Noank-Mystic Veterinary Hospital

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About

"Raising the bar on the standard of care"

Description

Noank-Mystic Veterinary Hospital is dedicated to providing high-quality care to the patients and pets of Noank, Connecticut.

"Noank-Mystic Veterinary Hospital is dedicated to providing high-quality care to our patients and their families in Noank, Connecticut and all surrounding areas. We have a team of caring doctors and support staff, who’s primary goal is to bring longevity and health to the pets you call your family. As an AAHA accredited hospital, we proudly practice the highest quality medicine and we have the latest technology available in veterinary medicine. When you walk through our doors, know that your pets both furry and non-furry will be in caring, knowledgeable hands."

Address: 2 Elm St, Noank, Connecticut 06340

Phone: (860) 536-6656

Website

Email: moc.liamg@latipsohvmn

Parking: Lot

State: CT

City: Noank

Street Number: 2 Elm St

Zip Code: 06340

categories: hospital, veterinarian

Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 14:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 19:00
Friday: 08:00 - 18:00
Saturday: 08:00 - 14:00
Sunday: 08:30 - 12:30

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Reviews

It took me a couple of years to write this review because of how angry and upset I was am after my experience with this Veterinarian's Office.  One of my dogs suffered greatly in their hands and my other dog nearly underwent unnecessary heartworm treatment because of being misdiagnosed after HW testing And I was 'lectured' about providing her HW medication even though she received it monthly My rescue dog Amber had to be euthanized after ingesting a partial black walnut shell. She was a hoover. This was her 2nd ingestion. Her first resulted in life saving surgery, not through this Vet but this second time, too much damage and scarring from the first surgery made another surgery impossible. Instead of easing my dog's pain, they elevated it by keeping her a whole day without pain medication and without the IV fluid push they had said they were going to give her to help her dehydration and discomfort and, as they claimed, possibly help her "pass" the object. When I picked her up, she was in far worse condition than when I left her, and I had to take her to Pieper and have her euthanized. The Vet on duty who I had never met before seemed absolutely clueless and stammered her way through excuses. They also refused to euthanize her. The way we were treated was disgusting. There is no way to sugarcoat it. If there was such a thing as medical malpractice and malfeasance for a Veterinary Office, I would have brought charges. I'm still furious about the experience and I doubt I will ever get over the sadness that my beautiful, gentle, sweet, joy filled rescue dog suffered unnecessarily at this Vets hands. I am so grateful that I refused to believe my other dog had heartworms. She was tested a second time and came back negative...and she is still healthy and now 12 I do not recommend this Veterinarian to anyone who lives in New London or who owns a pibble. I wish I could prove what I know was at the heart of the problem with this office, but it is impossible. Instead,  I'll send this out as a warning to those who can read between the lines. Stay away from this Vet.  After seeing the response from your Vet office, I can only double down on my comments. How could you possibly review their records if this didn't occur in your office? How could you possibly know what happened if you weren't there? You blame shift? Ridiculous! Perhaps that Vet was fired from your practice? If so, that was a good move, but my experience was with more than one Vet. Either way, your response is inappropriate and exactly why I warned people to stay away.  For your knowledge, it took me two years to post my experience because after receiving the portrait of my dogs the other day, the nightmare of that time all came back sharply into focus and I felt compelled to share my terrible experience.

Staff lady's are very helpful and in my case also patient. But you receive the best care for your pet. Examination rooms always seem very clean.

Noank-Mystic took our sweet girl in after another vet wasn't prepared for the demands of her breed rottweiler. They prepared us with anxiety meds for her before her spay surgery, allowed my husband to be with her until sedation kicked in, and called us so we could be there when she woke. They also called us multiple times to follow up on her condition. Needless to say, we are so grateful and would never hesitate to recommend them to pet parents of any kind. Thank you, Noank-Mystic Vet!!

Everyone at the Noank-Mystic Vet Hospital have been great to my little babies.  They explain everything that they are doing and treat them with care.  I am very happy with their attention to detail- Dora my bunny they found she had a little arthritis at the bottom of her spine and with Yoda my kitty they found a very slight heart murmur that they will monitor as he gets bigger.  The staff is great!!

Called because our mastiff mix had a potential ear infection ; not only did they take a new client we just moved here but happened to have a same day appointment! They aren't letting clients in the building yet but the people i spoke with took the time to come out in the rain multiple times to explain everything, and we're absolutely lovely to our pup. They did say they're going to let people in soon again! Highly recommend.

Vet Otka is great, Amber and Tracy know us by name. I'm getting to know the rest of the staff as well. The are all very personable like family here. They all love animals and know specific things on how to feed and recommend for my party poodle Gracie. I highly recommend them. We will continue to go here. Thank you for making us part of your family and making us feel welcome

Being new to the area I've been searching for a vet for my rescue Chloe. After calling a few practices, I spoke with Laura and made an appointment. Why? Because of the way that the phone was answered, the way that she addressed my questions, and because she's a fantastic advocate for the practice!

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