Dr Niaki is so thorough and understanding. He is gentle, extremely knowledgeable and I would trust him with my life. I cannot say the same of many Doctors that I have came across during my life. Although he is pain management specialist he is tops in his field. He is not affiliated with Morton Hospital. That alone is a bonus. His Medical Receptionist Courtney is a sweetheart.
I have been seeing Dr Niaki for many years. He takes care of my severe arthritis, fibromyalgia and migraines through the use of medication and injections. He is the most intelligent doctor I know. I feel for the other person who said they had problems with the office staff as I also have had problems with them. They rarely answer the phone or return calls, but Dr Niaki is too nice to let them go.
I’d give this office 5 stars if it wasn’t for the bad attitude and lack of follow through of the receptionist i believe is named Vanessa. Absolutely horrible. You sit waiting to check in while she plays on her phone talking about remodeling her bathroom. If you address her bad attitude she threatens you with discharge. Today i went to pick up script for relative and called at 3:54 stuck up the street in traffic and nobody answered. I arrived at 3:59 to find the door locked. At 4:01 i was greeted by her ignorance. Then was threatened discharge and had the door slammed in my face. Same person had me on hold 10 min only for me to hang up and have the other receptionist pick up and answer question in less than 30 seconds. The doctor himself has given nothing less than exceptional care to both my relatives. Him and the other receptionist, Ann i believe, are amazing! We need more people like them and not like the other one. She’s enough to cause a great doc to lose clients.
transfered to this doctor after belonging to another pain clinic for 3 years. Went in for a consultation. Had to sign a contract even though I had still belonged to my previous clinic. This was July 6th. Now I was told he couldn't even make an appointment until I was released from former pain center. I still had 2 scripts to fill from old clinic and when I asked Sonia the office manager she said I had to fill them because Dr. Niaki couldn't write scripts until I was released from old clinic. I filled one on 7/18/15 and other on 7/28/15. I was formally released from old clinic on 7/30/15 and his office didn't get this release until 8/3/15. So I finally got an appointment for 8/10/15, went in was put on new medication and given an appointment for an injection. I asked Sonia what I should do with the extra meds I had, do I bring them in to be destroyed??? She was very rude snapped at me and said no we don't do that here. Whatever, I went and dropped off the new medication at my pharmacy to get a call the next day saying that they were waiting to hear from Dr. Niaki to confirm I was now being seen by him. I get a call from Sonia saing I was being discharged from Niaki's office, was being flagged at every pharmacy is Massachusetts and called my old pain clinic lying saying I took his script and was trying to fill it at multiple pharmacies!!!! Was not true what so ever. During our phone conversation she said and I quote " We deal with people like you all the time and we learn something new every time" I said stop there I have never failed one of my drug tests at any time at my old clinic which I had belonged to for 3 years and have never, ever had any issues with my medications. I went to talk to Dr. Niaki the next day per order of the medical board and apparently he wasn't aware of his office manager's actions. I explained and still was told I could not be treated. I was telling one of the nurses what this Sonia had done to me in waiting room and how I said I had contacted the medical board and they said I wasn't in the wrong. So Dr. Niaki called me back into room, said I'm writing you a prescription for medication until you find a new pain center. I was prescribed a totally different medication then what I was on and pretty much good luck. So I started this medication 2 days ago and having withdrawals because come to find out it doesn't start working for 3 days, having chest pains, anxiety attacks ETC!! So I called his office today 2 different times to report these symptoms and not 1 return phone call. I am supposed to be monitored closely when switching medications and I was left to fend for myself. So I am waiting a call back from the medical board to go ahead with the complaint because what was done was unethical! So to all please beware, take this as a warning because you will have the same experience!!!
I have Chronic pain RSD and a bad back. Dr. Niaki has been helping me for over 10 years. Very friendly, great sense of humor and makes you feel at ease. If you think that something is weird he says doesn't hesitate to tell. After having work done on my back, I kept on feeling that my leg was wet and everytime I'd look down it was dry. I thought it was a stupid question but Dr Niaki knew what it was right away.
I have nothing but good things to say about Dr. Niaki, I have been in pain for 4 years and in the past 6 months he has helped me deal with my pain by means of injections, I am saddened today that he is gone and was told there is no return date for the Dr and I am to seek another pain clinic. I hope all is well and wish him the best and I hope he will return
This is the worst experience I've ever had. Today was my 2nd appt with dr. Niaki , last week was my 1st. I was expecting to get a back injection and for him to take over my pain med as I told him I wanted to transfer over to him because of transprtation problems. When I was in the waiting room an elderly woman came out andcould not feel her whole left leg. They just told her to sit there and we in the waiting room had to suggest a wheelchair for her. The Dr. should not even have let her out into the waiting room, but he didn't even check on her after he found out what was going on!! The poor woman was in tears and finally just left wheeled out by her husband. When I was finally called in after waiting 90 min. he acted like he didn't understand what I was talking about the meds - didn't even mention my injection. told me to go back out to the waiting room and then had his very rude "offiCE manager" tell me to go pick upmy script fromthe other dr . I think he just wants to do his injections to make is money , by the looks of things he sees people every week or two. Looks like he's more concerned about making money than his patients. I got a really bad feeling from the whole office. I would never let him touch me with a needle. Patients beware!!!
Well I walked in with back pain. & a crooked, alignment. & Now I have well aligned back & less pain.
Dr.Bijan is so amazing. He cares about his patients and treats people as they should be treated. I'd reccomend him to anyone who is done with pain and finally wants someone who's on their side
Dr Niaki gave me back injection twice 10 years ago was very good. And now I'm trying to make appointments with him even I live 90 miles away.
