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Nuts and Bolts True Value

  1. Overland Park
  2. Overland Hardware Store
  3. Overland Park Hardware Store

Reviews, get directions and information for Nuts and Bolts True Value

Nuts and Bolts True Value
"Helping you understand the basics of a problem is critical to helping you fix it. At Nuts and Bolts, we carry the products and provide the services that solve the most common repair and improvement problems. You can expect to find real hardware folks with the experience and expertise to help you with the uncommon ones."
Address: 11200 Antioch Rd., Overland Park 66210
Phone: (913) 322-2658
State: KS
City: Overland Park
Street Number: 11200 Antioch Rd.
Zip Code: 66210
categories: home improvement, hardware store


Opening Hours

Monday: 07:30 - 20:00
Tuesday: 07:30 - 20:00
Wednesday: 07:30 - 20:00
Thursday: 07:30 - 20:00
Friday: 07:30 - 20:00
Saturday: 07:30 - 20:00
Sunday: 09:00 - 18:00

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Reviews
If I could have given this store zero stars, I would have. This place is the worst! They hardly ever have the products I'm looking for! Unfortunately, I feel that I need to check their because they are closest to my home and work. Today I was looking for an extension for my Stihl combination tool. Their aisle of these tools is almost completely empty due to their failure to complete a store order. There was actually 18 inch spider web where the product was supposed to be, with a 1.5 inch spider in the web!!! The perfect illustration of how incompetent the owner and managers actually are! Man I wish these people would sell to a decent hardware store!
Zachary Stone at this store is an excellent customer service rep. he went well and above what is expected of a hardware employee! I hope management realizing how valuable this employee is to the overall customer experiences who cross his path! when I came in he was at the register, he came out from behind his perch and solved all my lawn and garden needs, grass seed, insecticide and general advice. Thank you!
Zachary at this store went way above excellent service. I had a problem with a latch for a long and he had to innovate to make it work. He drilled new holes in the part to make it work. It took at least 1/2 hour and much of time went into times where they were closing. He was determined to make it work for me. This young man deserves commendation for his devotion to customer service.
I’ve been driving around all day trying to find a specific set screw and let’s just say I thought that I was truly screwed since it wasn’t carried by Home Depot, Lowe’s, etc. Zach at Nuts and Bolts came to the rescue by finding the exact set screw I needed in minutes. Super impressed with the speed of service as well as his willingness to help without being questioned. Big props to Nuts and Bolts!
Fantastic local hardware store in the TrueValue chain, has everything we need usually. Sadly, it is now closing and going out of business. Everything must go, down to the walls, even all fixtures. Last chance to support local business. Come out and shop. Huge savings, 30-50% off.
Summer '19: Took my mower in for a general tune up and replace/fix pull string mechanism. Was told I would be called in two weeks. Didn't get a call so I reached out and was told to call in another week. After a whole month I decided it was time and picked the mower up to fix and tune myself. Would not have been frustrating if I was simply told straight up they wouldn't have it ready any time soon. Was also told one price over the phone and then another price when I actually brought it in. Maybe now it's better but I still remember how bad it was over a year ago.
Zachary at the Overland Park Nuts & Bolts was super helpful cutting wood for me. He listened to what I wanted and helped me find nails to match the project I was working on. Would definitely go back and recommend to others.
Nuts and Bolts is great hardware store that, always has what I need for my home improvement jobs. Shoutout to Zachary Stone for providing excellent service along with the rest of the staff. If you need hardware this is the place to go!
I had to make a last minute run to get some bolts and as I walked in the store, one of the staff member was very friendly and took me straight to the aisle and got me what I needed. On the other hand, the lady who cashed me out was not friendly at all. She seemed very annoyed and refuse to make eye contact. I understand it was close to closing time but The store was clearly still open for business. This is my first visit and probably last. I’d rather drive a few blocks down the street and pay more for nuts and bolts at Home Depot.
The store itself is fine. The website is terrible. For something called “shop nuts and bolts”, you’d think you’d be able to at least search for products on the website. If in fact you can, it is in no way intuitive. The easier you make it for people to shop, the more likely they are to buy.
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