Reviews
Too many arbitrary rental increases!! I’ve rented a unit here for 3 years for items from a family member’s Estate. This is separate from my husband’s unit because of the estate. My husband went to drop off payment for my unit yesterday and gave the staff member my check and invoice. She mistakenly looked up his account from the check ignoring my unit invoice and told us that my check amount was too low. I spoke to her and realized she was trying to charge me for my husband’s storage space, which is a higher price. No big deal, we figured it out. The issue is that less than 24 hours later, I received an email that my storage rates have gone up yet again. No way this was a coincidence, and I feel like I was targeted because of their mistake. I don’t carry their insurance but they raised the rate as though I do. Bad business practices. I am an attorney and a real estate agent and I will not recommend the space to any of my clients or friends.
The best storage unit I’ve ever had. Very clean, staff is amazing. Just wish the access hours were longer. Otherwise extremely satisfied
Ridiculously clean and bright facility. Love the easy all hours access, carts, easy on, easy off highway access. Pricing is competitive. Manager is smart and professional.
clean friendly service - very convenient location and access Janet the best!!
The entire facility is clean, well run, and has great prices. I have also users their moving van which has been a very price friendly option and they have been terrific to work with when I have leased it for a day, on four separate occasions!
I have been renting a storage locker from this company for about 6 months. I worked directly with Joe who has always exceeded my expectations. Not only is the facility clean, organized and well maintained, everyone is always helpful. I was in between selling my home and moving into my new residence and I needed an additional storage unit short term. The team were amazing, within minutes I had a new temporary unit that I used for 30 day. Everyone was so accommodating. I searched around for a the right facility that was safe, clean and well run and Secure Self Storage was by far the best value when you evaluate price, location, space and additional benefits 24 hr. Access, a moving truck available on property at a great rate to shuttle your stored item in or out along with amazing staff members available to assist you. I highly recommend this storage facility in the Norwalk/Stamford area. Thank you Joe and Team, Dan Mulhern
I haven't been to a self storage facility in years. This one impressed me with its newness and secure looking lockers. Each was equipped with strong doors and the whole facility was clean and modern. We were there to collect purchases for an auction. Trolleys were available for us to cart our boxes to our car.
no issues at all. you get what you pay for. a place to store your stuff. love it
Clean and dry, friendly staff.
As an on the road salesman, I have used many public storage facilities over the years and this is the best for 30 miles in any direction. Easy access, fair prices, lots of carts, super clean facilities, package handling, reasonably heated, good hours, shipping and moving supplies, hand sanitizer and an excellent staff.
