New Park Ave Auto INC

I've been looking for a new car. I stopped by and walked around the entire lot no one came out. I called the number from the website the number didn't work. I called the number on the front of the building some answered but then hung up. Get your act together fellas. This is no way to run a business.

I financed 2 cars from this place. These guys are awesome and very accommodating. Best of all, they are a small family owned business aiming to please. Everything was smooth and both cars are in great condition. I would definitely recommend this place to anyone looking to purchase a used car.

Do not ever buy a car from here of it you do bring it to someone first to they can check it out before you buy. I saw a 2011 Nissan Rogue I loved and it had everything I wanted and was a good price and they were keyword were wonderful to purchase with. Customer service was wonderful however after about 3 days of loving and owning my car, my happiness dwindled when the tire pressure light went on along with my check engine light. I Brought it to them and they were happy to fix it. They took me that day and said they fixed it got me new tires which was very nice of them. However about maybe a week later the engine light went on for a second time. So I brought it back. They were happy to help and fix it. I spent my day off sitting and waiting. It took them the whole day but this time they said they figured out the problem. Another week later, the engine light went back on. So I brought it back and spent another day off from work without a car this time othem saying their mechanics fixed the problem actually. I was curious as to what they were doing, if doing anything. By the third time I had hoped maybe we would figure out the issue. Well, guess what... a few days later my engine light went back on for the fourth time and this time I was upset. Finally I brought it somewhere else and was told the problem saying that New Park was not fixing what they issue was, they were doing the bare minimum. I was charged over 1000 in fixes from a trusted mechanic and I have had the car fo about three weeks and someone else had to fix it. Now granted I have driven the car for a bit and I was just told I need a whole new exhaust system for over $3000. I am so upset and angry with myself for ever buying a car here.This place gives you awful cars that give you nothing but problems when there shouldn’t be. I would give them 0 starts if I had the option. If I could return the car I would and go buy from a trusted dealer. Unfortunately I have a loan and my father helped me pay for it. This is the worst and most stressful experience ever.

By far the best car buying experience I’ve had to date. Very nice, very efficient. I’m extremely grateful for the great and friendly service received. I would definitely recommend these guys. They get the job done!!! Thank you John! You guys are awesome!

The dealer was honest and very accommodating. They went above and beyond to get our vehicle registered. They vehicle itself is so nice and runs perfect! We can’t be any more satisfied with this great place! We will be back again! Thanks again for a great deal and vehicle!

I just got my second car here, the staff is very friendly, they worked with me to get me into the car I wanted. they have many great cars to choose from, low mileage quality cars, but you still have to do your homework with your desired car, it's your responsibility as a used car buyer. I would definitely recommend it here, I'm gonna continue getting my cars here and will likely get a vehicle here for my daughter when she comes of age. John and the family are awesome people, and you should certainly make this a stop in your Car shopping experience. George C.

Dont buy a car here, the owner is very disrespectful, his employees sold us a car and on the first day it broke down on us, it has many problems, we gave them a list of all the problems it had they only manage to fix a small portion of what the car had wrong, and one problem came back, one day while it was raining water leaked into car through the ceiling in several areas of the ceiling, we brought it back to be fixed only for it to happen again a few days later, also about 2 weeks in all the transmission fluid leaked from the car causing us to lose our transmission. We are tired of the car and ask for our money back or at least give us another car but the owner didnt not want to work with us, we will never come back to place or ever recommend them to anyone. btw i found out they get their cars from the auction so beware you never know how those cars were treated and handle. trust me we found out the hard way.

Wouldn’t purchase a car here. The Jeep had only about 57000 miles but as soon as i took it off the lot i noticed it was tugging. Which is usually an engine problem. brought it back to them the guy Mike pretended like he couldn’t even notice it when he test drove then eventually admitted it was. told me to put more miles on it then come back? i didn’t even make it back because the jeep broke down on the highway. i requested my money back as any car you purchase you have a 30 day warranty to return to dealership but of course they pretended you can’t do that begged me to bring it back for them to fix but after being screamed at i no longer wanted to work with them just wanted my money back. General manager TOLD ME TO SHUT UP. REFUSED TO GIVE ME MONEY BACK. WAS YELLED AT AND HUNG UP ON A MILLION TIMES. very SCHIESTY and rude people. scammy

Easily the best place I've ever got a car from, U wish I could give more stars! Customer service was excellent John and Mike were very helpful and attentive. They helped me find a perfect car for me and my wife and we drove home with it the same day. I am very impressed and very glad we came here.

I purchased a 2011 Toyota Corolla from New Park Avenue Auto. Very good price and easy to deal with. They went above and beyond, i felt like they were more concerned about me getting a good car than making a sale. Thanks Arnold and Bryce.