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Reviews, get directions and information for Murphy Animal Hospital Kennels and Grooming

Murphy Animal Hospital Kennels and Grooming
"Murphy Animal Hospital is a modern veterinary clinic offering a variety of medical services ranging from yearly wellness exams with vaccines to surgery, dental procedures, on-site laboratory, advanced digital x ray, laser therapy, shock wave therapy, sports medicine and rehab, in clinic hydrotherapy, chiropractic care, and even, canine massage therapy. We also offer pet boarding, daycare, grooming services and training."
Address: 1430 Gravois Rd, High Ridge, Missouri 63049
Phone: (636) 677-8555
State: MO
City: High Ridge
Street Number: 1430 Gravois Rd
Zip Code: 63049-2603
categories: pet groomer, veterinarian



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Reviews
I got my first cat after my cousins found her wandering outside. I was nervous she might have been sick and I didn't want to get our dog sick. They got us in quick and were able to help me out. She was 3-4 weeks old when we took her and I had no idea what I was doing. The doctor explained all the basics and was real patient with me. While I was there, I made another appointment for them both they even have an app! It's user friendly and helpful.
We have been taking our German Shepherd here for years and you have always been great and respectful. We just recently acquired a new puppy. Went to make an appointment for her shots and they require a 52.00 deposit I am an existing customer I have never not shown up for an appointment. I don’t agree with this new policy we will be going elsewhere.
My dog has visited here Boarding, vet stuff, grooming several times now and we both like it. The staff is responsive and polite. My pup loves going there for a few days while I am out of town and is happy and healthy afterwards. Thanks!
I'm sad to leave such a low review, because my family has been bringing our dogs there for years. Unfortunately, in the last year or so, they've gotten rude. I brought my dog there a few months ago with eating issues and I told them that I didn't know how old he was--I rescued him and the shelter had no idea. I told them I was guessing 9ish based on behavior. Later, I heard a few staff members speaking poorly about me just on the other side of the door, about how I'm lying about his age. It was really disheartening and hurtful, and I was too embarrassed to say anything. I ended up leaving and taking my dog elsewhere because I just felt so bad. I was not going to leave a review or say anything because honestly, i figured they had no idea i could hear them talking poorly about me, and people make mistakes. Except, it got worse. Yesterday, my parents had to put our other dog down for cancer. We took her to an emergency vet since Murphey was closed. That's all fine, but when Murphey called my mom for an update, my mom informed the girl that our dog died. The girl on the phone did not seem to care, showed no compassion, and just said "okay, have a nice day!" It was awful. That dog had been a patient with Murphey for nearly 10 years and you tell her to have a nice day after her death? I think this place used to be so great but the lack of empathy and professionalism is terrible. Just a little training goes a long way.
Staff was so nice and just loved all over our little boy puppy waffle. 100% going back again and again!
I took my old German shepherd to Murphy to utilize their hydrotherapy treadmill. She had hip dysplasia and walking was difficult. This allowed her to remain active and maintain a semblance of muscle mass in her rear end. Ashley and her team worked very patiently with Maia ensuring her foot placement was correct. They gave her the help she needed to walk for another year. I recommend Murphy, especially for hydro.
Unprofessional and disrespectful. The grooming department overbooked and my dogs were left sitting in a cage untouched for over 4 hours. They did not have the common courtesy to call me before I came and ask if I would like to reschedule. When I called at lunch to inquire about a pick up time, the groomer could not commit to a time so I chose just to pick them up. Also, the groomer had lied and told me they were just about to be put in the bath - nails and furnishings trimmed but when I arrived my dogs were untouched. I informed management who did not seem to care. Murphy's response demonstrates the unprofessionalism and rudeness! What an outright lie! I was not called earlier in the week to accommodate my wishes. Someone called and left a message saying there were cancellations. They said to call back if I wanted to change my appointment otherwise just come in Friday. No one explained Friday was overbooked! I would have gladly rescheduled for the following week I have been bringing Gypsy to you for three years and never experienced this! She has never sat in a cage for over 4 hours. Please own up to your mistakes - it is not my fault!
Great staff, they treated my animals well! I've brought 3 out of 5 dogs there and my other 2 will come shortly. I also love their boarding facility
I visited a few places when looking for a daycare facility and this was by far my favorite one. The staff is amazing, always really friendly and you can tell they care about each and every one of their furry visitors. They also post some really great pictures of your pup at daycare on their social media. My dog gets super excited to walk in and usually takes a nap after a fun filled day of play. Photo Credit: Thier astounding photographer
Tremendous Veterinarians ! Caring staff! They’ve done a great job taking care of our 3 Bichons for the past 13 years!
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