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Reviews, get directions and information for Office Depot - North Miami Beach 189

Office Depot - North Miami Beach 189

Description

Office Depot and OfficeMax are now one company. We’ve come together to bring you the best shopping experience possible. Office Depot at 17801 BISCAYNE BOULEVARD is the place to shop for office supplies, paper, ink & toner cartridges, breakroom & cleaning supplies, office furniture, and school supplies. Or visit us online at www.officedepot.com.



"This store now offers curbside pickup for all online and app orders. For Curbside Pickup, park in the spot marked with "Online Order Pickup" and tap the "I'm Curbside" button located in the "Your Order is Ready For Pickup" email. An associate will then be out with your order shortly. OfficeMax is the destination for all your business and home office needs. From paper, ink, furniture, technology, cleaning and breakroom supplies to business services like custom printing, shipping and tech support, your OfficeMax store advisors at 12255 BISCAYNE BLVD will help you save time and tackle your toughest challenges."
Address: 17801 BISCAYNE BOULEVARD, North Miami Beach, Florida 33160
Phone: (305) 931-5650
State: FL
City: North Miami Beach
Street Number: 17801 BISCAYNE BOULEVARD
Zip Code: 33160
categories: furniture store


Opening Hours

Monday: 08:00 - 21:00
Tuesday: 08:00 - 21:00
Wednesday: 08:00 - 21:00
Thursday: 08:00 - 21:00
Friday: 08:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:00 - 19:00


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Reviews
This is my go-to location for printing emailing and scanning. The staff is friendly and there's never a long wait. The tall young lady in the printing section is very professional and always helpful even if it's pretty busy. Kudos to her.
I only usually shop here for clearance deals and the print center. Pretty simple, generally friendly staff and helpful. However, on 01/11/23, I rushed in for a jump drive at 8:37 pm. There were 5 employees on the clock including a manager. They closed every register except one. The one open register took forever. Registers are so intuitive now. You can do a close at 8:30 for the print center but then keep 2 open and then close another at 8:58. It takes about 7 minutes to close a register if you know what you're doing but always remember your customer doesn't want to be in the store with you any longer than they have to.
Bad experience — Service is no good. I was there today, 09/03/23 at approximate 3:30 P.M., and I asked the lady on the floor about the price of a chair I liked and wanted to buy. She ignored my question and was reluctant to help. I observed her all the time doing something on her cell phone and she didn't care about serving the customers. My impression: she is not qualified for that position or she doesn't deserve that job. I had to walk away, and I would buy the chair somewhere else. POOR ATTENTION TO CUSTOMERS.
The printing service was quick. There are people to assist you if you need help. I love the fact they don’t let customers access the computer anymore. I think it’s better. Customers are paying only for the printing job which is fast and cheap.
The store was crazy last minute people buying school supplies. I feel the store should have had more staff . The three cashiers were trying to move the line If it wasn't for the nice lady Bever #664798 that work at the other side she came back and front helping the line .
Shout out to JEFFERSON at the 12255 Biscayne Blvd, North Miami, FL 33181 Office Max. I came in shortly before closing on 09/14/23, Jefferson helped me find what i urgently needed, he helped me confirm it was what was actually needed i was not sure when I went in- product for my boss, he made sure it was compatible with the computer being used, etc. He was professional, friendly, incredibly helpful, and super patient with me. I never take the time to leave reviews, but this time I am.
I mostly used the print services area to get my business cards printed. And I found that now they only have 1 person behind the counter that takes care of everything whereas they used to have at least 3 people behind the counter. Anyways the young lady Beverly was absolutely phenomenal. She kept her cool and she was courteous. She gave helpful suggestions to each customer and the experience could have been a lot worse without her there especially if you know about working with the public as some of them cannot be as cooperative if they have to experience the above situation and have to wait when they are used to and expect undivided attention until the service they need is done and they pay... With the current situation behind the counter at Office Depot now complete and undevided attention is impossible.. that means that you could possibly wait at least an hour in line until the attendant gets to you and that means the person behind you may have to wait another hour..see where I'm going..now you can see what I mean. She needs a commendation because you can only imagine completing a task in that particular area for 2 to 3 people At Once. Plus, during normal busy hours, other people waiting as well remember. It's a print services and copy section so she has to take care of both and calm the commotion of the customers because you know what happens when people have to wait that long. She worked that puzzle out
Company seems to be well structured; however, there is an employee who has identified herself as "Karen" who will give you every excuse to use the self service machine at the print shop. might not dealing African American I have visited that store in 2 consecutive days and that young lady does not like her job. Don't waste your time heading to the North Miami store, Customer care is way better @ the Hallandale location Or FedEx.
Quick in and out. No lines. Wide selection of office items. Lots of sales. Excellent service.
I give three stars to the lovely woman who did her job & helped me .warning Only if u have Uber large order , anything else purchase your own printer, copy and fax machine & start your own company…
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