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Reviews, get directions and information for NMC Group

NMC Group

About

NMC CAT serves Nebraska and Pottawattamie county, Iowa. Headquarters located in Omaha, NE.

Description

NMC, Inc. is the authorized Cat equipment dealer for Nebraska and Pottawattamie County, IA.

Products

Caterpillar



"As a resident of Omaha, NE, your go-to Cat® dealership is NMC Cat and NMC The Cat Rental Store. We are proud to offer new & used compact and heavy machinery for sale or rent, as well as a full inventory of Cat engines and gensets and other power systems equipment. With 7 locations across Nebraska and IA, our trained technicians are ready for any of your shop or field service needs. When it comes to preventative maintenance or “machine-down” service, our expert technicians will get the job done right and on time – helping you maintain productivity. We strive to provide you with the necessary service & support to keep your company profitable."
Address: 11002 Sapp Brothers Dr, Omaha 68138
Phone: (800) 628-6025
Email: moc.proc-cmn@ofni
Parking: Lot
State: NE
City: Omaha
Street Number: 11002 Sapp Brothers Dr
Zip Code: 68138
categories: construction company, product/service, commercial & industrial equipment supplier


Opening Hours

Monday: 07:00 - 20:00
Tuesday: 07:00 - 20:00
Wednesday: 07:00 - 20:00
Thursday: 07:00 - 20:00
Friday: 07:00 - 20:00
Saturday: 07:30 - 15:30

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Reviews
Called ahead, said I would be delivering there before noon on Saturday with a piece of equipment they ordered. Got there and they said they could not receive their equipment until Monday.... So sorry... Asked if I could leave my trailer there since I'm oversize so I could at least go get a shower while I wait 2 days for them to receive their equipment. I was told no because they generally don't let people leave their equipment on their property. As I looked around at all the customer equipment all over the place, I wondered how does this work. All in all , very poor service or willingness to serve. And I'm so tired of hearing "sorry" as an excuse for unwillingness to work out a simple problem. Oh wait! We can still use the pandemic as an excuse right?
Very good customer service, very nice workers. Everything was brought and picked up on time. The boom lift was in good condition and easy to work with. Our team is very content and happy that we got to work with them.
Broke down on the road they wouldn't bring parts out so i ended up paying a taxi to bring parts 43 miles $150 wouldn't be bad but they sent the wrong parts and didn't have the right part. But they were nice enough to say sorry oh well. never again... Sioux city cat came to the rescue 73 miles away.
A company with a name cat behind it normally stand behind their products. After searching for a dozer I ended up purchasing a D6 M from this branch. Time and time again the sales staff state why look at Ritchie Brothers or big iron when you have the security of the machines being inspected by the shop. I purchased a $50,000 dozer to help reconstruct my business after the devastating flood of 19. The dozer was delivered in a couple months later we finally had time to crawl in and use it only to find the air conditioner was in operable and was going to cost almost $6000 to fix. Now $6000 it’s over 10% of my purchase price and yes to me that was a big deal. It was an old machine and I expected to fix a knob that was on the inspection report and probably a charge so I offered the use equipment manager to pay up to $2500 of the repairs. Cold shoulder and while you can get your money back out of it was what I Was told by him. Then after posting truthful statements on their Facebook page warning customers that they don’t stand behind their inspection reports which is true in my case they blocked me. Swept under the rug just like you will be if you try to purchase something from Nebraska machinery. Unless that is your one of the big companies in Omaha and then I’m sure they’ll take care of you. My advice you have just as much to worry about from Nebraska machinery as you would Richie brothers or big iron or craigslist..
Showed up to pick up a load for Cat in Mississippi. Backed right in and got loaded right away. Very friendly employees here. Great place to visit.
Good people to work with and they unload area really friendly and helpful and courteous
Very nice people, they do very good work.
Very good. Quick unload time .
Brad in parts is always very helpful.
Awesome customer service and quality products
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