NextCare Urgent Care

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About

Our urgent care location is open for convenient walk-in medical care with extended hours to treat any non-life threatening illness or injury.

"Convenient Location for Raleigh ResidentsWhen you’re sick, you look for convenience and affordability from your doctor. That’s why NextCare Urgent Care in Raleigh is open late daily and conveniently located on Wake Forest Rd and New Hope Church Rd. Add to that top-notch medical providers and a caring staff, and you have a winning combination of quality and care in Raleigh. We hope you don’t get sick or injured, but if you do, we’ll be here to help whenever you need it most."

Address: 4100 Wake Forest Rd, Raleigh 27609

Phone: (919) 872-3959

Website

State: NC

City: Raleigh

Street Number: 4100 Wake Forest Rd

Zip Code: 27609-6227

categories: hospital, doctor

Opening Hours

Monday: 08:00 - 20:00
Tuesday: 08:00 - 20:00
Wednesday: 08:00 - 20:00
Thursday: 08:00 - 20:00
Friday: 08:00 - 20:00
Saturday: 08:00 - 16:00
Sunday: 08:00 - 16:00

Reviews

Came here to get some work related things done. The visit wasn’t to long, the staff was very friendly and professional. The young man at the front desk knows and preforms his job very well I had a very good visit I would definitely return and recommend to others . Ms Lisa Bostic was a Gem her bedside manners is so wonderful Best Urgent Care on that side of Raleigh hands down .

Be prepared to wait and wait and wait some more. I had a follow-up appointment scheduled for 7/29/2022 at 3 PM. I was in the parking lot and had checked in before 3 PM. I waited in the waiting room for an hour. Finally, someone came to get me and put me in a room to be seen. I have now been sitting in the patient room for over 45 minutes. Still no one. What is the point of an appointment if it still takes over an hour and 45 minutes to be seen? Any communication/update would have been appreciated. Would have rated 1-star but the staff I've interacted with here have been pleasant.

The online check in process was smooth, that's the only reason I'm giving 2 stars. The receptionist did not let anyone know that a doctor had not arrived. It wasn't until someone else in the lobby asked about how much longer her wait would be that we found out they were scrambling trying to find one to show up. It would have been nice if the receptionist let us know upon entering the lobby.

Always an easy and painless experience. They got me in within a few minutes of arrival and offered a doctor's note for work so I can rest. If you need a place quickly and want to avoid the back and forth with your primary care physician for an appointment, this is always a great option.

Good experience. Walked in at 9:30, filled out paperwork online and waited in my car. Was seen at 10:30 and out by 11:00 after seeing the PA who was very nice and helpful. Got antibiotics called in and picked up on the way home. My BCBS co-pay of $100 for an urgent Care is pretty steep but it is what it is.

At first I didn't have a problem but the absolute lack of communication and level of difficulty reaching someone is making me want to leave this 1 star review. My girlfriend and I both went here for testing and treatment for our sore throats. We got a throat culture and haven't gotten the test results, every time we call we get the call center and they always say the urgent care isn't taking calls and will get back to us when they can...but never do. They have the audacity to charge over $200+ for a visit without insurance but are horrible to get in touch with regarding any follow up or test results.

This is the worst place I have ever been. Our appointment was at 140 there was no one in the waiting room but us. My mother waited an hour before she was called to sit another hour before she was told she would need an x-ray. The so-called doctor was only in the room for two minutes. I asked for a wheelchair and no one helped so I got it myself. The nurses stood there as my elderly mother struggled to get into the chair. No one offered help. Once they were done with the X-rays they left her on the table for me to help her down. My mother is 68 years old and they treated her horribly. This place needs to be shut down. Please don't take your family here. I regret bringing my mother here.

We did not have a great experience here.  Last month we visited because our daughter cut the top of her ear.  It was easy getting checked in and the staff was nice enough.  When our daughter was examined, the Dr. did not want to do anything and told us to visit the ER.  She was afraid that the repair might not look good and she didn't have the right anesthesia.  She gave us gauze and sent us on our way.  At the ER after waiting about 5 hours the emergency room Dr. came in and glanced at her ear.  He asked why we came in and laughed when we told him NextCare wouldn't do anything.  He didn't understand why and put 2 stiches in without any anesthesia and we were on our way.  We were surprised that NextCare charged us $300 for doing nothing which then resulted in a $1,841 bill for ER that was unnecessary.  I could understand a small office visit but $300 seems steep when you didn't want to treat the problem and sent us elsewhere.

It's a place where they give you bad service and I don't know if they were racist in some way...I got sick with COVID and I'm asthmatic and urgently needed medical attention, a test I must clarify that when I went to this clinic, the tests of covid were scarce I was on a call with a person who seemed more concerned about knowing if I had health insurance that would cover the expenses and then started asking about my immigration status I'm a Hispanic guy I didn't find a relationship between my immigration status and the medical attention that I needed, in the same way I let him know that I would cover all the expenses and he asked me for my debit card information.... They made me wait 5 hours outside his clinic in my vehicle and in a very bad state of health ...so that at 5:00 pm someone would call me and very curtly tell me: We are not going to attend to you, look for another place for your situation and cut the call without any further explanation. It is the worst place of all I think they are to give medical attention to anyone .... I don't recommend this place

Went to this facility because I was having a sore throat and some body aches. Made an appointment and when I got there and got taken back to get seen, I was ONLY tested for strep, nothing else. Came back negative, was given some antibiotics and sent on my way. The next day I was feeling exponentially worse, so I got a Covid test done at a pharmacy, which came back positive. So, I went back to this urgent care, explained the situation to the check in desk. I was told that I could be tested again or I could see the Dr if I wanted. I basically said whatever I needed to do to get help, because I felt terrible. I sat there for almost 2 hours before being taken back to be told by the nurse who came in that I was TOO YOUNGI’m 30 to get prescribed paxlovid, which is just completely not true, also that they would not test me again for Covid since I’ve already tested positive even though literally no one at this facility asked to see my results to my test. When the Dr. came in, I was told there was nothing they could do for me. So, I sat for 2 hours to be told they couldn’t do anything for me. I will not be returning to this facility and definitely will not be recommending this place to anyone.

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