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Reviews, get directions and information for Oakwood Women's Centre

Oakwood Women's Centre

About

Obstetrics and gynecology in Round Rock, Texas.

Description

We are committed to the health of women in Round Rock and the surrounding central Texas area.

Our six board-certified OB Gyn physicians specialize in:
* Low and high-risk pregnancy care
* Gynecology
* Infertility
* Minimally invasive surgery

Services conveniently located in our office include:
* Screening mammography
* 3D/4D Ultrasound
* Bone density
* CPL lab draw station



"You deserve a doctor who listens and treats you as a person, not a patient. The Obstetrician-gynecologist and care teams at Ascension Medical Group Seton Women's Health Round Rock start by having a conversation with you, to understand your full health picture. Our women's health clinic staff work closely with you to explore your options and develop a personalized care plan to deliver the best care for you."
Address: 511 Oakwood Blvd, Ste 301, Round Rock 78681
Phone: (512) 244-3698
Email: moc.snemowdoowkao@liam
Parking: Lot
State: TX
City: Round Rock
Street Number: 511 Oakwood Blvd, Ste 301
Zip Code: 78681
categories: medical center, obstetrician-gynecologist (obgyn)


Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 16:00

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Reviews
I had previously given a 3 star review but I deleted it to provide this 5 star review. I unfortunately suffered a miscarriage this week and Dr. Harrison couldn't have taken care of me any better! Her clinical staff, Emily, returned my call within a couple of hours and got me on the schedule asap. When I went in to confirm the hospital's findings, Jane, the US tech was very caring about me being visibly upset. She was quick and efficient as well which I appreciated. Dr. Harrison was apologetic about the wait and her bedside manner was caring, warm, and felt sincere. I really appreciated these things during a dark time.
I called to make an appointment and the call-taker "Taylor" was hard to hear over the phone. Her tone of voice sounded like she hates her job and patients are an inconvenience to her. She got an attitude when I asked her to repeat what she said, which was more than once. She also spoke to other people while she was on the phone with me, so I had to repeat myself. After booking a date, I asked to be on the cancellation list. She claimed they don't have one, and I should just "check back". This makes no sense. Does she expect people to call every day? She looked me up by my date of birth, but I was a new patient to that office. However, she said she pulled up some information from another doctor I had seen so I was in "the system". She asked if the email was the same and I told her it was not and to leave that field blank. After I hung up with her, an email was sent just the same so I called her back to let her know that she sent my appt. info to someone else's email. I reiterated to LEAVE THAT FIELD BLANK! Another email was sent after that showing that my patient portal account has been DELETED! Clearly there are problems with some of the folks at the front end of the office which continue to be ignored. I don't care if there was a buyout by another company and there was a changeover with the computer system. She's certainly old enough to be nice to people, show some manners and a better level of professionalism. Grow up or move on! If you do decide to visit this office, make sure you record every phone call.
Dr. Hernández was so knowledgeable and honest. She shared some maybe not so good news with my husband and I and did so in a way that was clear but compassionate. She answered all our questions, did not make us feel rushed whatsoever, and when I had to get blood drawn she offered to have the nurse draw it in her office so I wouldn’t have to cry in front of the other moms. 10/10 no matter this outcome we will see her for our future pregnancy needs.
I wouldn't recommend this office. The staff consistently displays unprofessional and unhelpful behavior. It seems they dislike their job. While Dr. Michel is kind and attentive, both she and the nurses on her team lack tolerance for your preferences and choices. I chose to stop going to this place due to the unprofessionalism of the staff and nurses.
I called to schedule a new patient appointment gave my insurance information and was told someone would call me back to schedule my appointment the next day. Why? Of course I was at work and could not answer the phone when they called the next day. I called back and was on hold for 10 min when I finally got to speak with someone I was put on hold again and waited until I finally hung up and then called again. I finally spoke to someone and was put on hold again. Finally I was told they did not have appointments until atleast the end of the year. At that point I said I would go elsewhere. I wasted all that time when they could have told me upfront. If I could give zero stars I would
Dr. Alicia Hernandez and her staff were kind and reassuring when I had to unexpectedly pop in due to my baby's movement decreasing. They were so easy and comfortable to talk to, I felt at ease very shortly, despite having a high stressful situation.
Generally have had a great experience with this clinic since I have been a patient for prob close to 10 years. My experience was improved once Dr. Melia Lucero joined and became my Dr after my former retired. She has delivered both of my babies and I can't say enough good things about her and her nurses, they have really taken care of me!
I delivered my second born with Dr. Anger. She was fine but she never acknowledged my husband ever. The real problem was the way she handled my miscarriage. I feel like people need to be warned. She was very cold and the day it was confirmed she was telling me I should go see a fertility specialist since I had a chemical pregnancy 6 months before. She never tried anything to help me conceive even though I had fertility issues I was aware of in the past PCOS. Her timing was terrible and really didn't offer any time of comfort or concern. She also orders unnecessary tests that charge all these hidden fees. If you want to talk to the billing department it takes about 3 weeks of them not returning my calls and messages. She ordered about 4 ultrasounds but never once explained them or what could have caused the miscarriage or any other helpful or comforting information. She also never remembered me at all and seemed to forget all about my past medical history even though I had to come in every other week. I have since changed to a new OBGYN called Austin Area OBGYN at St. David's North Austin. It is so much better and you are treated like a human not a paycheck. Also I would like to mention that I am a Postpartum Registered Nurse so I have more than the average knowledge of obstetrics.
I wouldn't recommend this to anyone. The front desk staff lacks professionalism. Their behavior is incredibly rude all the time. Though my doctor and her nursing staff was really good but mainly its the front desk that deals at the first place for appointment scheduling and checking you in etc and they are simply ridiculous.
I would leave zero stars if I could. Zero professionalism from the front staff, the wait time is absolutely horrible. They decide to call me at 6 months pregnant that they haven’t taken my insurance since I’ve been seeing them and I have to find a new doctor or pay out of pocket.
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