Nicklaus Childrens Hospital

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"Nicklaus Children's Hospital, formerly Miami Children's Hospital, offers outpatient services in Palm Beach Gardens, with the same level of quality and expertise the community has come to expect from South Florida’s only hospital exclusively for children. For more information about the Nicklaus Children's Palm Beach Gardens Outpatient Center or to schedule an appointment for any of the services offered at this location, please call.Urgent Care Center Walk-in, appointment not requiredPersonalized and prompt care provided by board-certified pediatric physicians for minor injuries and illnesses is offered for patients from birth to 20 years of age.Hours of Operation:Monday - Friday: 11 a.m. to 10 p.m."

Address: 901 45th St, West Palm Beach 33407

Phone: (561) 841-5437

State: FL

City: West Palm Beach

Street Number: 901 45th St

Zip Code: 33407

categories: shopping & retail, hospital

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Reviews

I absolutely love this place! Very good service! Excellent patient care! The staff and doctor were awesome! My daughter was seen by the Cardiologist Dr. Lowisz Joanna who answered all of my questions and concerns. I mean she was just so helpful. The ultrasound technician "Michael " was the absolute best! He explained everything to my daughter before he performed the ultrasound! He really made us feel at ease. Both Dr. Joanna and Michael are perfect examples of great patient care! I would refer anyone to this office.  The staff, and even the security guard at the door was just so friendly!  Thank you very much! I just could not let my experience go unnoticed.

I visited the facility on 10.8.22 and got the help I needed. coming to billing, front desk verified my co-pay while i was there and made me pay that. after an year, i got a bill that I haven't paid my co-pay. I am 100% sure, I paid my co-pay of $80 while I was at facility. not sure, I am getting bills after an year for the same. I closed that account other wise I would have attached the statement itself here. please record transactions properly in your system. Date of service 10/18/22

We could not have asked for a better experience. The front desk woman was fast, friendly, knowledge & efficient. The nurse was absolutely amazing and so sweet with my 4 month old son. She even got him to smile and laugh when he was miserably sick. Dr. Dominguez was warm and took her time listening to everything I said. She called me the next day as soon as she got the results, just as she said she would. We also had an ultrasound and the ultrasound tech was fabulous, understanding that ultrasounds are extremely uncomfortable for a sick 4 month old baby. She was swift and efficient to make us comfortable with such a positive attitude. I joked with my husband that I wish this place could be our regular pediatrician, LOL.

Wrongfully charging customers for ER visits instead of Urgent Care visits. I've been on the phone with the billing department 4 times and still the issue is not resolved. The Dr stated it was an outpatient visit for my daughter and incorrectly used billing codes to bill us for ER instead of Urgent care. I walked in through the urgent care for my daughter to receive urgent care services. It is illegal to falsely advertise that you are an urgent care and expect to receive urgent care services, and then try to bill for ER services. This is falsely billing insurance and causing inconveniences and payment hardships on individuals.

I’ve never reviewed anything but we had a fabulous experience at this urgent case. The staff were all very kind and my daughter, who usually hates the doctor, didn’t freak out. The tv and toys made her experience great. Thank you!

SCAM! Wish I could give 0 stars. The staff was fine and the people reviewing 5* likely didn’t wait until they got the bill. Took my daughter to get a flu test on the weekend and got a bill for nearly $1000 before insurance!!!! You can go to any ER in the state and likely pay half that. Avoid being scammed by this place like I did and go literally anywhere else.

I have took my son to this place several times and until recently had issues with their billing department. My child was seen for a sick visit and we have great insurance. I paid my $50 copayment at the office. They ended up billing me $750. I disputed with my insurance company. Niklaus Children's Hospital billed the wrong coding. I spent a lot of time trying to get this resolved and which it finally did. Now I get another bill for $50 from the same day and they are calling it a Physician's Visit. I tried to speak with someone on Chat today and told them I have been here several times and have never been billed this. She was unhelpful and extremely unprofessional. I will never take my son to this place again. Beware as they are complete thieves.

My 10 month-old had a fever of 103 .0 and wouldn't sleep a wink.non stop crying on a Sunday. They got us in and out. The staff was great very attentive and nice. Literally a hour and a half. Meds called in and all. Definitely recommend

My daughter went here with a fever.  Received 3 min with a nurse practitioner who said rest and Tylenol.  No tests performed.  Received a bill for $806.00.  How is this legal billing?

No help for my daughter. Found out the next day that she has RSV. Just wait to see your normal pediatrician.

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