was SO helpful and accommodating, patient and kind and respectful. She made the whole process seem so easy during a time with such high stress and emotions.  Thank you to Chris and Staci, AJ, and all the staff at Martinez-Morse for making such a difference for my family. My mother was an angel on earth and these times have been so incredibly difficult for us. Your exceptional customer service standards and high level of compassion have made these days run so much smoother for my family. Thank you from the bottom of our hearts!

Stacy and Chris were very professional and handled my mother's wishes with respect and honor even after a slight mix up with another funeral home in the beginning. AJ was very attentive during her service. Thank you very much.

My family and I would like to thank Chris Martinez of the Martinez-Morse Funeral home and his team  for going above and beyond to help us in such a difficult time. Chris ensured our loved one was given the farewell he would have wanted, but also treated us with great professionalism and care. The videos and albums Chris made were a beautiful touch. The funeral home is beyond accommodating. He helped us communicate with Funeral home in Puerto Rico and made all the arrangements to fly our loved one back home to Puerto Rico. While no one wants to deal with the death of a loved  one. Chris made our experience more pleasant. Thank you Chris and your team.

On behalf of my entire family, I would like to extend many thanks to Chris Martinez and his team for a very professional, dignified, sensitive, and caring experience. The entire team was always there to answer questions and make us feel at ease during an extremely difficult time in all of our lives.

I would like to thank Chris and especially Raquel for their professionalism and care. Burying a loved one is always hard but in these especially hard times, due to Covid 19, we are forced to continuously adapt and rethink how we normally do things. Raquel was supportive and caring while conducting the very emotionally tough business of burying my Mother. Thanks again!

This was my first experience doing any arrangements at a funeral home and Martinez-Morse Funeral home made this process smooth and easy. They updated me on the process and always was able to answer my questions and help guide me through the process. They are really amazing people. Thank you to both Chris and Raquel.

I can not say enough how wonderful they were and what a beautiful service Louis Morse gave, He captured my honey's essence in his pray service and went above and beyond to make one of the saddest days bearable. Both he and his wife and their assistant are amazing people. God bless all of them for their kindness, understanding and above all compassion.

Lou Morse was very caring, considerate and personal. He took my late husband, Donald D. Sayre home with him.

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