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Reviews, get directions and information for New Tours

New Tours

About

Экскурсии и туры по США, Канаде и по всему миру. Офис в Нью-Йорке, 28 лет в бизнесе. Индивидуальные и групповые туры. Визовая поддержка.

Description

www.NewTours.us
Самое крупное агентство в США по экскурсиям на русском языке. Индивидуальные и групповые туры по США и Канаде.
Организованные туры по всему миру с лучшими признанными гидами.
Авиабилеты. Круизы. Отдых на островах.
Визовая поддержка.

Mission

Профессионально. Недорого. Надежно.

Products

Групповые туры на русском языке с гарантированными датами. Обзорная экскурсия по Нью-Йорку ежедневно.
Туры Калифорния, Флорида, Вашингтон, Вирджиния, Бостон, Новый Орлеан, Аляска, Йеллоустоун, Канада и многие другие.

Address: 320 Brighton Beach Ave, New York 11235
Phone: (718) 934-6400
Email: moc.oohay@asusruotwen
State: NY
City: New York
Street Number: 320 Brighton Beach Ave
Zip Code: 11235
categories: tour agency, travel agency


Opening Hours

Monday: 10:00 - 19:00
Tuesday: 10:00 - 19:00
Wednesday: 10:00 - 19:00
Thursday: 10:00 - 19:00
Friday: 10:00 - 19:00
Saturday: 10:00 - 17:00
Sunday: 10:00 - 17:00


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Reviews
Went to Yellow Stone, Mount Rushmore tour leaving out of Salt Lake City June of 2023. What an amazing itinerary! Lots to see and learn, beautiful scenery, comfortable bus. Boris who organized the tour was very pleasant on the phone and sent all the information in a timely fashion. Special thanks to Dmitriy who is an extremely professional guide with tons of knowledge about anything and everything and just simply a very nice person.
Amazing 10 days trip on the West Coast! Great combination of natural wonders and big entertaining centers! Very creative, joyful and intelligent guide who CARES. Thank you office for your support and fast responses. I highly recommend 10 days trip to California, Nevada, Arizona and Utah!!!
Mom went to California tour with them, the tour guy was amazing! And Nelya who arranged her trip was super nice and polite! I enjoyed the process of booking, she described everything in details! Definitely recommend her as your booking agent! Picture from California! My favorite one!
My dear Господа-туристы! Если у вас в семье есть аутисты, дауны, и прочите люди с проблемной психикой - на Арлингтонское Кладбище НЕ СУЙТЕСЬ! Лучше take a break in visitors center! Kогда мы ездили - один неадекват очень громко кричал во время пушечного салюта, будто не знал что у Военных так принато. Потом его менты трясли 15 минут. Теперь он знает что кладбище это не зоопарк. Не берите лиц с проблемами в развитии туда! Пусть они посидят in visitor's center! ДЛЯ ИХ ЖЕ БЛАГА! Let me tell you one thing. If there is in your family a child or adult with ausitm, schizophrenia, and other psycho-deviations, or just emotionally disturbed - PLEASE, DON'T TAKE HIM / HER / IT TO ARLINGTON NATIONAL CEMETERY!!!!! I know - you must pay respect to fallen heroes, but you can't if you family member is that sick. During our visit of Wasington DC, and Arlington National - one quirk in our group yelled so loudly that I thought, that I will get an infarction. Why that psycho yelled? - GUN SALUTE. That even can't use such term as man psycho-wimp was scared! Men fight at wars and he is afraid of pops whimpie Then "he" was pulled up by Police who questioned his for 15 minutes precisely. So, vising Arlington National Cemetery, or any military object like a West Point, or anything like this - LEAVE YOUR EMOTIONALLY DISTURBED CHILD, in visitor's center, on service are or in a bus! If he/she/it doesn't understand that National Cemetery is a place to KEEP SILENCE AND RESPECT!!!
The tour guide Alex and the driver were great. Interesting, knowledgeable, understanding our needs, prompt to any problems. The New Tours agency on the other hand treats their clients as dirt. As soon as they received my payment, they lost interest to me or my questions or concerns. "Comfortable bus" that was promised ended up to be a minivan with way too many passengers to be Comfortable. 8 hours in a seat smaller than the worst, smallest airline seat was too much to swallow. And when it broke down, our driver was the one who took care of it. We called the office, but didn't get any information or alternative. When I called for any compensation, I was offered discount for my next tour with them. Next time I'll try to hire that same tour guide Alex and the same driver for a private tour.
I took tour to Washington DC in June 2017. I liked everything about it. Marina took my application for the tour by phone, she was very polite and helpful. The bus was super comfortable. air conditioner, clean and the driver was very good. Alex was our guide, he is amazing, the tour was very informative and interesting, Alex knows a lot and was answering all my questions. I will definitely take other tours with this company.
We went on a family trip to Hershey in December 2018, and it was one of the worst experiences ever!!! The driver was under influence of God knows what! He was speeding, changing lanes back and forth, taking up two lanes at times - on a high speed highway. The entire van yes, they gave us a van, not even a bus was scared. We told the driver to slow down, to pay attention to the road, but nothing seemed to help. Instead of a pleasant and fun trip we were stressed out the entire time. Oh, should I mention that the van was also super uncomfortable and that the TV did not work? Ужасные впечатления от поездки в Херши! Водитель постоянно превышал скорость, менял линии, часто заезжал за нашу линию, и всё это на скоростном шоссе!!! Весь van нам даже не дали автобус умолял водителя ехать помедленнее и уделять больше внимания дороги, но это не помогало. Место удовольствие путешествием, мы все время боялись за нашу жизнь!!! Ещё, В машине не работал телевизор.
bought 2 days tour to Washington. Tour guide was pretty knowledgeable, but bus was disgusting. They put my group into small van or something like that. Can you imagine - 16 people loaded into that kind of transport for a tour to Washington!!! Only people next to the windows could see what guide was talking about. At the end of the tour something even more discussing happened. I lived in NY for the past 30 years and was under impression that tips are voluntarily sign of gratitude for a job well done. According to New Tour polices there is a MANDATORY tips and worse part that their people count how much people put into tip basket and started shouting that someone gave less then expected!!! If there is a mandatory tips, put it to bill when people paying for a trip and take away all confusion. If person fell like trip was well organized and satisfied with the tour he/she can gave additional tips at his own discretion. From my point of view, if trip was not as I expected, there are no reason to give any tips at all, such as this case.
We were placed in an uncomfortable minivan for our trip to PA from NY. The driver placed our lives in danger more than ones by speeding, changing lanes, getting side tracked. The trip itself was not planned well, as we did not end up spending sufficient time at our destination. We did not see much on this tour, and the best part of the day was getting home in one piece. Would never recommend going anywhere with New Tours to anyone. There are other travel agencies out there that are reputable and make customer satisfaction their first priority.
Bought a tour for 4 day to Canada trough New Tours, was very disappointed. On the way to Canada the bus broke down on the highway near Lake George. It was a very hot day, all the passengers 37 of us no shade or water. We were told another bus will be picking us up in 45 minutes, 4 hours later there was no bus. No apology, or any other compensation. The next day, the bus broke down again, so we waited again... over the course of 4 days , FIVE buses kept breaking down. And every time the bus drivers expected to be tipped. Again, there was no apology or any sort of compensation, not even water... Very disappointed at the compony because no one wants to take responsibility for anything that happened or give a compensation or even apologies for all the inconvenience that it caused all the passengers. WOULD NOT recommend New tours. Stay away
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