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Reviews, get directions and information for Mountain View Hospital

Mountain View Hospital
"Freestanding, Psychiatric, Mental Health, and Behavioral Health Hospital and Professional Services Clinic. Providing acute-care inpatient hospitalization for children, adolescents, and adults. We also provide Intensive Adolescent Residential Services. Our Outpatient Professional Services are available for medication management and professional counseling services for ages 6 through ambulatory geriatric. During our current pandemic event we are providing telehealth services"
Address: 3001 Scenic Highway, Gadsden 35904
Phone: (256) 546-9265
State: AL
City: Gadsden
Street Number: 3001 Scenic Highway
Zip Code: 35904-3047
categories: mental health service, hospital


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Reviews
reminded me of one flew over the cuckoo’s nest but without jack nicholson. was only in there for four days, thankfully, but it was a terrible experience. food was never appetizing, other cellmates i’m gonna call them that were either deluded or had no other choice but to be there, and there were fights either between patients or between a patient and a staff member almost every day. as someone who was just dead set on getting out, it was pretty bad to live through at fourteen fifteen now. staff members were always either smoking or talking badly about patients, and most of them talked badly about patients WITH me. the place is so unsanitary that roaches were everywhere and it smelled like marlboro smoke throughout the entire building. the government needs to give more funding to places like these so that those that need it don’t leave even more unwell than they came in. it wasn’t all terrible though, i actually connected with some of the staff. real nice older male nurse was working on the day i came in and we had some good laughs, i think his name was scott. and another male nurse shout-out to billy was also very good to me, and acknowledged that i didn’t belong in a place full of kids my own age that would shank you if you looked at them funny. as a general consensus, i wouldn’t send my own child here, due to the lack of care available towards the patients and the crooked nature of the facility itself. after getting out of mountainview, which i was in due to a medication OD, i recovered completely on my own. i don’t credit mountainview at all for my recovery from anxiety and depression, and instead i credit them for making me realize how much i never want to go there again. that is the purpose of the facility: not to help you, but to show you how badly our psychiatric hospital system is in america. even though i got out of there in may, i had to share my experience to help someone who’s just been told they’re coming here. to that person, i wish you the best and you’ll get out soon. just don’t make direct eye contact with any other patient.
My 16 year old son was admitted for a week. They really saved his life! My son and I both loved Mr. Mitch the therapist he was amazing. My son also said the tech they call unk was really nice to him and made him laugh. Keep up the good work. P.s He is a picky eater and he loved the food.
I was here four days the week after Easter 2023 and I can assure I will not be returning any time soon. I saw the therapist once during my stay and never made any progress. The techs were bad at their jobs and often left us alone in the lounge, during this time many of us would make out with each other and there was even one girl with her head between another girls legs at one time. The school work was at a 6th grade level with people in their senior year as honors students in the class. I was an honors student and fell very far behind in my school work while I was here. During the second class we usually sat around and watched movies. Group was everything they could think of to make us do. Activity was outside while I was there because we had pretty weather, we drew with chalk, blew bubbles, and jumped rope for the first half and then had free time the second half. Meals and snacks were all good and tasted good, and we had options of whatever they had cooked or pb&j. The cleaning lady on third floor weekdays deserves a raise. There were only two people in that entire building that I would've really opened up to and I'm naturally an open person. I can walk into a room full of strangers and talk them about my problems, but not here I couldn't. The only people I felt safe around were day techs one was a weekday tech, the other a weekend tech. Their names start with an 'e' or an 'a' and a 'b', the first one is a female and I feel safer around females in general, but she was different, she appeared comfortable with life, not happy or mad, just content and comfortable. When I couldn't even breathe because I was crying so hard she came in and instead of crossing the unspoken boundary she made sure I was ok and let me know that I could talk to her. The other was a male, and he was in the army so he was kind of scary to most people. I was scared the first time I saw him, but I began to learn that he truly wanted to see us patients get the help we needed and get out. He was a little strict but he was also really chill and laid back. On my last full day he gave us an award winning speech on getting better and getting out by keeping our heads down and not being comfortable, then at dinner the same day he was laughing and cutting up with the whole unit. The Night Shift on the third floor was terrible, they would pass out utensils and leave them out overnight, or they would turn on a movie in the lounge and turn all the lights out. They didn't pay attention to any of us, in fact I was able to walk in and out of my girl friends room without being caught and we were on opposite ends of the hall. My roommate and I both tried to kill ourselves during the Night Shift and neither of us got caught, ever.They claimed you had ten minutes on the phone, but every night I lost at least three minutes of my phone time. I feel like they wanted the parents to feel like something was being done by giving them a fancy schedule, but we didn't do anything on it except free time. The schedule went as follows: Meds @8:00 Vitals/Breakfast Group @9:00 Snack Class @10:15 Activity @11:00 Lunch @12:00 Free Time/Showers Class @4:00 Free Time @4:45 Dinner @7:30 Free Time Lights Out @10:00
My daughter was admitted for self harm. They tell you that you see the Doctor everyday and Therapist 3 times a week. My daughter only seen Dr 2 times in 8 days and only seen her therapist 1 time. I got a phone call from her saying she was tired of sitting in her room all the time and if she didn't get out she was going to kill herself. She cut herself that day while inpatient. Noone called and told me, I had to find out from mydaughter... she wasn't getting help only making her worse. I tried to get her transfer to another facility but they wouldnt due to they thought she was getting the best care they could provide for her.. All lies.. I had to sign her out AMA and take her to get real help.. I would allow my child to ever go back due to the carelessness of staff.. Do better!! I'd love to speak with the owner about this..
My daughter, whom is almost 18 had a stay here due to some experiences she had endured that were out of her hands. The first couple days were great for her, as s she had endured a bad experience at another health facility, and I would like to say that usually it's not the facility per say, it's more along the lines of staff, as i worked a long time in a psychiatric facility myself. I believe if u don't like children or your job working with psychiatric issues, u should find another job instead of letting ur mental health and or attitude affect the ones u work with. So with that being said, the facility and 90% of it's staff, are AMAZING, but of course there's always that selective few, that shouldn't be in this line of work. Some should understand their attitude and mental issues DO have an affect on their patients.
stayed last summer and dude it was hell. the environment was filthy and the staff were rude to everybody. i went to group therapy ONCE during the 2 months i stayed there. the night shift nurses were amazing though,sweet as honey. my fellow patients were nice too,and that was about it in terms of good things that happened there. i even got scratched by a nurse because i was having a meltdown. please don't send ur kids here,anywhere else is better. it's better to drive further and take them to uab psychiatric.
I stayed 4 days in 2019 and it was much needed. The staff and patients were extremely friendly. They accommodated all my needs and I was treated as equally like everyone else. The doctor actually sat down on my bed as he listened to me. He was very attentive as I sat spilling my story and he knew exactly what I needed to make me better than when I came in. I was terrified going in but sad when the much needed rest had ended. I don't feel it is fair to criticize them being under staffed. It is that way everywhere and the few working are over worked. I highly recommend coming to MV and avoid the hospital.
Horrid, was sent here for a "suicide" attempt, really just sh gone wrong. And there were roaches, one shower for over 12 girls. Staff would scream at you, everything dreadful and I didnt even get toiletries for 3 days
If owner really cares, why don’t you send a fake employee ‘in’ to document improprieties?In addition, I am sure someone would love to do reality-show, like 60 Days In, for the hospital… just an idea for funds for your hospital. Outpatient: Why does Verneesha.act like she is doling out punishment by scheduling you a month out, from a missed appointment??? Miss Ramona Petry said Verneesha should not do that because she has plenty of openings. *** Fake reviews. It looks like you guys have a few ‘fake’ reviews. The type of language is repeated in the review because it is the same person doing the 5-reviews B. Campbell do you work for Mountainview Psychiatric Hospital???
I was admitted to Mountain View’s adolescent ward in February of 2020. This was already a difficult situation because I was 18, so I should’ve been in the adult ward, but since I was still in high school or something like that I had to stay in the adolescent floor. Not to mention I when I got out, the world was in the beginning stages of a global pandemic. I was not allowed my clothes other than the ER issued scrubs that I arrived in for over 24 hours after I was admitted here. My underwear were taken at the ER prior to being admitted and I was told I would get my clothes when I got to Mountain View. I had my time if the month, with no underwear, and the day nurses didn’t care a bit that I was uncomfortable and in an unsanitary situation. The day nurses were like this the entire time I was there. Horrible in every way you could think of, but the night nurses were amazing, practically angels. I had to BEG to speak with my therapist or Dr. Shehi Jr. and the nurses acted like I was in the wrong for trying to speak to them. The doctor was very kind and seemed to genuinely want to help me. The therapist acted like she had much better things to do then help the patients. I have suffered from insomnia my whole life, but the nurses refused to give me the sedatives that Dr. Shehi had prescribed because, in their words, I should have just been able to go to sleep on my own and I was abusing the medication. When the night nurses came in and saw how miserable I was the only awake in the unit and I explained the situation, they gave it to me as prescribed. They allowed 10 minute phone calls in the afternoon/evening, but if you were towards the end of phone time, which I always was, you got less time or none at all because the nurses didn’t want to deal with you/let other people have more time meaning that there wasn’t enough “phone time” for everyone to call. Visits were limited to once a week for about an hour. The food was actually not the worst hospital food I’ve ever had. Some nurses took my food allergies into consideration, which was good. Some did not, and penalized me for not eating food that I was allergic to. No time outdoors the whole time I was there even though everyday was bright and sunny, and standing to close to the windows got you in trouble. No group therapy. No “school” because all of the teachers quit. On the bright side I did because I master of Uno and coloring while I was there, so I guess all that $$$ did something.
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