Nuaqualina

The room awesome size, decor & finishes, valet, and front desk staff was First-Class/Awesome. First impressions are hard to redo and theirs were "TOP-NOTCH"! The Dining/food overall was Amazing... The service was beyond excellent/amazing as well Before, during and AFTER our stay. We will definitely go back. It is now #1 on our list every time we visit Miami/Ft Lauderdale area. It's now on our list to visit 2-3 times a year. The beach and pool staff was also SUPERB/AMAZING.... Also, overall, the people from the housekeeping, concierge, front desk, bartender, etc, and first-rate service was GREAT/OUTSTANDING; we were well taken care of. Whatever issue arise before, during or even after your visit, rest assure Marco and Victoria will definitely take care of it. I've since referred two couple to the resort because like I, they enjoy the finer things and superlative service when they vacation. What's funny is I've been searching for another 5 star hotel for a visit in Oct but have yet to find one in Miami that has the level of service when it comes to the room size, the price, the attention to detail throughout the facility and beach, etc.. . Great Resort!!

This resort was a last minute change after having a very poor experience at another hotel is South Beach. We sure wish we had made the move sooner!!! This resort is incredible!! I highly suggest that you book here, you will be happy you did. One of the BEST customer experiences I have ever received. We will be going back next year and staying here.

Best Hotel Experience! Service was impeccable. Decor and luxury bedding/ furnishings. The lobby is warm and welcoming and the staff is super friendly. The pool area is beautiful and well staffed! Would highly recommend to everyone!Rooms: 5/5

Acqualina is the best hotel in South Florida. Their professionalism, attention to detail, humility, and their willingness to serve you sets them apart. They really do treat their guests like royalty. They are the epitome of a luxury hotel. Acqualina over delivers every time my family and I stay there. They will definitely see us again soon.

Beds were comfortable, and rooms are quiet. Several great places to eat in the area 20 minute Uber ride. The Pro Shop has a decent selection. The staff is extremely helpful.Rooms: 4/5

I will remove this once someone corrects this massive problem. I already spoke to the manager, Miguel about how aggressive the valet are there. They are speeding up and down the ramps, harsh brakes around corners, flashing high beams in the garage incessantly especially Richard w the attitude on fire and almost hit my car twice the same day. Right after I talked to the manager I walked back down the ramp after the business discussion and this little Richard kid rolled down the window to another car that doesn't belong to him and sarcastically stated, "Have a nice day lady." This is not how I conduct business. If I was Miguel, Richard would be off the schedule 1 week, minimum. I am disgusted and I feel bad for the residents and visitors having their cars driven this way. He doesn't even have the cars stopped all the way before switching gears, and they are not manual vehicles. Will someone please take care of this? I deserve better, so do the clients, AND others. Thank you for your attention to this matter.

An amazing resort in the heart of Sunny Isles. Everyone is so welcoming and courteous. Everything you need for an amazing trip. From arrival to departure, everything was just amazing. And the Italian restaurant is amazing....

WISH I COULD GIVE 10 STARS! I don’t know where to start. The resort and staff are amazing. Almost every single staff member learned our names and called us Mr. last name and Mrs. last name. They wanted to associate a name with a face. They were all genuine, polite and kind, and went out of their way to make sure we were comfortable and happy. You could tell they love their jobs. I only wish I could remember more of their names. When we arrived, Luis helped with our luggage, stored it until our room was ready, and then brought it to our room. At check-in, the staff was so helpful. As this was our first time to stay at Acqualina, we were given a tour of the hotel. A few policies were explained to insure that only hotel guests, residents, and member can use facilities such as pools, beach lounge chairs, and some restaurants, which we greatly appreciated. The resort is lovely, organized, and well run. The staff that set up and take down lounge chairs, cushions, umbrellas, and towels were meticulous, both at pools and the beach. That in itself was a well-oiled machine. The outdoor area for dining, Il Mulino for breakfast and Ke-uH for dinner, is beautiful. It’s gorgeous to see the beach, waves, and palm trees as you dine. The view from Costa Grill is also spectacular. We loved the view of the ocean while having lunch, and also the food and frozen lemonade. Ion, who I believe is the manager, is so kind and caring about the customer’s experience. William, Il Mulino bartender, was absolutely wonderful. He makes great drinks and is interested in the customer. If you stray from your regular drink, he knows and makes sure that you do want something different. When ordering wine, William took the time to ask questions and then make a suggestion including a taste. We had drinks in the bar every night. At William’s suggestion, we had dinner at Il Mulino and it was delicious. The staff is so attentive to detail. It was interesting to watch some of the food be prepared tableside, it was done so smoothly and somewhat aside from the table. We had an oceanfront room that we loved. Sitting out on the balcony any time of day or night was spectacular. Watching the staff rake designs in the sand on the beach was incredible. Housekeeping staff was gracious and did a great job of cleaning the room during the day and turn-down service at night. We can’t return soon enough!

Starting from the driveway pure opulence beautiful to walk into breathtaking atmosphere really enjoyed my time there always do would definitely come back again and visit for dinner

I was there for lunch. Service was impeccable, food was wonderful. We had a great cue of the pool... so lively.Service: 5/5