National Car Rental

Turned in a rental on a Thursday.... no person manning the National counter, so I left the keys in the drop box wrapped in my rental agreement... when the National personnel finally arrived for business one day later, they charged me for a full additional days rental, because they have no clue that checking the drop box on a daily basis might actually be a good idea. Total clown show.

After calling the main office on the 6th to rent a car for one day on the following, 7th. I had cancelled my insurance as i put car in storage while I go to Thailand for a few months. Told main office and said i would take your full coverage. All was ok. Pick-up at noon the 7th. Found a ride from 30 miles away. Got dropped off only to find they would not rent to me without liability insurance. Had told main office they said ok. At any rate i lost my temper. Was there now with no ride home. Was going to see my son before i left. Final review. Had rented with National forever. NEVER AGAIN. Went to Avis and was done right. Sorry National. Your girl behind the counter in Clarksburg sucks. Very Sincerely. Donnie Wagner

Was charged unexpected a extra charge after placing confirmation and paying on line booking with Allegaint airlines when we arrived at airport from out of state and blamed it on Allegaint booking.

My rental car was reserved, we called and made sure they were open till 10:00 They confirmed they would be. Myself and two other sets of people Are stranded at the airport because they are closed. Absolute liars. Go to another rental company.

Only reason I give them a one is they don't have a zero.

Very pleasant staff and great prices