Norman Gregory J-Norman Funeral Home

When the hardest time of your life hits, these are the people you need in your corner. Outstanding, compassionate service. Not once was the subject of money brought up, and when I paid it was acknowledged with great appreciation. I didn’t have to request Catholic clergy, it was there when I so needed it. Wonderful people. Thank you for helping me through this.

The Team was absolutely amazing and helpful. Going through an incredibly difficult time was so hard but the Normans staff made the process much better. Our family truly appreciated everything you did. Thank you!

I'm Chelsey's father. It has always been a battle and challenge with Chelsey's mother, Dawn. Dawn's comments are not true. Greg Norman did not make these comments. The Norman Funeral Home staff were very compassionate and provided excellent service to our family. They have my respect and deep gratitude in caring for my daughter. Our family will always use Norman Funeral Home to care for a member of our family. We will call Normans when my father passes away. Our family considers the staff of Norman funeral home to be our trusted friends.

This funeral home has zero compassion when dealing with a grieving family. Talking with Greg about the situation that we dealt with was very difficult and frustrating!!! He was more concerned about the funeral home standards than the families wishes for our loved one! I believe they didn’t due their due diligence to accommodate our wishes for our sister! We were only given 1 option and unfortunately that was not the option we desired! My biggest regret is we didn’t have the time to contact a different funeral home but under the circumstances we put our faith in Norman’s funeral home. Big mistake!!!

First off, I know the Normans have a business to run. I get it. But I am so disgusted by them, even three years after my brother’s death. Greg is all about business, all about the $, and has 0 sympathy or care for his “customers.” It is gross. 1. CAUTION: SIGN CONTRACT BEFORE LEAVING. In one of our meetings, Greg said he wanted to "be charitable” and non-verbally indicated we should negotiate prices. Which we did. We sat across from each other crunching #s, calculators in-hand like two accountants. As if that’s what I wanted to do two days after my brother’s death. We finalized #s, shook hands, and my family and I left. In the midst of the chaos and sadness, I hadn’t even thought of needing to sign the bill. He later called to tell me he forgot some things and was going to charge an extra $800. We had to go back, crunch more #s, and in the end, he “cut us a deal” by ONLY charging an extra $600. It was my mistake because we didn’t sign the contract before we left, and he capitalized on that mistake. 2. Greg wrote everything by hand rather than using a laptop. It took longer than it should've to get all the needed info documented. Time that could have been spent with family. I was looking over his shoulder & had to correct several spelling errors on his paperwork. 3. Greg played a disappearing act and just up and left, mid-meeting. We were so confused. We were left standing there with the funeral clothes for my brother that we were asked us to bring that day. Fortunately Jerry happened to notice us and helped finish up with us. 4. During the prayer service, someone asked where the cards go, and was directed to the card box. To this day, that particular card has yet to be found. I won’t directly blame the Normans, but it’s certainly worth mentioning since the Normans have sole control over the card box over the course of several days. It makes me wonder if any other cards went missing that we don’t know about. 5. After the funeral, we were ushered directly into the lunchroom. Advice for the Normans: revise your post-funeral procedures to include ushering the family of the deceased to the front doors so they can say goodbye to the people that can’t stay for lunch. I am sad to this day about not realizing their oversight right away and missing out on seeing some people that couldn’t stay. 6. While people were still eating lunch, Greg’s wife approached me and I thought she was going to give some words of encouragement. No. She wanted to remind me that final payment was due that day. It was so incredibly unprofessional. 7. The death certificates had my brother’s name spelled wrong. We notified Greg and he tried to charge us to get them replaced. He fully admitted that it was his mistake and that “mistakes happen.” Yes, they do, and when you make a mistake, you fix it. He said it wasn’t a big deal to have spelling errors on the death certificate, which is a lie. It took many harsh words and raised voices for him to agree to take the hit and pay for the replacement death certificates. 8. The one saving grace to Norman is Jerry. He was amazing. Sympathetic, personable, kind, patient, and every other good word a person can think of. Jerry deserves so much better than to be associated with the Normans, Greg in particular.

My name is Joe Kasson - I am a Funeral Director with Boren-Conner Funeral Home in Texas. Recently, Norman Funeral Home assisted/coordinated a case for us with extreme professionalism. Norman Funeral home handled all logistics and care of the deceased. This facility and its directors are dignified, professional, and caring. It was a pleasure to work with these professionals.

Mr Norman has taken care of multiple family members and friends after their journey on earth was finished. Not only has he respected wishes of those that passed he is a tremendous support for the living. We went to grade school at Saint Mikes with his son. He is the go to person in our family for after life needs. Thank you for walking us through the most difficult days.

WORST EXPERIENCE EVER. When you loose a child one would think you would have compassion. Well that wasn’t the case with my daughter. Greg Norman said I had to beg borrow or steal money before he would do the service for my daughter. If I could have I would have taken her out of there but it was too late. HORRIBLE!!!! Thank god for Jerry if it wasn’t for him I would have found a way to get her out of there.

Knowen Greg for 30 plus years and he goes beyond the normal, so much respect sincerity for a profession in which you have to do over and over. Carring and honest with the business side. Met his son's a little over a year ago now, which have now followed in their fathers footsteps. It was apparent to me he has pass these same amazing qualities on as they continue the 3rd or 4th generation, maybe longer. When my time approaches, I deffanatly know who I will want handling my arrangements.

We have recently worked with Gregory on behalf of my sisters funeral & I must say that Greg is all about money. He called me & told me as we are on our way from out of town about an hour & half away on the 24th & he told me at 1St not to even come to discuss arrangements for my sister because he had heard our family doesn't have a whole lot of money. He then said just come on & we went. Gregory talked about all he is required to do is basically put her in a box & bring her to the grave site. We wanted to have a wake on Wednesday before her funeral on Thursday & basically told us what time & rushed us out at 5:00 closing time. He made errors in her obituary, omitted brothers she had & nieces, also put my son, her nephew who passed away 18 years ago under the family still living. He also said we can negotiate $$$ & said all we are doing is going to be able to allow him to pocket $1000.00. I had to replace 1 pallbearer at the church the day of her funeral & he said "oh good at least he is better than the real one!!!" The real one was my boyfriend the other my cousin!! I know it's a business & needs to make a profit but come on have some respect for the family who just lost there loved one. It sickens my heart to know that this man of Faith treats people this way! Maybe if our family wasn't not so wealthy Native American's he may have treated us better!! Yes I pulled out the race card because he talked about his Irish race. I pray that God will soften his heart & his prejudice mind. I also pray that my sister is happy that I did the best to honor her life & her memory. #LauraGoulet