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Reviews, get directions and information for Oil Stop

Oil Stop
"Staff members are carefully recruited and selected and undergo a comprehensive and continuous training program to learn the Oilstop service philosophy, culture, and process.Our Service Philosophy: We want to help you keep your car in such great shape that you would feel confident giving it to your son or daughter or even selling it to a good friend.That's a powerful commitment to quality.It's easy to compare price. It's more important to compare value. Oilstop saves you money by providing you with superior products and services at very competitive prices. We believe that if we do that, you'll be inspired to keep your vehicle in the best possible condition. And that means greater safety, better performance, fewer expensive repairs, and"
Address: 2009 S El Camino Real, San Mateo 94403
Phone: (650) 572-8000
State: CA
City: San Mateo
Street Number: 2009 S El Camino Real
Zip Code: 94403
categories: automotive, aircraft & boat


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Reviews
A really great experience today! Arrived 15 min before opening and was always treated with respect. Franklin was professional, courteous, informative and thorough. I appreciated that he explained what he was doing and why it's needed. The communication between staff was also appreciated. Protective towels were used around the engine bay. He even advised me to drive around the block as the transmission fluid expands with heat and that he wanted to check the proper fluid level afterwards. Best part was I never left my car! I'll be coming back for sure.
I do not recommend. I came in for engine oil change and they did the transmission fluid change without telling me and without my permission claiming the car needed service. but the transmission fluid change service was made two months ago, they only let me know that they did the service after it was ready and they charged me for a service that I did not authorize and did not need. I do not recommend.
I changed the oil for my car on 07/31, but my car alerts about low level coolant the next day and I checked manually that the alert is true, although the report said they have checked my coolant level as good… My car is 2021 with only 12k miles, and I don’t think a replacement of coolant is needed. I don’t know what happened to my car during the oil change…
Went in for a top off and got taken care of by Byron! Exceptional customer service, made me feel right at home. This man deserves a raise! Always a great experience here at my local San Mateo Oilstop on El Camino.Services: Transmission
Great polite staff, quick and easy. They offer you a free drink. Don’t even have to get out of your car.
Fantastic service. Edmundo was very knowledgeable & provided great customer service. All staff great. Will return in the future
This review is not meant to be taking in a negative way. I've been a customer for years and content with the service. My feedback is for the waiting time. I know they have to do their diligence when working on vehicles. I am wondering in regards to all the extra services they offer you while you wait. I feel they should have a option to decline all that extra stuff before you even pull up so it saves every one some time. The last time I came in I waited over a hour and a half. I feel that a bitt to long just for a oil change. Again am happy with there over all service. This is why I come back but the wait time is making me consider other places next time.Services: Transmission
Excellent professional service at the OilStop Drive Thru oil change. The service is fast, courteous and they even give you a beverage while you wait for the work to be completed.
Great service. It didn’t take too long. The only thing I’d like to mention is that there is a bit of up selling. They tell every customer if they want to add stop leak additive. I personally think that’s not good for the engine. The proper solution is to replace the gasket.
Service was great the employees here were friendly and polite. I came for an oil change and $80 seems a bit high for me even if its synthetic. I usually change oil myself or at precision auto tune which costs under $40 with synthetic. I also felt like I was offered 10 items that I may have needed but declined, I honestly just needed my oil change and that's it. The wait was over an hour as well
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