The room was clean. The ac unit worked despite the fact that some inconsiderate person had destroyed the buttons. Office staff was friendly and helpful. The pool was cold but refreshing on a hot day. There were clean towels to use at the pool, so we didn't need to use our room towels. Would stay here again as it was easy to find. Lots of restaurants within walking distance as well. Had fantastic pizza from brewery city pizza just down the road! Rooms: Room was clean. We stayed in a room with 2 double beds. There was no mini fridge or microwave our room, but that was okay we had a cooler and they had an ice machine by the office. Food & drinks: Lots of restaurants near by.
The morning girl Jen is an absolute angel. So sweet and friendly, she was the highlight of my entire stay. She was so accommodating to everything I requested. I truly enjoyed chatting with her in the mornings when I got my coffee. The rooms are decent — it’s a motel 6. The location is great, lots of stores/restaurants within minutes. Would 100% recommend this place for the price!
The staff here is great. Jen at the front desk is super sweet and amazing. The rooms are always nice and clean and just overall a nice stay especially if you don't want to go broke paying for a motel room. I definitely recommend stay here.Rooms: 5/5
Bare bones, minimalist, but conveniently right off the highway if you’re just looking for a place to crash for the night. Nice pool, though it was too cold for swimming when we were there. Impressive vending machine! Under $100 The shower was good.Rooms: 3/5
I honestly wavered between 1 and 2 stars on the rooms because I don't expect much from a motel 6, and the room was clean and in good repair. However, I went with 1 star because they did remodel and update the room but didn't bother with the most important element: sound proofing. We could hear everything outside, and everything the adjacent rooms were doing. On top of that, the elderly gentleman manning the front desk gave the man in front of me a hard time when I was checking in. When it was my turn, he misheard my name and couldn't find my reservation, and then when I finally showed him the reservation email, he decided that my name was misspelled in the reservation, and my email, and on my license... Was not a pleasant man to deal with. When I came back to turn in my key he didn't even care that I had only been in the room 2 hours. Then again, maybe he didn't even recognize me. I made no effort to get a refund or exchange rooms as dealing with him was already uncomfortable. I get the sense that this motel 6 would have been tolerable if it was mostly empty on quiet road in the middle of the woods. It is super busy and right next to the freeway though. Next time they update, they should focus on the important items like soundproofing and quiet effective air conditioning. Rooms: Small, noisy air conditioning, poor sound proofing. Safety: Wife didn't feel safe with all the tenants running around.
I travel for work, and needed a place to rest for a couple weeks with my family. Our room was clean, neat and inviting. The staff was professional, and efficient. I enjoyed the workers positive attitudes, and smiles. Will definitely come back for some R&R in the future!Rooms: 5/5
I wish I could give the staff here 10/10 stars very helpful and friendly. The desk attendants were super helpful when we had issues with a room key and resolved it quickly without any extra hassle. The housekeeping staff goes above and beyond to maintain the facility everyday. Jen is a welcoming staff member in the mornings to chat with when grabbing my morning coffee. Would stay here again!
Probably the worst motel we've ever stayed.. The bed was so disgusting it looked like the sheets were not changed for weeks.. that we got our sleeping bags from the car and slept in them. Everywhere you looked there were long hairs, garbage, stains, furniture was broken, the sink was blocked, and the room stank like a dead rat.. We had to air it for a while which didn't feel very safe because it was late at night and the location wasn't the best.
We had a pretty awful time here. This was one of the last hotel rooms available in Olympia on a very busy weekend, but we're seasoned travelers and generally not too picky as long as the basics are met. When we checked in, everything seemed fine and friendly, but when we went to our room, we noticed that there were some cleaning issues - a ring around the toilet bowl, a couple of hairs on the sheets, a mattress with stains and grime we found this as we were checking for bedbuds, of which there were none, floors that made our socks dirty, and a thick layer of dust on the AC unit. All of these wouldn't have actually been a big deal except that there were CLIPPED FINGERNAILS ON THE BEDSIDE TABLE. Gross, but maybe a simple mistake by the cleaning staff. We were heading out for lunch, so I stopped by the lobby to discreetly mention that there were a couple of cleaning issues, direct them to the bedside table and the sheets which we had pulled up to indicate they should be changed, and step out without too much of a fuss. When we got back to the room from lunch, we noticed that nothing had been cleaned in the room. I popped down to the lobby, where the check-in person told me that the room reservation was now "defunct" and that they'd be happy to provide me a refund. I thought maybe they also thought the room wasn't clean and were switching us, but it wasn't really an option to switch rooms they were full or switch hotels everything was sold out in town, so I was a bit shocked and asked for more info. He said "let me get the manager" - I said great. The interaction with the manager was shocking and infuriating. He said that multiple members of his staff had gone to the room, reviewed it, and found no issues, so he concluded I'm paraphrasing here that we were lying and we were trying to get something out of the hotel, like a free night or discount. Except we weren't, we hadn't brought this up at all, we just wanted a clean room. He also said that, since we had left luggage in the room, his staff was unable to enter the room...so how did you check it? We asked him to come take a look at the fingernails no point trying to be discreet now, he said no, "I trust my staff". He basically tried to use our compliant against us as reasoning to kick us out of the property, when there was literally no other hotel rooms in town. He said "how do I know it wasn't you that left the fingernails on the bedside table?" - dude, you have the security cameras that show I came back down to report this right after I checked in. It was infuriating and embarrassing because we were put in the position to practically beg him to let us stay in an unclean room. He finally agreed to send someone up to wipe down the bedside table, and we ended up going to the store to get our own wipes so we could clean up ourselves. The sheets were never changed so we had to do a spot clean ourselves. My wife was so rattled by the attitude of the manager she ended up in tears. The rest of our stay was fairly uneventful - it's a lower end motel but generally has what you need. But I couldn't possibly recommend anyone stay here with what happened to us, it was just bonkers and could have been handled sooo differently. Hopefully the manager's manager reads this and could train staff differently on interactions like this - sure, "trust your staff", but also trust that staff could make a mistake and that guests should not be tossed out for making a complaint.
The two people at the front desk were friendly and helpful. The location was convenient and close to town. The price was better than advertised when I booked through Expedia. The room however was not cleaned carefully, the showers either provide scolding hot or cold water, and the mattress was what felt like an old spring. The property was littered heavily with a huge stack of mattresses and tires behind the dumpster area which made it feel trashy.
