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Reviews, get directions and information for National Car Rental

National Car Rental

Description

National Car Rental - Bypass the Counter at the Airport. Find low car rental rates for business and airport car rentals. Join Emerald Club, our frequent renter program to save time and money.



"Get last minute deals on car rental rates for business and vacation travel at Cheyenne Airport with National Car Rental - Bypass the Counter at the airport with the Emerald Club."
Address: 200 E 8th Ave, Cheyenne (Wyoming) 82001
Phone: (307) 635-1909
State: WY
City: Cheyenne
Street Number: 200 E 8th Ave
Zip Code: 82001
categories: car rental


Opening Hours

Monday: 07:30 - 17:30
Tuesday: 07:30 - 17:30
Wednesday: 07:30 - 17:30
Thursday: 07:30 - 17:30
Friday: 07:30 - 17:30


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Reviews
We just dropped off to this location and because they didn’t service every day. We had to wait for to close out in the system before we get another rental. Luckily the manager at the location we were going to override it so we could get a rental and continue on with our trip.
Ridiculous. I’ve rented hundreds of cars for work Thru National all over the west and this is the worst location. I’ll pick up from Denver next time and drive 2hrs one way. They close at 4pm for one but they didn’t tell me they were operating out of enterprise on missile drive until I landed at 5pm day of pickup. I had to pay a $300 deposit which I never do and one reason I choose National over the others. I dropped off car on Fri and it’s Tuesday at 10am and car is still showing overdue. They almost always give me a upgrade to nicer vehicles too but not this time, just a basic Nissan car.
National is a the airport but its a Khios the parking lot is on the side of airport and there’s not always someone there even if you go by the time schedule on google maps you want to go to the enterprise in Cheyenne same company
Zero Star if possible. No one on site and lied to me about not having vehicles. Their lot had the same cars when I picked up from their competition and dropped off twl days later. Get to work and do it right or shut the place down, people's time Is valuable. You are a joke !!!!
I do not understand why National has an office here in Cheyenne WY. Obviously, there is not enough business for it since the agents are never at the terminal and are in the co-located offices with Enterprise out on Missile Drive. At this location, they are more worried about the Enterprise business than taking care of all customers regardless if they are Enterprise or National. Oh yeah, if you make a reservation and do not bring a major credit card with you, you are basically out of luck because they will expect copies of your utility bills before lift a finger to help you. I left and got excellent service from another car rental place. I will never go back to this location.
Location at airport is not up and running yet. They have another office about 2 miles away. Called number on sign at airport and lady answered, told her I had a reservation and she sent a gentleman over to pick me up. He showed up in 10 - 15 minutes drove over to the other office was in and out fairly quickly and on the road. Everyone was friendly and helpful. The car I got was more than I expected. I thank you guys and gal. After the day I was having you made it a little better.
1. Not open when posted as open. 2. No cars available at reservation time. They were closed on the day I had a reservation and it wasn't posted. Corporate offices even said they were supposed to be open. Not urgent so I changed my travel plans for later that week. New reservation was made later in the week. They were open this time, but they had no cars available for my reservation time. Had to wait hours for a car.
no location in the airport. showed up called the number on the sign only to wait 15 mins to be told to call back later. had to take a 15 dollar uber to get to location. WILL NEVER USE AGAIN
This is the laziest place to ever rent for. They had no cars and lost my reservation even though I had a confermation number.
I use national all the time and they are always helpful they're wonderful
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