My Nails and Spa - Texas City

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"Located conveniently in Texas City, TX 77590, My Nails & Spa is one of the most famous nail salons in this area for professional nail care services and cleanliness.We ensure that you will be impressed right after entering the door by our nail salon’s luxurious and modern space. Come to My Nails & Spa, you are also provided a wide variety of services such as Manicures, Pedicures, and Facials. Whether you came in for a treatment, or just stopped by for a quick polish change on your toes, you’ll love the results."

Address: 3529 Palmer Hwy, Texas City 77590

Phone: (409) 945-2288

Website

Email: moc.liamg@apsnslianym

Parking: Lot

State: TX

City: Texas City

Street Number: 3529 Palmer Hwy

Zip Code: 77590

categories: day spa, nail salon

Opening Hours

Monday: 09:00 - 19:00
Tuesday: 09:00 - 19:00
Wednesday: 09:00 - 19:00
Thursday: 09:00 - 19:00
Friday: 09:00 - 19:00
Saturday: 09:00 - 19:00
Sunday: 11:00 - 17:00

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Reviews

Today I had the worst nail experience ever. I went in for a refill of an overlay. The technician used clippers and cut my nails, as she stated, they were lifting. Never have I ever had a technician use clippers the way she did today. She cut my actual nails, which I originally received the overlay to help my nails. She then tells me it’s okay, I have powder it will fix it! How can you fix my nail, you cut? Poor job! Terrible experience.Service:&nbsp;Acrylic nails

I absolutely love coming to this salon. Although I don’t live in the area, I’ll make the drive for her. Everyone is knowledgeable and precise as I can be a picky customer. Customer service is immaculate. They never fall short of my expectations. Shout out to Amy, love you girl!Services:&nbsp;Nail extensions

I’ve visited this nail spa for about 4 months 2 twice a month minimum and never had such a rude & poor experience until today. It was poor enough for me to give it 0 starts if I could. I spend $120+ dollars every time I come here for nails nothing spectacular , a polish on my toes and an eyebrow wax.  I have a business meeting to attend in less than 48 hours and my toes look horribly uneven and were not polished because after being passed off to someone else I was unhappy with the way they applied a tip to my big toe. I called and made an appointment 07/15/2023 for 11 am. I ask for a refill and for my big toes to be filled and a polish change.  Today I arrive 5 minutes early and Mia is already assisting another customer. Keep in my they do not open until 11 am. I patiently waited 35 minutes before she began assisting me. Which was fine. They were busy. While assisting me she constantly asked if I wanted my nails designed until I agreed. Once she completed my nails,  she passed me off to another lady who insisted on me getting an over lay instead of a tip on my big toes as I asked.  At this point is where things turned because I’m particular about my nails and toes and thats why I make appointments to be serviced by people that satisfy me. Even though I scheduled an appointment because they were busy I got passed off.  In addition, this lady I was passed off to has tried to convince me of this every time I attend this shop instead of respecting my wishes. Once she applied the tip I asked for the powder to be thicker on one toe because they looked different from one another. She got defensive and started saying one cuticle was smaller than the other and she can not. Despite the fact I’ve wore tips on my big toes for 18+ years due to medical reasons , I’ve never heard this.  If you want someone to respect your wishes and provide a good customer service steer clear of this place. They do not care about how you feel about your nails and your toes. Customer service should be every businesses main priority. The gentleman that mans the door thought he was resolving the matter by not charging me for the tips. In which I appreciate, however I didn’t care about the $10. I wanted the toe thickened and white shellac to be applied to my toes so I could go home feeling nice.  Now I’m looking for my next nail shop to call home.  Literally crying my eyes out writing this. A woman’s appearance is one of her most important attributes.  I guess it was just too hard to have someone else or the lady I scheduled an appointment with to fix the toe to my liking and paint them.  Where’s the humanity in the world today?  Lack of compassion Lack of customer service Over priced services - A refill is $50+ and when out that with poor customer service it makes it 10x worse.  Paid an additional $17 for my nails to be designed as well after being asked 4-5 times. For them to be rushed and when I said something about the deficiency that was an issue too. Pictures included.

Nail tech was friendly.  The owner was also very polite.  He made sure that I was ok with the services provided. The pedicure service was good. She didn't cheese grate the bottom of my feet much or cut the cuticles nor did she cut into what possibly could be the beginning of an ingrown toe nail. Most techs really get in there. I still left a decent tip and I will go there again. I'm guessing I just have to find the right nail tech I guess. I've tried kings nails and I like my nails & spa better. I've been going to this location on and off for 15 years. They are one of the better ones around. I appreciate their hard work.Service:&nbsp;Pedicure

My friend love it here sometimes they are busy but y’all have to catch them on a good day bc they always full

My favorite Nail salon, been coming here for years and I love the ambience, Professionalism, and the staff.. Tony does a great job managing and Wendy and Jayden are my absolute favorites. If you want to come out slaying this is definitely the place to be!

i’ve been going there for a couple months and had great service but the last couple times I’ve gone to Technicians that do not you still not listen to me she always says it will OK after I file when I know it’s not. I hate paying 50+ dollars for something that I don’t want and leave feeling so defeated. It’s supposed to be relaxing and it’s supposed to be relaxing and a leisurely.Service:&nbsp;Sculpted nails

Absolutely wonderful! Amy is the very best at her work and I always have an amazing time with the wonderful women and men of this establishment! I adore their coffee it’s the best around! Sincerely a VERY HAPPY REGULAR CUSTOMER, Lonna Services:&nbsp;Foot massages

Won’t be coming back here the Technician with the brown hair and brown highlights usually covers her hair with a banana covering  needs to work on her customer service. She was trying to make more money off of me and when I kept telling her no she insisted so I finally went with her idea  b/c I hate confrontation. She kept an attitude during the whole service Nonetheless when she was through she made my nails thick not flush with the nail bumpy and unnatural. I still gave her a good tip and she didn’t even say say thank you. Pictures taken 24 hours later but I left the salon like that.

this is by far my favorite salon! Amy does a wonderful job everytime i come to her! The service is always great when i come here! 10/10 recommendServices:&nbsp;Nail art

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