New Balance - Pasadena

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"At New Balance Pasadena, our Fit Specialist hang their hat on unforgettable service. Our one-on-one attention and know-how will ensure that you leave our store with the perfect footwear. Our professional fitting experience will measure every aspect of your foot, down to the gait, to determine what level of support you need.Our store carries everything from footwear in a wide range of sizes and widths, to a versatile offerings of apparel and accessories. Whether it’s running, walking, or simply looking good, our wide selection can help you reach your goals!"

Address: 270 S ARROYO PARKWAY, Pasadena 91101

Phone: (626) 793-7900

Website

State: CA

City: Pasadena

Street Number: 270 S ARROYO PARKWAY

Zip Code: 91101

categories: sportswear store, footwear store

related searches: New balance pasadena locations, New balance pasadena phone number, New Balance mall of america, New Balance Park City, New Balance Edmond, New Balance Santa Monica, New Balance store near me, New Balance shoes

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Reviews

I bought some nice sneakers here. The total was about $171.00. Not cheap, but I will have the sneakers for many years. They did offer some larger sizes such as 15, which I needed. Overall a successful shopping trip.

My 1st time buying a pair of new balance. The workers were so helpful, the selection was so fire I was in disbelief. After finding the right shoe for me 2002r I was informed for a 40% discount for Veterans...boy oh boy, shoes went from 149.99 to 89.99 I had to double back and get 2 pair. I was instantly mad at the Air Max 1s i had on that day. Refined Future pack, or Protection Pack.  Either way, New Balance has got a new customer.

Massive space, few sales people to help. Stock seems to be limited. Better come check your size here first and then order online. Ample parking.

Bought a pair of new balance and they are great. Wanted to leave a review because of my experience in the store with another customer. An elderly woman who I’ll nicely say was a bit difficult was also looking to purchase shoes. Jonathan was the most polite and patient person with her. Helping her look at them online, try them on, make her purchase and much more. He even helped walk her to her car. He could have chosen to match her attitude and instead he chose to be kind. I’m not sure how he did it but I’m grateful for people like him.

Mixed feelings about this one. I generally love New Balance shoes and I was positively surprised by their in-store technology to measure your feet for any imbalances but their customer service was hit or miss. The person helping us was way too aggressive in trying to upsell us the most expensive things and to add on extras like soles etc. We went their for their black friday discounts but he was trying so hard to upsell us on the shoes without discount and he kept trying to change his story and excuses as to why we should get the expensive non-discounted ones. When we decided to buy the cheaper one he was not happy at all and his attitude completely changed. Didn’t even say “thank you” or “have a good one” once we completed the sale.

First off, I want to thank Filip for the fantastic enthusiasm & understanding of all the products. This location has ample parking with a spotless interior. Unfortunately the shoes I was looking for are not carried here, but all of the questions I had were accurately answered.

Excellent customer service by Dante. Helped scan my girlfriend’s feet for custom soles for her work shoes. He also explained a lot about the new shirt drops.

Plenty of parking. Clean spacious store. Was greeted upon entrance. They have a machine that takes a scan of your feet and tells you exactly what kind of shoe or support you will need. Jonathan was super interested in find me the best shoe and sharing knowledge at the same time. The shoe he picked was like walking on pillows... perfect for my feet. It's worth it to come in and try them on believe me! Thanks to the staff there everyone was very helpful and not pushy at all

Jonathan was very knowledgeable and patience with helping me and my husband with finding the right sole.

Called with a question about their return policy. The person on the phone sounded annoyed and came at me with short answers. The kicker was when the call was wrapping up, the person exclaims "Jesus Christ... this guy" and then proceeds to hang up. Just... I've never experienced anything like that before. They really need to work on BASIC customer service.

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