North Fork Family Medicine PC

I have been a patient for over 20 years. Recently the practice has expanded and the care gone straight into the toilet. I have been suffering with Chronic Pain for several weeks and have no medication that is working. After 2 calls and 2 faxes over a 5 day period and never once receiving the courtesy of a call back, I popped into the office today. I was told my dr wasn't there and the PA would address my concerns at the end of the day. The office was empty and I could see someone, I assume the PA, hiding around the corner , listening to the conversation. I asked why I had to wait to the end of the day to have my concerns addressed. I was told the same thing: the PA would address my concerns at the end of the day. I replied if that meant I would at least get a call back and was told that could not be guaranteed. I then asked for the emergency call service number for the Dr. and was told I would have to wait for the office to close at 3 PM5 hours later, listen to the answering machine message and the emergency service number was on that. I responded how could you, the receptionist, not know the number of the Dr's emergency call service. She replied with a straight face she never listened to the message after the office was closed. If this is the kind of service you want from your doctor, then this is the practice for you. Me? I'm done

The staff is very friendly. Both Pat & Denise are awesome!!