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Reviews, get directions and information for New Carrollton Branch Library

New Carrollton Branch Library
"Throughout the COVID-19 pandemic, the Prince George’s County Memorial Library System PGCMLS has provided customers with internet access, nationally recognized virtual programs, access to physical materials through Curbside Service, and essential resource distribution events. Phase 3 of the Library’s COVID-19 Phased Reopening Plan begins on Monday, June 14 when 17 branches will open to the public with limited capacity for full browsing and expanded Monday-Saturday hours.Additional computers will be available for customers to use for up to one hour by appointment or walk-up, on a space available basis. Curbside service will continue to be available for customer convenience. Appointments may be booked up to 7 days in advance. Study rooms"
Address: 6601 Chestnut Ave, New Carrollton, Maryland 20706
Phone: (301) 474-4125
State: MD
City: New Carrollton
Street Number: 6601 Chestnut Ave
Zip Code: 20706
categories: public service


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Reviews
Great library, especially for kids! They have multiple Storytimes throughout the week half hour of reading books, singing songs, and nursery rhymes, a fun play room, and a huge children's book section. All the librarians are great, but Mr. James deserves a special shout-out. He really puts his heart into his work, and it shows. Thank you New Carrollton library!
I had a good experience first time I visited the Prince George’s County Memorial Library system, New Carrolton Branch. The Librarian Ms, Adrienne was very nice and welcoming. I was able to take a quick tour of the facility. Right then and there I made up my mind to start using the facility which I did the next day. I was having problems printing out my reading materials. The guy and lady at the front desk were so helpful. They helped me sort it out in a timely manner and they were patient with me. And also, getting my library card was seamless. The library is fully stocked with a large selection of books, it’s quiet, very neat and tidy. The amenities includes the snack and drink vending machine, fax machine, print room, study room. I highly recommend if you need a neat and quiet library to study. Good Service Lovely Ambiance Very Friendly And Courteous Staff Restroom Electric Vehicle Parking And Charging Adequate Parking Complimentary Wi-if Wheelchair Accessible Entrance Wheelchair Accessible Parking Restroom
I just go into the library long enough to turn in my finished book, choose a new one, & check it out. Still wearing mask even though they no longer require it because I am high risk for Covid due to my age. People who work there are always very nice.
It’s really relaxing to read and very good place for any reading homework
This library has a serious AC issue and it is often stiflingly hot when I go. The children’s play area has a paltry selection of toys and activities.
This library is incredibly unfriendly to children, or should I say, the librarian in charge of the children's section is incredibly unfriendly to children. From repeated shushes when our 1 year old made noises, to multiple librarians reminding you to pull your mask up to your nose when they keep the library at 85 degrees in the winter, it is simply ridiculous. To cap it off, my wife and I run a daycare for children with disabilities. Upon entering with all adults and our own children wearing proper masks, the children's librarian accosted some of the children in our care about wearing masks. When I explained to her that they have physical and intellectual disabilities, which mind you are clearly visible, she said she needed more information. What does this librarian need? Notes from a doctor about breathing issues? To see confidential medical records about why children who use crutches for mobility and have breathing issues shouldn't wear masks? Not to mention the fact that we go at a time when no other people are in the section. It is simply ridiculous. I requested to speak with a manager, and she eventually angrily shoved her masks back under the desks. We will never return to this library and I would recommend you not either. They do not care about meeting the needs of the most fragile members of our community. Avoid at all costs. Go to Silver Spring, Hyattsville, or Greenbelt. They have librarians who seem genuinely interested in helping care for children.
Incredibly clean and quiet facility! There's lots of space to set up your laptop, and there are many work stations to access as well. The staff are all friendly and incredibly knowledgeable to help you find what you are looking for. I come mostly to study and there are many areas that make studying really easy!
I love this library it is very peaceful and clean. The environment used to allow me to get my work done and check out books that I enjoy reading and for academic purposes. Unfortunately, I have to rate it 3 stars due to the lack of availability to the library throughout the week. I am a student in the community, and it is an inconvenience to me that I cannot access my local library to complete work or for leisure of enjoying different novels. Please reconsider and evaluate your current schedule. This is a disadvantage to residents of the community.
The newly renovated library is amazing. There’s something for everyone and a place for everyone. My toddler loves it! In fact, the children’s area is nicely done. It’s an aquatic theme with a huge fish tank, play room, reading cubby holes, and more. There’s also a cafe, magazine room, a room for teens, and plenty of computers. Nicely done. The staff are gracious and very helpful, and the customer service is great.
I received excellent customer service from everyone in the library today. I utilized their passport service today and Nicki made the process a breeze. Thank you!
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