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Needham day Spa

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  2. Needham Spa

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Needham day Spa

Description

It is our pleasure to welcome you to Needham Day Spa. We are dedicated to the finest nail care and spa services. Our policy emphasizes on providing excellent service to our guests. Our goal is not only to produce the finest service, but also to make certain that each client's needs are satisfied during their visits. We work hard to foster an intimate and relaxing atmosphere where our guests can enjoy professional services in a friendly environment. We take great pride in our comfortable house-setting and all that it means to us - a place where kindness is valued, beauty is boundless, caring comes naturally, and fond memories are treasures.

Address: 35 Marsh Rd, Needham, Massachusetts 02492
Phone: (781) 444-1515
Parking: Lot
State: MA
City: Needham
Street Number: 35 Marsh Rd
Zip Code: 02492
categories: laser hair removal service, day spa, nail salon


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 20:00
Thursday: 09:00 - 20:00
Friday: 09:00 - 20:00
Saturday: 08:00 - 18:00

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Reviews
THE WORST NAILS EVER!!! The worst place that I have ever gotten my nails done...cut too short. nail polish was gloopy. Prices change every time you go. The worst experience ever. Once an amazing place... now a waste of money and time PS doesn't matter if you have an appointment... they will keep you waiting for 30 min-1 hour. Shockingly disappointed. Used to love getting nails done here
What is going on lately. Last two times there the employees are pushing services.. rushing you, not doing a great job and make it clear they want you in and out with as many upsells as possible. Generally I go there monthly. I think this was my last time. Also noticed ‘the boss’ at front desk has gotten unfriendly. She talks on her earpiece while doing someone else’s nails and it’s not making appointments. It’s chatting away while the girl politely tried to interrupt her with her concerns of nail length! Sad to see a previously great place going down hill as competition increases. Will say one employee was doing pedicure next to me and she was lovely to her young customer. I guess my girl and owner/manager having a bad day. I understand it was late afternoon but they couldn’t have made several of us feel more unwelcome. We were strangers and commenting to each other. Sad. I’m sure pandemic affected them. Maybe that’s why? Although I’d think with things getting busier they would be welcoming. Note I did try to email them rather than public post but no email on website.
I had been a customer here for quite a long time. I’ve always been very patient when it’s busy and thankful for the services they provide. I’ve brought groups of people with me as well as visiting guests. The last two times I’ve been there I’ve been left waiting with either partial or no services ever provided and then told they were too busy to complete my services. Today I was given an appointment according to their schedule -not mine- and when I got there I was told by the very nice person who was asked to give me a pedicure that she really doesn’t do nails! I said I’d wait for someone to be free and was told by the owner that they had no time she booked the appointment and next time I should be specific about what I wanted when I called! All I asked for was the usual manicure/pedicure just like everyone else! I am quite disappointed to have been treated so poorly after being a loyal and high tipping customer for so long. I will not go back.
My wife went here with her bridal party the day before my wedding and got terrible service. To summarize this post: DO NOT GO, AVOID AT ALL COST. They were not able to sit all together even though they had made an appointment for a large group that's the entire point of making an appointment, so the business can prepare and accommodate everyone together, and they weren't even attended to in a fast and appropriate matter - the business still took walk in's when the group reservation had people waiting around. The worst part was my wife didn't like how her nails ended up either, as they were way too short after they started trimming them down without asking, and she told me how the technicians would brush off actual needs and asks like "what do you want to do today" but hearing what the bridesmaid says, then saying oh no that wouldn't look as good, we're going to do this instead. At least take ownership, apologize, offer a refund, do something to make them feel better. The did none of these, or even came close to it, and continued to blame my wife and the party for their own shortcomings. Nobody at our wedding, friends, family, anyone will ever be going here again.
I second Melissa Cs comments. Very disappointed the last few times I’ve gone. Up charging for everything and basically don’t get much more than a polish change. Not worth the money.
A week ago I went to Needham Day Spa for a gel manicure. I called ahead and arrived 2 minutes late I'm sorry! :S but was seated right away. The location is clean, bright, and calming. My manicurist Dee used a sanitized set of tools that I saw come out of the plastic packaging. She was incredibly detail oriented- I haven't had a manicure in months and she made sure my cuticles were perfect before she painted. She was friendly but not invasive I tend not to like to talk much during spa time so I dislike when someone tries to talk with me the whole time. My manicure looks like it was done yesterday and with my profession manicures rarely last more than 5 or so days! I will continue to visit Needham Day Spa and my new friend Dee as often as I can! Prices are reasonable, comparable to other locations nearby. Quality is UNMATCHED. Cleanliness is UNMATCHED. Friendliness is comparable to other locations nearby. Thank you Dee!!
they are ok at acrylics but sort of uneven. But definitely go when they are NOT busy. My sister was forced to have her manicure in the pedi chair and the lady gave her attitude when she asked politely if they could use a new tool. They also made her bleed.
This is like the best nail salon in Needham. I got my nails done and they were so polite. I definitely recommend powder or gel because both are so nice and soothing. There are many different options and choices to pick. And getting it was definitely worth it
The Needham Day Spa is a beautiful and relaxing salon. I went there for french tips and a pedi. I was very nervous about the tips because I've seen some women wearing some that look very fake. Lisa did an amazing job on my hands and then Vanessa gave me the best pedi of my life. Using 5 different products, she scrubbed, masked, moisturized all the way up to my knees and then did a perfect exfoliation and paint job on my toes. The service could not have been better. I am booking another appointment for a facial next week!
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