New China - Collinsville

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Address: 1099 Belt Line Rd Unit G, Collinsville (Illinois) 62234

Phone: (618) 344-8888

Website

State: IL

City: Collinsville

Street Number: 1099 Belt Line Rd Unit G

Zip Code: 62234

categories: chinese restaurant

Reviews

LOVE the new interior of the store. Friendly staff and delicious food. Would be my go to Chinese place.Food: 5/5

This is not the first time we have had issues with delivery, but this is the first review I'm leaving about the issues. We ordered delivery online and all the address information entered was correct. After an hour of waiting we called the restaurant to see what was going on with the order since the email confirmation said it would be about 45 minutes. We were told that our order was out for delivery. An hour latertwo hours total we still had not received our order and called again to see what was going on. They said our order was delivered, but it was not delivered to us and they expected us to go get the food from someone else's door that had been sitting there for who knows how long. We previously had issues with delivery and the address not being updated on the restaurant's end. While we were on the phone asking to have the order canceled and a refund they hung the phone up on us. Overall we are completely dissatisfied with New China and will not be ordering from them anytime in the future.

Pleasantly surprised with this restaurant. Placed an order from doordash. Food was delivered hot and tasted delicious. The crab rangoon was creamy and tasty. The pork wonton soup tasted fresh, and had good solid flavor. The orange chicken had a robust flavor, and was cooked perfectly. The stir fried vegetables were also super tasty. Overall, very happy with this restaurant. Will definitely order again.

I ordered a lunch special orange chicken, came with chicken fried rice, and I chose an egg roll for my side. The amount of food was quite a lot. Larger size than let's say a bowl at panda express, however the orange chicken was spicer than I anticipated. It was very good but my lips and mouth were burning a little when I was done. : Overall very good and would recommend.

Hot fresh and delicious. The girl taking orders had difficulty understanding us while tryin to order. I'm not sure if it were for the differences of our native tongue or if she was like myself and hard of hearing. It was obvious the thick plastic covid shield was an added barrier causing further communication issues. It looked like the place could have been very new as the had shipments of towel and napkin dispensers laying around. Over price mediocre but I cannot stop eating this delicious veggie rice and it's super hot temp. Really great tasting.

Finally arrived at 8:02, and it was lukewarm at best.  I placed an order at 6:19 this evening. It still has NOT been delivered. I called at 7:26 to check on it, supposedly just leaving the store. Called at 7:52, still 7-8 minutes out. 7:58 and counting.  Worst delivery - ever. Probably dropping from our rotation.

First time ordered from this restaurant for delivery. All the food was delicious!!! I will definitely order from here again!Food: 5/5

I tried to eat healthy with some veggie fried rice and it was extremely salty , like they doused it was salt crystals.  Very sad called them and they asked me if i wanted a credit or cash back.  I said can i get the rice I ordered with all the damn salt. JesusFood: 1/5

We LOVE their lunch specials! The food is good, the vegtables are fresh! We have done pick up & delivery. Highly recommend!Food: 4/5

DO NOT STOP HERE IF YOU PLAN ON EATING INSIDE THE RESTAURANT!!! We stopped in this restaurant after a long drive because it had good reviews. The cashier and owner refused to let us stay in the restaurant to eat our food because there were 6 ppl in our party, which was not listed anywhere OR on any signage in the restaurant that limits a certain number in the party. Unfortunately, my children and I had to go outside and eat in the car. Very disappointed in the professionalism of this business and it's practices.

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Reviews, get directions and information New China.

Collinsville restaurant

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