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Old Navy

  1. Colonial Heights
  2. Colonial Park Clothing Store

Reviews, get directions and information for Old Navy

Old Navy
"The Old Navy is an apparel and accessories brand for the entire family, featuring everything from jeans in 180 sizes! to comfy fleece and bestselling activewear. We believe in great style, quality and the power of fun. Enjoy our free pickup services, or come in and say hi! But please note, masks are required for in-store shopping."
Address: 727 S Park Blvd Dimmock Sq, Colonial Heights 23834
Phone: +18045261213
State: VA
City: Colonial Heights
Street Number: 727 S Park Blvd Dimmock Sq
Zip Code: 23834
categories: clothing store



related searches: old navy sale, old navy credit card, old navy kids, old navy careers, old navy near me, old navy new york, old navy coupons, old navy hours
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Reviews
I was notified of the 50% off sale from a friend and decided to go. The store doesn’t have shopping carts and that makes it harder for a mom with 2 under 2 yes I could drag the stroller out but that’s heavy and takes up a lot of space. From the moment I entered the store every single employee either asked me if I needed any help, offered me a way to get around the store with the children, or assisted me when I needed help finding items. If that wasn’t kind enough when I got to the register my cashier saw I was struggling and asked someone to help me with my bag out to the car. Without hesitation they agreed. Thank you for an amazing shopping experience and all of your kindness. It was truly appreciated.
Arrived at 5:15 on 01/27. 5 employees standing in the middle talking, staring at me as I made it to the men’s section. Another associate walks behind me from the fitting room. 6 employees total at an empty store and not a single one said hi or offered me help. Because I don’t feel like I “belong” here, I took a pause and walked right out of the door. It’s a shame what retail has become recently.
There were no salespeople around to ask questions or to ask for help. My family of 3 were trying to get matching Buffalo Plaid shirts for our Christmas photo. Nothing fancy, just trying to get a photo of the 3 of us at our new home.
Quite upset. My grandson has wanted to join the military for many years so he had me hop in the passenger seat and go to sign up. Now I didn’t know where he was driving to I just knew I was having fun looking at the sights. When he rolls up to this location I’m a bit confused, maybe we’re going shopping before his enrollment. He walks in this store and tears flood from his eyes. I had to explain to him that this is a clothing store not the place to sign up for the navy. We left sad but this was his lesson learned.
Early hours are nice and calm. Great sales for a quick shopping experience.
Very nice and clean store. It's too expensive for me though. I only bought 3 or 4 items and spent like $50 and this was off clearance racks.......
My son and I love Old Navy they always have awesome deals and sales. And their clothes are light weight great for the summer. I love the different bright summer colors. Puts you in a good mood. And this location is always clean and the associates are always willing to help you out..
Morgan the store manager basically called me a liar to my face and denied a return on a damaged product. Not a pleasant experience at all.reps were all huddled up and giggling instead of helping customers.. worst part of it all, the two managers high fived in front of my when I asked for one manger to get the higher up manager Morgan . Literally high fived so before the other manager Morgan got the counter I already knew I was in for a headache with no resolution to my issue . I got off the phone with the hr team and it makes me happy to know they can pull the cameras and watch as two mangers treat a customer the way I was treated.
The store was a little messy but on the other hand I finally found regular jeans and skinny jeans that fit my thighs without having to go up a size or two. I waited in line for almost 40 minutes. About 6 people were in front of me with a few items, 3 registers open and the employees weren't even moving with a sense of urgency. Customer service could be better.
I like this Old Navy location. It is clean and the associates are all friendly and helpful. The only negative is this location has less options than others around Richmond. If they will increase options ok and they would be a solid 5.
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