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New Level Motor Sports

  1. Poway
  2. Poway Store

Reviews, get directions and information for New Level Motor Sports

New Level Motor Sports

About

Welcome to the New Level Motor Sports Facebook Page! Visit us online: www.newlevelmotorsports.com Customer Service: 866-639-5385

Mission

To provide the marketplace with exciting performance parts and accessories for cars and trucks



"Wholesale and retail sales of parts and accessories for trucks, SUVs, and cars. We specialize in truck bed covers, intakes, exhausts, and more."
Address: 12155 Flint Pl, Poway 92064
Phone: (858) 571-6615
Email: moc.stropsrotomlevelwen@selas
Parking: Lot, Street
State: CA
City: Poway
Street Number: 12155 Flint Pl
Zip Code: 92064
categories: automotive customization shop, automotive parts store


Opening Hours

Monday: 09:30 - 16:00
Tuesday: 09:30 - 16:00
Wednesday: 09:30 - 16:00
Thursday: 09:30 - 16:00
Friday: 09:30 - 16:00

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Reviews
Got my product in a timely manner and exactly what I ordered. I won't lie I was a little skeptical to buy from a company I didn't know at first. However they have my business from now on!
If I could give 12 stars I would. I was in a DIRE situation where I needed a 2 5/16" Clam Shell Cap for 2" Tow Ball by Weigh Safe to pull a trailer last weekend. In my order, I purchased the overnight shipping option and left a comment to call me should it not arrive by Saturday. Sure enough, Jim, the owner, and I got on the phone and brainstormed for 20-30mins as it would not arrive on time. Jim, then, went out of his way, waaaayyyy past what his responsibility was. He put me on hold and found a local hitch shop near me that I did not know existed and had this product on hold for me by the time he came back to my line and also let me know he already refunded my order. I have never had this level of customer service EVER. To go completely out of his way when it would not benefit him or his business is astonishingly admirable. Thank you, Jim. Even though I was brought to your site by chance, I look forward to returning to your site in the future.
I was in need of a catalytic converter for my daily driver. Everywhere I tried to order a direct fit replacement was discontinued or several months back ordered, and I needed to get my car back on the road ASAP. New Level got me a replacement in just over a week, and at 2/3 the price of everywhere else that was backordered! Customer service is very easy to get ahold of, and very helpful. I look forward to dealing with New Level again in the future. Thank you!
I found them online when looking for MGB exhaust of all things. Price was better than the MGB outlets and when I called I was talking to the owner. Now thats rare and a reason Ill not only get MGB parts here but anything else I need for my truck. Thanks again and keep up the good work
Crazy story. I ordered a hard to find item. They let me know immediately that it may take months for them to take stock so we agreed to just wait. I thought that would be it and I’d never hear from them again. A few months later I received a call from Jim saying the auto bronco steps were in and asked if I wanted to go ahead and complete the purchase. I agreed and we proceeded with the transaction. A week passed and…nothing. I called Jim and he said there was a shipping issue and the product is considered “lost.” To make things worse they were out of stock and the charge already hit my card. Jim went out of his way to find a new set and had them shipped just days after he learned of the problem. I will have them installed on the 27th of April and I will try to upload pictures. I highly recommend.
Absolutely first rate service. They were able to acquire a low stock everywhere catalytic converter and ship it out promptly. I was looking at 3+ months backorder for the part on some sites. The price was also a plus. I was given several call backs updating me on the order status. This is the best way to treat a customer but not the way things are done given the labor shortages post COVID. Thanks James!
I bought a part from their online store, all the way from South Africa. I received brilliant service from New Level Motorsports. Excellent service delivery. Will definitely buy from them again, thanks guys
DO NOT PURCHASE FROM THEM They shipped a Gibson exhaust for my 22 xp1000 that was lost, So I talked to FedEx about it and they filed it as a lost package and said get ahold of the shipper and have them go through their lost package procedure and FedEx will give them the money and then they would refund me. So the show started, I emailed them to which they claimed they couldn’t do anything as I had “signed for it” only nobody was home until six or so hours after “delivery” so I called them spoke with Jim and Bob and was hung up on so I had my uncle call he was then hung up on, I was accused of fraud over the phone and e-mail. The “proof of delivery” didn’t include an adress and the “signature” wasn’t even my name so I kept calling Then Jim said he opened his own “lost package case” with FedEx because mine wasn’t good enough I guess, but when I called and asked FedEx they said their was no case opened other then my own. This was about a two week process all to find out that the package had been delivered to an address in my hometown but nowhere near me only reason it was found is those people brought it to my house and delivered it finally will not be using this company but making sure the word gets out. Would be out 400 plus dollars if the package wasn’t found as they refused to work with me. Go with SUMMIT RACING package got here fast and good customer service
I wanted the Pulsar LT control module for my 2020 Sierra 1500 and shopped all around to find the best price. I found one site that has some silly name with "BENZ" in it, and they kept delaying and telling me it was on hold from the manufacturer. After a month of delays, I cancelled my order through my credit card for fraud. I ordered through New Level Motor Sports, and it was shipped the next day and arrived in 3 days. If it's on this site, they have it, and they'll get it to you immediately. Great work, guys - I highly recommend this retailer for your auto needs.
Purchased an Undercover Armor Flex Hard Folding Tonneau cover from them via Amazon. The cover came with a broken buckle and some missing foam and seal. At this point, I wanted to return the item and Eric T Senior Sales Associate addressed my concerns and even sent me a return shipping label to return the product. I waited to return because I was still excited about the product. I reached out to Eric T. again and asked if they could just send me a new buckle, foam and seal. They absolutely did! I received the items in a few days and now the cover is as good as new. I really do like the cover. Appreciate Eric's quick response and willingness to work with me. Disregard the negative reviews and buy from them!
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